"The staff went out of their way to answer any question or to offer any help. The hotel was constantly being cleaned and/or maintained. They knew all ... " More
With a stay at this Bocagrande hotel, you'll be within half a mile (1 km) of Bocagrande Beach and 3 miles (5 km) of Ayala Center. Centro Comercial Nao and Rio Cartagena Casino are also within half a mile (1 km).
A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.
May 18, 2023 by MGG
Dear Mr William,Thanks for your recent stay at Oz Hotel Luxury in Cartagena. We value our guests and happy that you felt that service was always there to help you.We appreciate the trust that you have in OZ Hotel Luxury and looking forward to your stay with us again in the future.Sincerely,Martha Gomez GarzonRevenue Management
Aug 3, 2022 by MGG
Dear Ms. Rafael Receive a cordial greeting on behalf of the OZ Hotel Luxury in Cartagena. I am very sorry that the room assigned to you did not meet your expectations. We would love to have you stay with us again so that we can offer you our best version and be able to correct any errors that occurred during your stay. Our customers are the most important for the entire hotel. All the best Martha Gomez Garzón revenue management
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly OZ Hotel Luxury. This 3.5-star Cartagena hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
OZ Hotel Luxury offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
OZ Hotel Luxury has a restaurant on site.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.