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Hotel de Castro

3.5 star property
3.5-star spa hotel with free breakfast

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Photo gallery for Hotel de Castro

View from room
Interior
Interior entrance
Spa
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk
  • Pool
  • Breakfast included

Explore the area

View in a map
Chacabuco 202, Castro, de Los Lagos, 5700271
  • Place, Lillo Handicraft and Market Fair
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, MAM Chiloé
    ‪2 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Single Room

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, in-room safe, individually decorated

Standard Twin Room

  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 2 Double Beds

  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Castro

In Castro .Steps from the hotel, you'll find Origenes and Museo Regional de Castro. Lillo Handicraft and Market Fair and Church of San Francisco are also within half a mile (1 km).

What's nearby

  • Church of San Francisco - 3 min walk - 0.2 miles
  • Lillo Handicraft and Market Fair - 5 min walk - 0.3 miles
  • Plaza de Armas - 8 min walk - 0.4 miles
  • MAM Chiloé - 2 min drive - 1.1 miles
  • Tongoy Beach - 32 min drive - 14.0 miles

Restaurants

  • ‪La Brújula del Cuerpo - ‬5 min walk
  • ‪Al Estilo Chef Marce Gastronomia Peruana Fusion - ‬2 min walk
  • ‪Descarriada - ‬3 min walk
  • ‪la oveja descarriada - ‬4 min walk
  • ‪Restaurante Palafito Uno - ‬4 min walk

About this property

Hotel de Castro

3.5-star spa hotel with free breakfast
Hotel de Castro offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the business-friendly Hotel de Castro. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Castro hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel de Castro offers 49 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Hosteria De Castro Hotel Spa
Hosteria De Castro Spa
Hosteria De Hotel Castro
Hotel de Castro Hotel
Hotel de Castro Castro
Hotel de Castro Hotel Castro

Frequently asked questions

Does Hotel de Castro have an airport shuttle?

Hotel de Castro offers an airport shuttle 24 hours a day, at scheduled times, for a charge of CLP 20000 per vehicle, one-way.

How close is Hotel de Castro to the beach?

This hotel is 12.5 mi (24-min drive) from Tongoy Beach and 15.2 mi (52-min drive) from Yutuy Beach. Don't forget your sunscreen!

Does Hotel de Castro offer free breakfast?

Hotel de Castro offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel de Castro?

No, there is no casino at this hotel.

What time is check-in at Hotel de Castro?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel de Castro?

This hotel offers free self parking.

Does Hotel de Castro have a pool?

Hotel de Castro features an indoor pool.

Does Hotel de Castro have a restaurant?

Yes, there is a restaurant on site.

Does Hotel de Castro have a spa?

This hotel has a spa, which features massages.

How close is Hotel de Castro to downtown Castro?

Hotel de Castro is 0.3 mi away from Castro.

Hotel de Castro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 129 reviews
Rating 8 - Good. 37 out of 129 reviews
Rating 6 - Okay. 13 out of 129 reviews
Rating 4 - Poor. 8 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff always helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

George

Stayed 1 night in Mar 2025

10/10 Excellent

maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a comfortable place to stay

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
Stayed 6 nights in Jan 2025

10/10 Excellent

DIEGO

Stayed 1 night in Jan 2025

4/10 Poor

Robert

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Toshihito

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Stayed 2 nights in Dec 2024

10/10 Excellent

Viola, Chicago

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Nice hotel with a great breakfast (and views!).
Stayed 3 nights in Jul 2024

10/10 Excellent

Deborah

Stayed 10 nights in Jul 2024

10/10 Excellent

Raúl Pablo

Stayed 3 nights in Mar 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Terry

Stayed 1 night in Feb 2024

8/10 Good

kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, really nice area and not too far from metro.
Stayed 2 nights in Jan 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mario

Stayed 1 night in Jan 2024

10/10 Excellent

Agner

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gladys, Everett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very spacious. Great view!
Stayed 1 night in Oct 2023

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

4/10 Poor

Giuliana, Santiago

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Stayed 4 nights in Apr 2023

2/10 Terrible

Liam

Traveled with partner
Disliked: Amenities, property conditions & facilities
Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.