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Ox Hotel Carlisle

3.0 star property
Enjoy the free WiFi at this 3-star Carlisle hotel

Choose dates to view prices

Photo gallery for Ox Hotel Carlisle

Reception
Fitness facility
Combined shower/tub, towels
Twin Room | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Cathedral
    ‪3 min drive‬
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

8.2 out of 10
Very good
(64 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Carlisle

In Carlisle .Within a 15-minute walk of the hotel, you'll find Carlisle Masjid and University of Cumbria. Eden Rock and Brunton Park are also within 2 miles (3 km).

What's nearby

  • Brunton Park - 18 min walk - 1.0 mile
  • Carlisle Cathedral - 3 min drive - 1.1 miles
  • The Sands Centre - 3 min drive - 1.3 miles
  • Carlisle Castle - 4 min drive - 1.5 miles
  • Carlisle Racecourse - 6 min drive - 2.3 miles

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Woodrow Wilson - ‬16 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Ox Hotel Carlisle

Enjoy the free WiFi at this 3-star Carlisle hotel
Ox Hotel Carlisle offers its guests a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Pool or billiards table
  • Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Meeting facility

Pinegrove Hotel

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
3.5 out of 5, Good, 177 reviews
$65 nightly
The price is $78
Sep 7 - Sep 8
Total with taxes and fees
Pinegrove Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Frequently asked questions

How close is Ox Hotel Carlisle to the airport?

Ox Hotel Carlisle is 9 mi (25-min drive) away from the Carlisle (CAX) airport, the closest popular airport to the property.

Does Ox Hotel Carlisle have an airport shuttle?

Airport shuttle services are not available at Ox Hotel Carlisle.

Does Ox Hotel Carlisle offer free breakfast?

Free breakfast isn’t provided at Ox Hotel Carlisle, but buffet breakfast is offered for a fee of GBP 7.99 per person. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Ox Hotel Carlisle?

No, there is no casino at this hotel.

What time is check-in at Ox Hotel Carlisle?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Ox Hotel Carlisle?

Free parking is not available at this hotel.

Does Ox Hotel Carlisle have a pool?

Ox Hotel Carlisle does not have a pool.

Does Ox Hotel Carlisle have a spa?

There are no spa services available at this hotel.

How close is Ox Hotel Carlisle to downtown Carlisle?

Ox Hotel Carlisle is 0.8 mi away from Carlisle.

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 85 out of 326 reviews
Rating 8 - Good. 116 out of 326 reviews
Rating 6 - Okay. 65 out of 326 reviews
Rating 4 - Poor. 25 out of 326 reviews
Rating 2 - Terrible. 35 out of 326 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lance W, Spokane

Stayed 1 night in Jun 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Based on the price it was ideal as all I wanted was to break a long journey for a few hours sleep. Everything was clean. The furnishings are dated but then you can't have both plush decor and a low price. I did hate having to wade through cigarette smoke and vape clouds to get into the hotel. Why do guests congregate around entrances to pursue these disgusting habits.
Stayed 1 night in Jun 2025

4/10 Poor

David P

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The GPS will put you out on the main street and there will a large hill where you think it is supposed to be. It is on top of the hill so go up and to the right to find the check-in area. The room was adequate and okay for the price. The bathroom was not very clean and the room was outdated but again, it was a good price so you get what you pay for. I can't recommend it because of the overpowering smell of fecal matter when you first walk into the building. The restaurant/bar area was next to it but there was no way I was going to eat or drink there. The smell was confined to the front area but still. Nice staff.
Stayed 1 night in May 2025

8/10 Good

Kak

Stayed 1 night in May 2025

4/10 Poor

Gillian

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff where extremely friendly However the property smelt of damp The room has recently been renovated however toilet dripped all night Breakfast which was paid for in addition to room was not available when we got there Each breakfast item came out seperately and you had to eat your bacon and sausage then get eggs 5 minutes later, then beans and tomatoes 5 minutes later we left witout having mushrooms or hash browns - water in hot water for tea was luke warm TERRIBLE BREAKFAST experience
Stayed 1 night in May 2025

10/10 Excellent

Tina

Stayed 1 night in May 2025

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth the money we paid... £35/night. Staff was friendly and helpful. Room was clean.
Stayed 1 night in May 2025

8/10 Good

Paula

Traveled with partner
Liked: Staff & service
Although room was clean some public areas need attention. Breakfast was excellent value for money. Was convenient for our needs for a one night stay over.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Property conditions & facilities
Staff very pleasant and helpful, close to town and convenient for sightseeing
Stayed 2 nights in May 2025

6/10 Okay

Henry

Liked: Staff & service
Disliked: Property conditions & facilities

Time for Refurbishment

Hot and cold water at bath toom to room 73 not working. Th heater also not working, but, the reception provide portable heater upon feedback. The reception and Cafe staff are friendly and helpful.
Stayed 1 night in May 2025

8/10 Good

Lynda

Clean,comfortable, good breakfast. A good stop on the way up North.
Stayed 1 night in May 2025

4/10 Poor

Nanette

Disliked: Staff & service

Problematic

Could not beat it for value for money however, the parking meter in the car park says pay before you go in . So we did but on entering you are told residents are free . The receptionist says they should put a notice up . But they don’t .. I paid twice for breakfast.. partly my fault. The receptionist could not do a refund . Was told I could wait for the manager tomorrow or redeem it in the dinning room if having dinner. We did go for dinner but there were only tall chairs and tables available which I could not use ( or anyone else as all the adequate table and chairs were being used) There was a full breakfast area free to sit at but we were told we couldn’t sit there the staff member wouldn’t be allowed to let us . We had to leave. I couldn’t get the refund in the morning when we left but the receptionist called the manager who said she could not do it today but she would call me tomorrow. She didn’t, when I called the hotel I was told oh she can’t do it today she won’t be back in till Tuesday. She might call you then .. It’s not the money I’m angry about it’s the lack of staff support and the missing managers that I find a disgrace. The parking is obviously an ongoing problem but putting a notice up or even on the web site is too difficult. The staff I spoke to were very nice but the lack of managers on site is obviously problematic. I will see what Tuesday brings for a refund but I am not hopeful. Please be aware of what you are paying for when booking..
Stayed 1 night in May 2025

6/10 Okay

Michael

Traveled with family
Disliked: Property conditions & facilities, room comfort
The only reason to choose it is because it's cheap, but all we wanted was a bed for the night to break the journey from north of Scotland to South coast. Arrived at 9pm, left at 8:30am, straight after basic but perfectly adequate cooked breakfast. Run down appearance, looks like it was the equivalent of a Travelodge that was decommissioned but still operating as a hotel. The morning receptionist was friendly and helpful. Parking free. Not somewhere to stay with children or as a treat in anyway, but if you just want very cheap accommodation to break a journey, it was fine.
Stayed 1 night in May 2025

2/10 Terrible

Stephen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague

The hotel staff failed to validate my car parking with the car park management company, resulting in me receiving a penalty charge. I spoke with reception who took my details and assured me that the general manager would deal with it. Two weeks later i received a final demand, so the GM had clearly failed to do so. Multiple more calls were made, each time i was told that the GM had been emailed with a request to confirm he had contacted the parking company. I received no response. The situation is still unresolved and i am being threatened with debt collectors and court action. Before booking this hotel, ask yourself whether a cheap night's accommodation is worth so much stress.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast

Great hotel, a little run down, but clean and friendly and helpful (but over worked) staff. Excellent breakfast! Parking is free, but crowded.
Stayed 7 nights in May 2025

10/10 Excellent

Quoc Hung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angelina

Liked: Cleanliness
Quick and easy check in, lovely staff
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value nice location friendly staff
Stayed 1 night in May 2025

8/10 Good

Vivienne

Stayed 4 nights in May 2025

10/10 Excellent

Shakhor Blaise

Liked: Cleanliness, staff & service, property conditions & facilities
The location is good with excellent view
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay central hotel

Decent hotel, just a short walk from the main town center. Close to local bike routes too. The room was okay, and was clean, but the bed mattress was a little old, and sunken.
Stayed 2 nights in May 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for one night
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but very good.

I'm sure the people who have taken over this Hotel are trying their best to bring it back to the way it must have been when it was in its former glory days. The staff are very friendly and helpful under the cicumstances, the rooms large & comfortable with plenty hot water available. The rates are very good considering the proximity to the Lake District with good transport connections on the doorstep. Needless to say but I'll be back !
Stayed 3 nights in May 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Clean but dated
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading the reviews for this hotel after having booked my heart sank. I thought I’d check it out since having paid for the night. Upon arrival I was greeted by the receptionist who was very nice. The hotel lobby looked outdated but clean and welcoming. Upon entering the room I was pleasantly surprised. All linen and towels were clean and crisp smelling of lovely fresh linen. The room was clean without any unpleasant odours. It’s a 3 star hotel. You take that for what it is. The only thing that was disappointing was the bath mat and shower curtain were discoloured but wasn’t the end of the world. The breakfast was lovely and hot with plenty of choice. I would definitely stay here again!
Stayed 1 night in May 2025