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Palacio del Agua by Faranda Boutique

4.0 star property
4-star hotel near Clock Tower

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Photo gallery for Palacio del Agua by Faranda Boutique

Outdoor pool
Rooftop terrace
Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board
Handrails in hallways
Free daily buffet breakfast

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
393 Cl. de San Juan de Dios, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Double Room, 1 King Bed

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 317 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 777 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cartagena

City center retreat .Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Caribbean Naval Museum and Plaza de San Pedro Claver are also within half a mile (1 km).

What's nearby

  • San Pedro Claver Church and Convent - 1 min walk - 0.0 miles
  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Clock Tower - 3 min walk - 0.2 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Cartagena de Indias Convention Center - 3 min walk - 0.2 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪El Baluarte San Francisco - ‬7 min walk
  • ‪Hard Rock Cafe Cartagena - ‬3 min walk
  • ‪Casa Pura - ‬2 min walk
  • ‪EL BARÓN - Café & Liquor Bar - ‬1 min walk
  • ‪Nia Bakery Coffee Shop & Cocktails - ‬2 min walk

About this property

Palacio del Agua by Faranda Boutique

4-star hotel near Clock Tower
Free breakfast is served daily. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. An outdoor pool, multilingual staff, and concierge services are also featured at Palacio del Agua by Faranda Boutique.

This 4-star Cartagena hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Bellhop
  • No smoking on site
  • Water dispenser
Palacio del Agua by Faranda Boutique offers 18 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 150000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 150000 (from 17 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 263349

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Frequently asked questions

How close is Palacio del Agua by Faranda Boutique to the airport?

Palacio del Agua by Faranda Boutique is 3.5 mi (12-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Palacio del Agua by Faranda Boutique?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Palacio del Agua by Faranda Boutique on May 17, 2026 start from $253, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palacio del Agua by Faranda Boutique have an airport shuttle?

Palacio del Agua by Faranda Boutique offers a shuttle from the hotel to the airport from 6:00 AM to 10:00 PM, at scheduled times, for a charge of COP 150000 per vehicle.

How close is Palacio del Agua by Faranda Boutique to the beach?

This hotel is 1 mi (5-min drive) from Bocagrande Beach and 2.3 mi (11-min drive) from El Laguito Beach. Don't forget your sunscreen!

Does Palacio del Agua by Faranda Boutique offer free breakfast?

Palacio del Agua by Faranda Boutique offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Palacio del Agua by Faranda Boutique?

No, there is no casino at this hotel, but Rio Cartagena Casino (6-min drive) is nearby.

What time is check-in at Palacio del Agua by Faranda Boutique?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Palacio del Agua by Faranda Boutique?

Free parking is not available at this hotel.

Does Palacio del Agua by Faranda Boutique have a pool?

Palacio del Agua by Faranda Boutique features an outdoor pool.

Does Palacio del Agua by Faranda Boutique have a spa?

There are no spa services available at this hotel.

How close is Palacio del Agua by Faranda Boutique to downtown Cartagena?

Palacio del Agua by Faranda Boutique is 0.2 mi away from Cartagena.

Palacio del Agua by Faranda Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 57 out of 62 reviews
Rating 8 - Good. 4 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its consistently high reviews and was not disappointed, 10 out of 10. Best location in Cartagena. Exceedingly clean. Great service. Great staff. All the rooms are gorgeous. Special thanks to Dylan for his wonderful hospitality. Will certainly return.
Stayed 8 nights in Mar 2026

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, property conditions & facilities
Amazing staff! I really enjoyed my stay there. Location was so convenient.
Stayed 5 nights in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

8/10 Good

Ole Martin

Stayed 3 nights in Jan 2026

10/10 Excellent

GUSTAVO, houston

Stayed 3 nights in Jan 2026

10/10 Excellent

Myriem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This beautiful and freshly opened hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond This beautiful hotel is perfectly located in the historic center of Cartagena, with everything within easy walking distance. The building and rooms are gorgeous, full of charm and character, and the atmosphere is both relaxing and elegant. Breakfast was lovely, with a great selection to start the day in the best way. A very special mention goes to Dylan, who truly made our stay unforgettable. His kindness, professionalism, and attention to detail went above and beyond he made us feel genuinely welcome and cared for throughout our stay. We couldn’t have asked for a better experience and would absolutely stay here again. Highly recommended! he made us feel genuinely welcome and cared for throughout our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rickey, Conyers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and it offered a great view. Having multiple pools is always a bonus and you're staying in the heart of Walled City.
Stayed 2 nights in Jan 2026

10/10 Excellent

Autumn

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture, the beds are perfect and the service is impeccable. Absolute best staff and one of the loveliest hotels I’ve ever stayed at. I travel for a living and it’s rare to find these precious gems that show that hotelaria is alive and well.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelentes Habitaciones, todo esta impecable!!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Diona

Liked: Cleanliness, staff & service, property conditions & facilities
This day was wonderful. Hotel is new, beds were comfortable and staff did an excellent job cleaning daily. Breakfast was not substantial and pool was shallow for small children only. Otherwise, an excellent stay!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Frank C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent services everyone from the staff reception to the kitchen and the cleaning team everyone is so friendly and service is great! The hotel is gorgeous great taste and the atmosphere is there for a great time super convenient location we look forward to be back soon! Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Stayed 2 nights in Jan 2026

10/10 Excellent

Yuri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotel Palacio del Agua by Faranda Hotels. From check-in to check-out, everything exceeded my expectations. The hotel has a beautiful atmosphere that blends modern elegance with Cartagena’s historic charm. The room was spacious, very clean, and extremely comfortable. The bed was great, and the design details made the stay feel special and relaxing. One of the highlights was the view—absolutely beautiful and very peaceful, perfect for enjoying the mornings and sunsets while taking in the charm of Cartagena. What truly stood out was the staff—friendly, attentive, and always willing to help with recommendations or any requests. They made us feel genuinely welcome throughout our stay. The location is another big plus: close to main attractions, restaurants, and points of interest, yet quiet enough to rest and unwind after a full day exploring the city. Overall, this hotel offers comfort, great service, stunning views, and a lovely ambiance. I would definitely stay here again and highly recommend it to anyone visiting Cartagena.
Stayed 2 nights in Dec 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities
This was the most beautiful hotel in town! We were the first ones to stay here. The service was excellent and the room was incredible. Super clean, spacious and close to everything in old town Cartagena. We walked everywhere. The staff was amazing! We will definitely come back and stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities
Hotel novo, em implantação, mas muito confortável e com uma equipe muito prestativa e atenciosa. Ideal a localização, terraço com uma vista linda e café da manhã excelente. Foi uma experiência muito boa.
Stayed 4 nights in Jan 2026

10/10 Excellent

Christoffer

Stayed 1 night in Feb 2026

10/10 Excellent

MARIA EUGENIA

Stayed 1 night in Jan 2026