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Vale Resort

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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Photo gallery for Vale Resort

Exterior
2 restaurants, breakfast served
2 restaurants, breakfast served
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • Place, Llantrisant Castle
    ‪6 min drive‬
  • Place, The Royal Mint Experience
    ‪12 min drive‬
  • Place, St. Fagans National Museum of History
    ‪13 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Room - Balcony

Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - Balcony

8.6 out of 10
Excellent
(9 reviews)
  • 344 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

Hensol Castle Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Terrace/patio

Standard Double Room

9.2 out of 10
Wonderful
(41 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Pontyclun

In Pontyclun .At this Pontyclun hotel, you'll be within 3 miles (5 km) of Llantrisant Castle and 6 miles (10 km) of Creigiau Golf Course. Dyffryn Gardens and Arboretum and The Royal Mint Experience are also within 6 miles (10 km).

What's nearby

  • Llantrisant Castle - 6 min drive - 2.3 miles
  • St. Mary's Church St. Fagans - 11 min drive - 7.0 miles
  • The Royal Mint Experience - 12 min drive - 5.9 miles
  • St. Fagans National Museum of History - 13 min drive - 7.2 miles
  • Castell Coch - 14 min drive - 8.5 miles

Getting around

  • Pontyclun Station - 9 min drive
  • Cardiff International Airport (CWL) - 23 min drive

Restaurants

  • ‪Starbucks - ‬7 min drive
  • ‪The Pipeworks - ‬8 min drive
  • ‪The Boars Head - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Miskin Arms - ‬5 min drive

About this property

Vale Resort

Family-friendly 4-star hotel with 2 restaurants
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a hot tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Vale Resort offers 143 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Frequently asked questions

How close is Vale Resort to the airport?

Vale Resort is 15 mi (23-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

Does Vale Resort have an airport shuttle?

Airport shuttle services are not available at Vale Resort.

How close is Vale Resort to the beach?

This hotel is 10 mi (37-min drive) from Limpert Bay and 10.2 mi (34-min drive) from Whitmore Bay. Don't forget your sunscreen!

Does Vale Resort offer free breakfast?

Free breakfast isn’t provided at Vale Resort, but buffet breakfast is offered for a fee of GBP 18.95 per person. It's available on weekdays from 7 AM to 10 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Vale Resort?

No, there is no casino at this hotel, but Les Croupiers Casino (15-min drive) is nearby.

What time is check-in at Vale Resort?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

Is there free parking at Vale Resort?

This hotel offers free valet parking.

Does Vale Resort have a pool?

Vale Resort features an indoor pool.

Does Vale Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Vale Resort have a spa?

Pamper yourself with a day at Vale Spa, where you can enjoy facials, massages, and body treatments.

How close is Vale Resort to downtown Pontyclun?

Vale Resort is 0.2 mi away from Hensol.

Reviews

Vale Resort Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 572 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service

Good for golf and functions but not for couples

Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work
Stayed 1 night in Sep 2025

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely resort amazing breakfast cracking well worth it
Stayed 1 night in Sep 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About the best service you’ll get in Wales. Premium property.
Stayed 3 nights in Sep 2025

6/10 Okay

Sylvia

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The experience was spoilt by a lack of hot water in the bathroom. It had been raining heavily and we were soaked through, only to find that we couldn't have a hot shower before dinner. I've stayed in many hotels and this was the first time this has happened. It meant going down to dinner feeling grubby, which took the shine off the experience.
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Asheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

J

Stayed 2 nights in Jul 2025

10/10 Excellent

Beryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

High quality accommodation in beautiful surroundings Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel with golf course views

We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ricki

Stayed 1 night in Aug 2025

10/10 Excellent

pepper

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 5stars
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.
Stayed 1 night in Aug 2025

8/10 Good

Scott

Stayed 2 nights in Jul 2025

6/10 Okay

Carla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, would return. Loved the gym and pool facilities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

William

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Woeful food, disappointing overall

Very average hotel, lacked the finer details, food was woeful.
Stayed 1 night in Jul 2025