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Best Western University Inn

2.5-star property
902 West Killarney Street, Urbana, IL 1-855-201-7819
3.9 out of 5
Good!
See all 27 travelocity Reviews

"Kaitlyn was amazing , her customer service was superior. Friendly helpful and made my stay very nice Was super helpful. " More

By a verified traveler on Sun 29 Sep 2019

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Hotel Description

Hotel near University of Illinois at Urbana-Champaign in Urbana

In Urbana

You'll find University of Illinois at Urbana-Champaign and Marketplace within 3 miles (5 km) of this Urbana hotel. Anita Purves Nature Center and Champaign County Fairgrounds are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 68 guestrooms also offer free WiFi and TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Dec 5 - Dec 6

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western University Inn ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western University Inn

Everyone (12) Other (1)
3 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 11, 2019 by Management

on behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If you have any suggestions on any improvements we can make, please let us know.

5 out of 5
Kaitlyn was amazing , her customer service was superior. Friendly helpful and made my stay very nice Was super helpful.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 6, 2019 by Management

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you so much for your recognition. We do what we can to provide an excellent experience for all guests and it is our goal to provide the best accommodations. If we can be of assistance in the future, please don't hesitate to contact us

2 out of 5
The morning desk help was rude. Hotel includes breakfast. There wasnt enough food put out and when asked they could bring food out we got an attitude but employee familly came to pick her up and took a bunch of the food out to the car to feed her kids. I asked to speak to a manager i was told i can't speak to one. No manager was in yhe

Posted by on Sep 8, 2019

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Comment from Hotel Management

Sep 10, 2019 by Management

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4 out of 5

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 3, 2019 by Management

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If you have any suggestions on any improvements we can make, please let us know! If we can be of assistance in the future, please don't hesitate to contact us.

5 out of 5

Posted by on Feb 11, 2019

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Comment from Hotel Management

Apr 30, 2019 by Management

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If you have any suggestions on any improvements we can make, please let us know! If we can be of assistance in the future, please don't hesitate to contact us

5 out of 5
Friendly staff, quiet room! The room was super clean..and the breakfast was great!! Overall an outstanding value!

Posted by on Jul 14, 2018

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Comment from Hotel Management

Jul 18, 2018 by Management

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you for the compliments. We do what we can to provide an excellent experience for all guests and it is our goal to provide the best accommodations. If we can be of assistance in the future, please don't hesitate to contact us

2 out of 5

Don't prepay.

I prepaid my visit and was charged again after I checked out. I have called 5 times to get the charges reversed and it is yet to happen. The hotel itself was what I expected.

Posted by on Aug 4, 2017

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3 out of 5

Under renovation

Our bed was great, awesome pillows! The hotel is under renovation so there was dust on everything and the carpet looked liked it hasn't been vacuumed. Overall we were happy with the room, and understanding that the end result will be beautiful!

Posted by , from H on Mar 13, 2017

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Comment from Hotel Management

Mar 16, 2017 by Ashley FDM

Thank you greatly for your feedback! So glad you enjoyed your stay despite renovation. we are working very diligently to complete remodel to better serve our guests! Thank you for choosing us!

5 out of 5

Nice, clean, great value

Pros: Clean, quite, updated, courteous staff.
I was impressed by this hotel. For the price per night I assumed I was getting a cut-rate experience, but I was way off. The rooms were small, but they were spotless with new amenities. Every staff person we interacted with was courteous and professional. I will stay here again for future visits to Champaign-Urbana.

Posted by , from Illinois on Feb 27, 2017

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Comment from Hotel Management

Mar 2, 2017 by Ashley FDM

I'm so glad to hear you enjoyed your stay. Your feedback is very important to us and greatly appreciated! Our goal here at Ramada is to make improvements daily, we hope that we met that standard for you! Looking forward to serving you again!

3 out of 5

No internet connection in the room

Not very clean, no internet connection in the room. Would not stay here again.

Posted by , from chicago on Aug 19, 2016

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About the Best Western University Inn

Location 902 West Killarney Street, Urbana, IL 61801

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western University Inn offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 750 square feet (68 square meters). A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western University Inn. Self parking is free. This Urbana hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • 750 sq ft of conference space
  • 68 sq m of conference space
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Champaign-Urbana Station (3.8 km / 2.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western University Inn offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2016.

  • Television
  • Cable channels
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a one-time cleaning fee of USD 50
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Champaign
  • Ramada Urbana/Champaign
  • Ramada Urbana/Champaign Hotel
  • Ramada Urbana/Champaign Hotel Urbana
  • Ramada Urbana/Champaign Urbana
  • Ramada Limited Urbana Hotel Urbana
  • Ramada Urbana/Champaign IL - Champaign-Urbana
  • Urbana Ramada
  • Ramada Wyndham Urbana/Champaign Hotel Urbana
  • Ramada Wyndham Urbana/Champaign Hotel
  • Ramada Wyndham Urbana/Champaign Urbana
  • Ramada Wyndham Urbana/Champaign
  • Best Western University Urbana
  • Best Western University Inn Hotel
  • Best Western University Inn Urbana
  • Ramada by Wyndham Urbana/Champaign
  • Best Western University Inn Hotel Urbana

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.