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Hotel Description

3-star Art Deco hotel near Ayala Center

In shopping district

Within a 10-minute walk of the hotel, you'll find Ayala Center and Cebu Business Park. Cebu IT Park and Fuente Osmena Circle are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free self parking.

Free WiFi, LED TVs

The 427 guestrooms boast modern comforts like LED TVs with cable channels, along with free WiFi. Other amenities include minibars, room service, and coffee/tea makers.

Double Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$49* Per night/room Nov 3 - Nov 4

Double Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Single Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Premier Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Hotel & Conference Center – Cebu ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Hotel & Conference Center – Cebu

Everyone (9) Family (1)
5 out of 5
Not sure how many times I have stayed at the "Quest" thus far. Each time it's as good if not better than the first time. The restaurant is evolving into an even more savory buffet that adds a bit of weight but is oh so good. The team there is above par. Thanks again for a great stay.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 18, 2019 by Quest Management

Dear Valued Guest, Thank you for being one of loyal guest and great commendation with our restaurant. We are pleased to know that you enjoyed your stay with us. We look forward on your next visit.

3 out of 5

Posted by on May 18, 2019

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Comment from Hotel Management

May 19, 2019 by Quest Management

Thank you for your rating!

5 out of 5
they have a Nurse ! I got sick over the week end, Doctor's clinic were closed and not sick enough to go to ER... this Hotel has a Nurse.. Thank you so much to Nurse Ly... thank you so much for help and time !

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 11, 2019 by Quest Management

Thank you for your great feedback and rating. Our hotel nurse Ly was delighted by your commendation. We are pleased to know that you enjoyed your stay with us. We look forward to see you again on your next Cebu visit.

4 out of 5
Nice hotel close to the Ayala mall and other attractions, i would recommend to others.

Posted by on Feb 1, 2019

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Comment from Hotel Management

Feb 2, 2019 by Quest Management

Thank you for the rating and recommendation! We are pleased that you enjoyed your stay and was able to appreciate our services and location. We hope to see you again on your next Cebu travel.

5 out of 5
Nice hotel close to the mall and downtown . Staff was courteous and efficient. Breakfast buffet was very good

Posted by on Dec 15, 2018

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Comment from Hotel Management

Dec 17, 2018 by Quest Management

Dear Valued Guest, Thank you for your great feedback and rating. We are pleased to know that you enjoyed your stay with us and was able to appreciate our buffet and staff services. We are looking forward to see you on your next Cebu travel.

5 out of 5

Nice Hotel and close to Ayala Mall

Friendly staff there are nice hotel is very clean

Posted by , from Lakewood California on Apr 3, 2018

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Comment from Hotel Management

Apr 5, 2018 by Quest Management

Hi Marlon, We are pleased to know that you enjoyed your stay with us. Thank you for your good commendations with our staff and hotel's cleanliness. We are looking forward in seeing you again.

4 out of 5

Nice Hotel, close to Ayala

Pros: Staff, and convenience.
Cons: Better Comunications.
Location: The Location is right next door to The Ayala Mall, real convenient.
I like the staff, at The Quest, and the room was nice; my only complaint is with the Senior Citizen's Discount. I found this quite irritating to me, and after pushing for it, and it being granted. This didn't happen just at this hotel; but I was upset, because I CALLED BEFORE HAND, and asked SPECIFACALLY; whether they did, and was told yes, only to be told no, when I got there. Like I said I got it only when I asked to speak to the manager. If you are going to give senior citizen's discounts; then this should apply to all Seniors, not just Fillipinos.Overall it was a good stay; but I feel the Philippine's Travel Office should get with it, and educate the industry, to Clearly state; whether they have this Discount. Thanks Tony D.

Posted by , from Boston, Ma. on Mar 14, 2018

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Comment from Hotel Management

Apr 9, 2018 by Quest Management

Dear Anthony, Thank you for your comments and rating. We apologize for the inconvenience and miscommunication you've experienced. Senior Citizen discount supposed to be applied to Filipino citizen. Rest assured that this situation is an isolated case. We hope that this will not hinder you to keep coming back.

4 out of 5

Nice hotel, nice people, great location.

Pros: The staff is excellent.
Cons: To have a better preventive maintenance plan regarding the pool.
Location: It's right next to the biggest shopping Mall in Cebu; so you don't have to deal with traffic. Very convenient.
I can't say enough about the staff, at The Quest Hotel, they are excellent, and kind, and very professional. My only negative comment on this trip was the unavailability of the pool, this was very distressing to me. What's the big deal about the pool? The pool is the social center at a hotel that doesn't have a beach, it is where one can relax have a drink at the swim up bar, and meet new people. It's also where one can read a book, or newspaper, and socialize with other guests. This pool has probably the best social settings in Cebu! How do I know; because I've been to other pools in Cebu, and they maybe bigger; but not better in social gatherings. The staff at that pool are also excellent, can't be more helpful. Why am I writing this one negative; because I want The Management of this or any other hotel to know how Important a pool is. How convenient it is to walk from your pool easily to his room. I want the management of this hotel to draw up A PREVENTATIVE MAINTENANCE PLAN, for this pool, and to do all repairs in the OFF SEASON! I want them also to scrutinize the quality of the repair, and whether better materials should be used. I really like this hotel, and staff, and I'm only writing this to be constructive; as we can all do better, that's how you stay at the top! Thank You Tony

Posted by on Mar 23, 2017

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Comment from Hotel Management

Apr 3, 2017 by Mia

Dear Guest, Thank you very much for your kind words regarding the staff and the good service provided to you. I am happy to hear that you have enjoyed your stay. I agree with you that there needs to be a Preventive maintenance plan and it should be done during off season which historically is March-June for this hotel. It is really unfortunate that we had to close the pool but due to pressing concerns, we had to do it to prevent greater damage in the future. Rest assured, we will re-open with better pool facilities in the next few days. Looking forward to welcoming you again to Quest Cebu.

5 out of 5

Top notch

This was my 5th trip to Cebu city and I have always stayed at Quest Hotel. The rooms are great and the staff is very nice and professional. A little disappointed that the pool was being worked on and I didn't know

Posted by , from Pennsylvania on Mar 19, 2017

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4 out of 5

accessibility

Very accessible to everything you want to do in the city!

Posted by , from Gilroy, CA/ Daanbantayan, Cebu on Jan 18, 2016

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About the Quest Hotel & Conference Center – Cebu

Location Archbishop Reyes Avenue, Cebu, Cebu 6000

Property Features

Quest Hotel & Conference Center – Cebu offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Quest Hotel & Conference Center – Cebu. A roundtrip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this Art Deco Cebu hotel.

  • 1 building
  • 427 guestrooms or units
  • 25 levels
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cebu (CEB-Mactan - Cebu Intl.) (11.3 km / 7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quest Hotel & Conference Center – Cebu offers 427 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Quest Hotel & Conference Center – Cebu has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a health club.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Number of children who can stay free - 12

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PHP 600 and PHP 600 for adults, PHP 300 and PHP 300 for children (approximately)
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Early check-in fee: PHP 1000 (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cebu Quest
  • Cebu Quest Hotel
  • Hotel Quest
  • Hotel Quest Cebu
  • Quest Cebu
  • Quest Cebu Hotel
  • Quest Hotel
  • Quest Hotel Cebu
  • Quest Cebu Cebu Island/Cebu City
  • Quest Hotel Conference Center – Cebu
  • Quest Hotel & Conference Center – Cebu Cebu
  • Quest Hotel & Conference Center – Cebu Hotel
  • Quest Hotel & Conference Center – Cebu Hotel Cebu

You should know

  • Quest Hotel & Conference Center – Cebu offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.com/Cebu-Hotels-Quest-Hotel-&-Conference-Center-–-Cebu.h4739905-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.