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Hotel El Arroyo

Property class: 3
3-star hotel in Centro Sur

Choose dates to view prices

Photo gallery for Hotel El Arroyo

A garden area with a pond, rocks, and various plants.
A bar area with wooden chairs, a bar counter, and a television screen.
A hotel room with a brick wall, a wooden headboard, a bed with white linens, two bedside tables with lamps, and a telephone on one table.
A hallway with stone walls, a wooden ceiling, and a staircase leading to a dark doorway.
An outdoor dining area with wicker tables and chairs, surrounded by a variety of potted plants and a rock wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Avenida Lecuna, de Reducto a Miracielos, Caracas, CAPITAL REGION, 1014
  • Place, Caracas Square
    ‪3 min walk‬
  • Place, Caracas Cathedral
    ‪12 min walk‬
  • Place, Libertador Simon Bolivar House
    ‪13 min walk‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪26 min drive‬

Room options

View all photos for Comfort Room

A neatly made bed with a wooden headboard, a bedside table, and a chair in a room with a dark wall and a window with curtains.

Comfort Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Room

A hotel room with a bed, a desk, a chair, an air conditioner, and a wall-mounted phone.

Premier Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

A room with two beds, a wooden nightstand with a phone, and a table with a chair.

Executive Double or Twin Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quadruple Room

Two adjacent beds with wooden frames and white bedding, a bedside table with a lamp, and curtains on the windows.

Quadruple Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a round mirror, an air conditioning unit, and a door with a notice.

Deluxe Quadruple Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two single beds, a nightstand with a lamp, and a wall-mounted light fixture.

Triple Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Elite Room

A hotel room with two beds, a wooden headboard, a brick accent wall, and a mirror.

Elite Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Caracas

Centro Sur stay.You'll be steps from Basilica of Santa Teresa and within a 10-minute walk of Caracas Square with a stay at this Centro Sur hotel. Simon Bolivar Center Towers and San Francisco Church are also within half a mile (1 km).

What's nearby

  • Caracas Square - 3 min walk - 0.2 miles
  • Plaza Bolívar - 10 min walk - 0.6 miles
  • Caracas Cathedral - 12 min walk - 0.7 miles
  • Bolivar Square - 12 min walk - 0.7 miles
  • Libertador Simon Bolivar House - 13 min walk - 0.7 miles

Getting around

  • Teatros Station - 1 min walk
  • Caracas Station - 21 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 40 min drive

Restaurants

  • ‪Wendy’s - ‬9 min walk
  • ‪La Nueva Casa de los Chinos - ‬5 min walk
  • ‪Paramo Café - ‬11 min walk
  • ‪La Viñateria - ‬4 min walk
  • ‪Arepera Muerto De Hambre - ‬9 min walk

About this property

Hotel El Arroyo

3-star hotel in Centro Sur
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Caracas hotel.

  • 40 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel El Arroyo offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Each accommodation is individually furnished. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 22 for adults and USD 20 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 43-inch smart TV with premium cable channels

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 22 for adults, and USD 20 to 22 for children
  • Pet deposit: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Frequently asked questions

How close is Hotel El Arroyo to the airport?

Hotel El Arroyo is 15.9 mi (40-min drive) away from the Caracas (CCS-Simon Bolivar Intl. of Maiquetia) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel El Arroyo?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at Hotel El Arroyo on Sep 21, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel El Arroyo have an airport shuttle?

Airport shuttle services are not available at Hotel El Arroyo.

Does Hotel El Arroyo offer free breakfast?

Free breakfast isn’t offered at Hotel El Arroyo, but cooked-to-order breakfast is offered for a fee of between USD 20 and 22 for adults, USD 20 and 22 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel El Arroyo?

No, there is no casino at this hotel.

What time is check-in at Hotel El Arroyo?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel El Arroyo?

Free parking is not available at this hotel.

Does Hotel El Arroyo have a pool?

Hotel El Arroyo does not have a pool.

Does Hotel El Arroyo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel El Arroyo have a spa?

There are no spa services available at this hotel.

How close is Hotel El Arroyo to downtown Caracas?

Hotel El Arroyo is 0.2 mi away from Santa Teresa.

Hotel El Arroyo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 8 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Fernando

Liked: Cleanliness, room comfort
Sold, value hotel. The parking is quite narrow but manageable
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Janio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but comfortable and clean.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

John

Close to SAIME. Nice panadería. Safe parking. Loud (near busy street) though.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!! Excepcional
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
goo
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Waseem

Disliked: Property conditions & facilities
The rooms are very dated, blankets are like window curtains, the wifi tv connection is very slow, aside from traffic outside, the noise level inside the hotel is very loud, kids running and shouting loud at late hours in the night. They charged me an additional 10usd for a bathroom towel because the one I had got damaged and I threw it out.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy privado y silencioso y al mejor precio! Volví algunas veces acá en mi paso por Caracas, soy de Ecuador
Stayed 1 night in May 2026
Verified review

8/10 Good

Carlymar

La atención fue excelente, buen trato y servicio
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Jose

Liked: Cleanliness, property conditions & facilities
Puntos a favor: En pleno centro de caracas ideal para hacer diligencias como tramites en SAIME, CNE, entre otros La panadería tiene una gran variedad para desayunos y el café es excelente, también cuenta con restaurante y sus arepas son muy buenas Puntos en contra: Tiene algunas habitaciones que no tienen ventanas, cuando llegamos nos dieron una así y no la soporte pedí un cambio y nos la dieron al dia siguiente, el wifi es demasiado lento constantemente se colgaba y el televisor tenía cable pero solo se veían canales nacionales, si quieres hielo tienes que pedirlo, si te dan agua cundo te entregan la habitación pero cuando se acabe tienes que rellenarla en recepción del botellón que tienen allí, necesite el servicio de lavandería si te laban la ropa por $10 la lavadora pero no le pusieron jabón a la ropa 🙈, la habitación no cuenta contaba con nevera y estuvimos en otros hoteles en donde las habitaciones mas sencillas contaban con nevera.
Stayed 6 nights in May 2026
Verified review

8/10 Good

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atencion
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

NÓRA NEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo mesmo fora do horário convencional; Café da manhã bom e versátil; Equipe excelente; Boa localização Não gostei: Não conseguimos água quentinha p/banho
Stayed 9 nights in Sep 2025
Verified review

10/10 Excellent

Sara

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Alejandro

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Angel

Stayed 2 nights in May 2026
Verified review

6/10 Okay

Noe

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Pedro

Stayed 2 nights in May 2026
Verified review

6/10 Okay

Gabriel

Disliked: Cleanliness, amenities
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Gabriel

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Alfredo Jose

Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ruth

Liked: Staff & service
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Miguel

Disliked: Cleanliness, property conditions & facilities, room comfort

Desagradable

Stayed 2 nights in Aug 2025

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