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4.1 out of 5

"Keep up the good work and excellent service Maraming salamat po " More

By a verified traveler on Fri 16 Aug 2019

Hotel Description

4-star hotel near Ayala Center

Heart of Cebu

Within a 15-minute walk of this Lahug hotel, you'll find Ayala Center and Cebu Business Park. Also, Waterfront Cebu City Casino is within half a mile (1 km) and Fuente Osmena Circle is within 2 miles (3 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 350 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include room service, free local calls, and free bottled water.

Superior (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mandarin Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mandarin Plaza Hotel

Everyone (4) Couples (1) Family (3)
3 out of 5
Closer to most offices and shops. Breakfast was fine though did not try their dinner buffet if there was

Posted by on Jun 28, 2019

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5 out of 5
room was big, bed was very nice plus had bathtub, wooden floors, the breakfast buffet could use some work though, bland food

Posted by on Apr 6, 2019

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4 out of 5
Nice hotel, close to everything except they need to stock up a lot on toilet paper so we don’t frequently call the desk to bring us some. Need toothbrush and plenty of towels!

Posted by on Dec 24, 2018

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5 out of 5
The Mandarin Hotel is a great place to stay. It's within walking distance of Ayala mall, has a great view of the city, the staff is very friendly and helpful, the breakfast buffet came with the price of the room and is awesome. The bed was very comfortable and the room was clean. The Mandarin has a nice pool, a gym you can get a bit of a workout in and a sauna. There is a Spa on the 6th floor, unfortunately I didn't get to try it out, due to all of the other wonderful things I did and saw on the beautiful Island of Cebu. If I had to complain about something with the Hotel, is would be there strict two person per room policy, which was fine for me, as it was only two of us in the room, but If a family were to stay in the hotel, they only supply towels and bathroom supplies for two people.

Posted by on Dec 13, 2018

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5 out of 5
Nice hotel. Covent location and good area. Within walkeing distance to shoping and dinning

Posted by , from Indiana on Sep 25, 2018

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3 out of 5
While the room overall was nice. There was a cockroach in the room and it was hard to get someone on the phone when we called the front desk and or housekeeping.

Posted by on Mar 28, 2018

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4 out of 5
Keep up the good work and excellent service Maraming salamat po

Posted by on Aug 16, 2019

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Renovations + Closures

This property is closed from May 22 2020 to May 31 2021 (dates subject to change).

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, spa services, and concierge services are also featured at the business-friendly Mandarin Plaza Hotel. Free self parking is available. This 4-star Cebu hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mactan - Cebu Intl. Airport (CEB) (12.3 km / 7.6 mi)
  • Parking: Free self parking

Room Amenities

Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Extra futon mattress (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Mandarin Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Plaza
  • Mandarin Plaza Cebu
  • Mandarin Plaza Hotel
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Cebu Island/Cebu City
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Hotel
  • Mandarin Plaza Hotel Hotel Cebu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.