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4.8 out of 5

"The staff went out of their way to answer any question or to offer any help. The hotel was constantly being cleaned and/or maintained. They knew all ... " More

By a verified traveler on Thu 11 May 2023

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Hotel Description

3.5-star hotel near Bocagrande Beach

Seaside stay

With a stay at this Bocagrande hotel, you'll be within half a mile (1 km) of Bocagrande Beach and 3 miles (5 km) of Ayala Center. Centro Comercial Nao and Rio Cartagena Casino are also within half a mile (1 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$78* Per night/room Jun 19 - Jun 20

OZ Hotel Luxury ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for OZ Hotel Luxury

Everyone (3) Couples (1)
5 out of 5
The staff went out of their way to answer any question or to offer any help. The hotel was constantly being cleaned and/or maintained. They knew all about every available option for sightseeing.

Posted by , from LAWRENCEVILLE on May 11, 2023

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Comment from Hotel Management

May 18, 2023 by MGG

Dear Mr William,Thanks for your recent stay at Oz Hotel Luxury in Cartagena. We value our guests and happy that you felt that service was always there to help you.We appreciate the trust that you have in OZ Hotel Luxury and looking forward to your stay with us again in the future.Sincerely,Martha Gomez GarzonRevenue Management

5 out of 5

Posted by on Dec 10, 2022

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4 out of 5
Loved everything in that hotel. The only thing i can say is that the room were a bit small and at least mine did not have a view of the outside.. it did have a window it was blocked by some generators. Which sucked because no light comes in dont even know if its day or night out. But overall it was a great stay.

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 3, 2022 by MGG

Dear Ms. Rafael Receive a cordial greeting on behalf of the OZ Hotel Luxury in Cartagena. I am very sorry that the room assigned to you did not meet your expectations. We would love to have you stay with us again so that we can offer you our best version and be able to correct any errors that occurred during your stay. Our customers are the most important for the entire hotel. All the best Martha Gomez Garzón revenue management

5 out of 5

Posted by on Jul 30, 2021

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About the OZ Hotel Luxury

Location Calle 5 #2 14, Cartagena,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly OZ Hotel Luxury. This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 5 levels
  • Built in 2020
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

OZ Hotel Luxury offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Minibar
  • IPod dock
  • Plasma television
  • Cable channels
  • Luxury bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.

OZ Hotel Luxury has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets and service animals are not allowed at OZ Hotel Luxury

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel OZ Luxury
  • OZ Hotel Luxury
  • OZ Hotel Luxury Hotel
  • OZ Hotel Luxury Cartagena
  • OZ Hotel Luxury Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.