Best Western Premier Heronston Hotel & Spa

4.0 star property
4-star hotel perfect for exploring Bridgend

Choose dates to view prices

Photo gallery for Best Western Premier Heronston Hotel & Spa

1 bedroom, desk, laptop workspace, iron/ironing board
Interior
Exterior
Reception
Indoor pool

Popular amenities

  • 24/7 front desk
  • Spa
  • Room service
  • Gym
  • Bar

Explore the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Coed-Y-Mwstwr Golf Club
    ‪6 min drive‬
  • Trecco Bay
    ‪13 min drive‬
  • Royal Porthcawl Golf Club
    ‪17 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • 431 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Suite, 1 Double Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

  • 308 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 308 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room with Skylight Window

  • Sleeps 2
  • 2 Twin Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Queen Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

Accessible-1 Double, Mobility Accessible, Walk in Shower, Ground Floor, Deluxe Room, Grab Bar, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Bed Room

  • Sleeps 2
  • 1 Double Bed

Honeymoon Suite With Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Room with One Double Bed and Two Single Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

1 Double 1 Single, Non-Smoking, Family Room, 3rd and 4th Beds Single

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Bed Room with Sofa Bed

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

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About the neighborhood

Bridgend

Central Bridgend getaway .You'll find Ewenny Priory Church and Church of St Aengus within 2 miles (3 km) of this hotel. Southerndown Golf Club and Ogmore Castle are also within 3 miles (5 km).

What's nearby

  • Southerndown Golf Club - 4 min drive - 2.3 miles
  • Coed-Y-Mwstwr Golf Club - 6 min drive - 3.1 miles
  • Newton Beach - 11 min drive - 4.2 miles
  • Trecco Bay - 13 min drive - 7.7 miles
  • Royal Porthcawl Golf Club - 17 min drive - 9.2 miles

Getting around

  • Wildmill Station - 5 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

4-star hotel perfect for exploring Bridgend
Best Western Premier Heronston Hotel & Spa offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly Best Western Premier Heronston Hotel & Spa. Free self parking is available.

This 4-star Bridgend hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.

Languages

English, French, Polish, Romanian, Turkish, Welsh

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Frequently asked questions

How close is Best Western Premier Heronston Hotel & Spa to the airport?

Best Western Premier Heronston Hotel & Spa is 17.1 mi (36-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Premier Heronston Hotel & Spa?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Best Western Premier Heronston Hotel & Spa on Jul 27, 2025 start from $120.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Premier Heronston Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Best Western Premier Heronston Hotel & Spa.

How close is Best Western Premier Heronston Hotel & Spa to the beach?

This hotel is 3.3 mi (6-min drive) from Newton Beach and 3.6 mi (9-min drive) from Traeth yr Afon. Don't forget your sunscreen!

Does Best Western Premier Heronston Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Best Western Premier Heronston Hotel & Spa, but full breakfast is offered for a fee of GBP 13.95 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Premier Heronston Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Best Western Premier Heronston Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 3 AM.

Is there free parking at Best Western Premier Heronston Hotel & Spa?

This hotel offers free self parking.

Does Best Western Premier Heronston Hotel & Spa have a pool?

Best Western Premier Heronston Hotel & Spa features an indoor pool. Guests can enjoy pool access from 6:30 AM to 10:00 PM.

Does Best Western Premier Heronston Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Premier Heronston Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, body scrubs, and mani/pedis.

How close is Best Western Premier Heronston Hotel & Spa to downtown Bridgend?

Best Western Premier Heronston Hotel & Spa is 1 mi away from Bridgend.

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 48 out of 96 reviews
Rating 8 - Good. 22 out of 96 reviews
Rating 6 - Okay. 16 out of 96 reviews
Rating 4 - Poor. 6 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

PHILIP

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good have stayed here many times now always reliable
Stayed 3 nights in Apr 2025

6/10 Okay

CoachMiles

Liked: Cleanliness, staff & service, room comfort

Ok

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.
Stayed 1 night in Apr 2025

8/10 Good

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Green energy plant Margam

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.
Stayed 2 nights in Apr 2025

6/10 Okay

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is fine, breakfast not great

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.
Stayed 1 night in Mar 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elisabeth

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michele

Business traveler
Liked: Cleanliness, staff & service, room comfort

Friendly hotel

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, property conditions & facilities

Business trip

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Feb 2025

6/10 Okay

Alex

Stayed 1 night in Mar 2025

4/10 Poor

Alex

Stayed 1 night in Mar 2025

8/10 Good

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice refurbished room, quite spacious.
Stayed 3 nights in Dec 2024

10/10 Excellent

Josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

All as one would expect friendly staff, warm welcome with comfortable rooms
Stayed 2 nights in Feb 2025

6/10 Okay

Graeme

Liked: Cleanliness, staff & service, room comfort

Definitely not as good as it used to be.

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Asim

Stayed 1 night in Feb 2025

4/10 Poor

Tanveer, Coventry

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
3 poor night's sleep out of 4 night stay. Very noisy due to disco in the hotel and people running and screaming down the corridors.
Stayed 4 nights in Feb 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night business trip

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night Business trip

Great friendly staff, Good value for momey restaurant and with greatly improved service
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night Business trip

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service
Stayed 3 nights in Feb 2025

2/10 Terrible

Alex

Stayed 2 nights in Feb 2025