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Quest Serviced Residences

3.0 star property
3-star hotel near SM City Cebu, connected to a shopping center

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Photo gallery for Quest Serviced Residences

One Bedroom Suite (Single) | Minibar, in-room safe, desk, iron/ironing board
View from room
Smart TV
Smart TV
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Kitchen
  • Room service
  • Laundry

Explore the area

View in a map
Archbishop Reyes Avenue, Cebu City, 6000
  • Ayala Center
    ‪5 min walk‬
  • Waterfront Cebu City Casino
    ‪8 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

View all photos for One Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite (Single)

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double (Room Only)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite Double (Room Only)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double (Room Only)

7.2 out of 10
Good
(5 reviews)
  • 872 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

One Bedroom Suite Double

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite Double

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite Double

  • 872 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Suite (Single)

Minibar, in-room safe, desk, iron/ironing board

Two Bedroom Suite (Single)

  • 872 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

About the neighborhood

Cebu City

Camputhaw stay.Within a 15-minute walk of this Camputhaw hotel, you'll find Ayala Center and Waterfront Cebu City Casino. Cebu International Convention Center and Cebu Business Park are also within half a mile (1 km).

What's nearby

  • Ayala Center - 5 min walk - 0.3 miles
  • Waterfront Cebu City Casino - 8 min walk - 0.5 miles
  • Cebu Business Park - 10 min walk - 0.6 miles
  • Osmeña Fountain Circle - 2 min drive - 1.2 miles
  • SM City Cebu - 3 min drive - 1.2 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Chatime - ‬7 min walk
  • ‪Fruitfull Smoothies + Juices - ‬7 min walk
  • Red House Taiwan Shabu-Shabu
  • ‪Sinangag Station - ‬1 min walk
  • McDonald's

About this property

Quest Serviced Residences

3-star hotel near SM City Cebu, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. The business-friendly Quest Serviced Residences also features an outdoor pool, laundry facilities, and an elevator. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Cebu City hotel is smoke free.

  • 28 guestrooms or units
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Quest Serviced Residences offers 28 air-conditioned accommodations with minibars and safes. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and bidets.

This Cebu City hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino

Similar properties

Reception

Quest Hotel & Conference Center

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,002 reviews
Quest Hotel & Conference Center

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 850 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Room service
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 9 PM.

Property is also known as

Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City

Frequently asked questions

How close is Quest Serviced Residences to the airport?

Quest Serviced Residences is 8.8 mi (39-min drive) away from the Mactan - Cebu Intl. Airport (CEB) airport, the closest popular airport to the property.

Does Quest Serviced Residences have an airport shuttle?

Quest Serviced Residences offers an airport shuttle 24 hours a day, for a charge of PHP 1000 per vehicle, one-way.

Does Quest Serviced Residences offer free breakfast?

Free breakfast isn’t provided at Quest Serviced Residences, but cooked-to-order breakfast is offered for a fee of PHP 850 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at Quest Serviced Residences?

No, there is no casino at this hotel, but Waterfront Cebu City Casino (13-min walk) is nearby.

What time is check-in at Quest Serviced Residences?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Quest Serviced Residences?

This hotel offers free self parking.

Does Quest Serviced Residences have a pool?

Quest Serviced Residences features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9 PM.

Does Quest Serviced Residences have a restaurant?

Yes, there is a restaurant on site.

Does Quest Serviced Residences have a spa?

There are no spa services available at this hotel.

How close is Quest Serviced Residences to downtown Cebu City?

Quest Serviced Residences is 1 mi away from Cebu City.

Quest Serviced Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 124 reviews
Rating 8 - Good. 49 out of 124 reviews
Rating 6 - Okay. 9 out of 124 reviews
Rating 4 - Poor. 8 out of 124 reviews
Rating 2 - Terrible. 4 out of 124 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Airlane Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. I would definitely stay here again.
Stayed 1 night in May 2025

6/10 Okay

Maggie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sung Jun

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Ayala mall (walking distance) Property is well maintained
Stayed 1 night in Apr 2025

6/10 Okay

Darrell

Liked: Staff & service
Didn't like the 3pm checkin or the 11am checkout. The TV in our was old and not working properly. The bathroom looked dated. The living room couch was much to low. The unit had lots of space which was very nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except that I think the building needs pest control. Small cockroaches are visible in the kitchen. I was not comfortable using any of the kitchen utensils because of it. I was not sure if they migrate to the other area of the apartment because they are too small. It was mentioned on one of the reviews but I thought it was just an overly disappointed customer. Otherwise, the room was well dusted as requested. Easy access to Ayala shopping mall and walking distance to restaurants in the area.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
Stayed 6 nights in Mar 2025

4/10 Poor

Katherine, North Vancouver

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and really tried to help. Our hot water was not working, and they came up to fix it, but they only have so much to work with. It only worked for a few minutes. There were multiple cockroaches, but having travelled in South east Asia, that is kind of par for the course, but I am not sure if would be rated a 4 star. Probably more 2-3 star. The breakfast was very good, and the place was child friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Johanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quest hotel is the best hotel!

This is our first time to book at Quest Serviced Residences and we are glad that we decided to stay here. The location is accessible, the room is tidy, and the buffet breakfast is great! I would also like to commend the staff-- they are accommodating, friendly, and always full of energy. I would like to specially mention Jo, Carmel, and Kier-- they are really wonderful and made our checking in a hassle-free experience. They are also friendly and full of energy, and answered all my questions readily. Their warm attitude really added to my very good impression of Quest Hotel. We will always book here whenever we go to Cebu! Thank you so much for the excellent experience, Quest!
Stayed 3 nights in Feb 2025

8/10 Good

Abigail

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's our 2nd time staying at this property. This time we booked the serviced residences because we stayed longer. The room is slightly outdated. The bathrrom door doesn't fully close so showeing floods the entire bathroom floor. Sorry to mention there were a lot of cockroaches too of varying sizes.
Stayed 9 nights in Feb 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome. I’m happy to come back again, 9/10 overall
Stayed 12 nights in Jan 2025

10/10 Excellent

Ednei

Stayed 1 night in Dec 2024

10/10 Excellent

ARLENE

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Tripq

The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there. I think a deep clean or servicing of the ac's wpuld help
Stayed 3 nights in Nov 2024

8/10 Good

ARLENE

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, amenities
For the money we paid was not worth it for the 10 nights we stayed. As for the wifi it just keeps dropping out every 10 minutes, & not many tv channels to choose from too. Make sure you bring ear plugs for sleeping, there is loud singing and music every night down on the street, don't get the rooms facing on Archbishop Av.
Stayed 10 nights in Sep 2024

10/10 Excellent

Josh

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived just after 2.30pm but the room was not yet ready so we went to the nearby mall to kill time. txt msg came just before 3.39 informing us the room is ready and returned to the hotel around 4.30pm. After receiving the room keys we were advised they ran out of towels so we asked if they could give us pool towels to be able to shower after a long flight. stains. The bathroom didn’t have any toiletries either. When we asked about toiletries at reception we were told it wasn’t included in the room so we ended up buying our own toiletries. After providing a detailed feedback of our check in experience through Expedia, management made a significant effort the next day to rectify the issues we identified. They serviced the room by 9am, provided us with toiletries, fresh towels, a sheet to cover the couch & a diffuser to get rid of the odour. They also gave us a fruit platter which was a nice touch. I was very satisfied with this outcome. We booked here due to the consistent positive reviews we read online & whilst we had minor issues it was all resolved & we had an overall great stay. Availability of ride sharing & food delivery services is super easy it’s almost instantaneous. Can’t beat its proximity to the malls. House of lechon is a 10min walk. Definitely staying here again on our next trip. Highly recommended for couples or families with a decent variety of room options & breakfast spread catering for both traditional Filipino to international cuisines. Value for money!
Stayed 2 nights in Sep 2024

8/10 Good

Salvador

Stayed 1 night in Jun 2024

8/10 Good

Helena, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 3 nights in Jul 2024

4/10 Poor

Donald

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Salvador

Traveled with family
Liked: Staff & service
Disliked: Amenities
exhaust fan very noisy, drains slow, no hot water,etc
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family. We will be back
Stayed 20 nights in Jun 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Marifel

Stayed 1 night in Jun 2024

10/10 Excellent

Dexter

Stayed 2 nights in May 2024