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Refugia Chiloé

3.5 star property
3.5-star beachfront hotel with kayaking

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Photo gallery for Refugia Chiloé

A modern spa with a wooden interior, a hot tub, and a view of the outdoors.
A spacious living area with a large sectional sofa, a wooden coffee table, and a fireplace.
View from room
A modern bar area with wooden bar stools, a long counter, and pendant lighting.
A spacious outdoor seating area with multiple sofas and ottomans, large windows offering a view of a lake at dusk.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Sector San Jose, Castro, 5700000
  • Place, Nuestra Senora de los Dolores Church
    ‪16 min drive‬
  • Place, Parque Alto Muro Aventura
    ‪17 min drive‬
  • Place, Tongoy Beach
    ‪18 min drive‬
  • Airport, Dalcahue (MHC-Mocopulli)
    ‪27 min drive‬

Room options

View all photos for Rilan

Premium bedding, down comforters, pillowtop beds, in-room safe

Rilan

  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Pullao

Pullao | Premium bedding, down comforters, pillowtop beds, in-room safe

Pullao

  • Sea view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Castro

On the beach.At this Castro hotel, you'll be within 6 miles (10 km) of Tongoy Beach and 9 miles (15 km) of Nuestra Senora de los Dolores Church. Also within 9 miles (15 km) are Parque Alto Muro Aventura and Yutuy Beach.

What's nearby

  • Nuestra Senora de los Dolores Church - 16 min drive - 9.8 miles
  • Parque Alto Muro Aventura - 17 min drive - 9.6 miles
  • Tongoy Beach - 18 min drive - 6.9 miles
  • Yutuy Beach - 21 min drive - 10.4 miles
  • Palafitos de Castro - 29 min drive - 14.1 miles

Getting around

  • Dalcahue (MHC-Mocopulli) - 44 min drive

Restaurants

  • ‪Travesia Restaurant - ‬28 min drive
  • ‪Amukan Cocina Gourmet - ‬28 min drive
  • ‪Restaurant Palafito El Curanto - ‬29 min drive
  • ‪Café Bauda - ‬27 min drive
  • ‪El Mercadito - ‬27 min drive

About this property

Refugia Chiloé

3.5-star beachfront hotel with kayaking
Some rates at Refugia Chiloé are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Refugia Chiloé offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Refugia Chiloé. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

This 3.5-star Castro hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Refugia Chiloé offers 24 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Boat tours
  • Books
  • Free bicycle rentals
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Kayaking
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Rowing/canoeing
  • Sauna
  • Steam room
  • Water sports equipment
  • Winery release events

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 3 and October 2.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Refugia Chiloé

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro

Frequently asked questions

How close is Refugia Chiloé to the airport?

Refugia Chiloé is 16.6 mi (44-min drive) away from the Dalcahue (MHC-Mocopulli) airport, the closest popular airport to the property.

Does Refugia Chiloé have an airport shuttle?

Airport shuttle services are not available at Refugia Chiloé.

How close is Refugia Chiloé to the beach?

This hotel is on the beach. Don't forget your sunscreen! The beach is closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé offer free breakfast?

Refugia Chiloé offers free buffet breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Refugia Chiloé?

No, there is no casino at this hotel.

What time is check-in at Refugia Chiloé?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Refugia Chiloé?

This hotel offers free self parking.

Does Refugia Chiloé have a pool?

Refugia Chiloé features an indoor pool and an outdoor pool. The pool is closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé have a restaurant?

Yes, there is a restaurant on site. The dining venue(s) will be closed seasonally each year from May 3 to October 2.

Does Refugia Chiloé have a spa?

Pamper yourself with a day at Uma Spa, where you can enjoy body treatments, hydrotherapy, and massages.

How close is Refugia Chiloé to downtown Castro?

Refugia Chiloé is 4.5 mi away from Castro.

Refugia Chiloé Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I have ever stayed at and I have stayed in many 5 star hotels. From the staff, to the grounds, to the ameneties, this place is impeccable. We felt completely taken care of by the staff. The entire process was absolutely wonderful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Stayed 4 nights in Apr 2019
Verified

8/10 Good

SONIA LUCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

DERICK

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019