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Hotel Chacao Cumberland

3.0 star property
3-star hotel in Sans Souci, connected to a rail/subway station

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Photo gallery for Hotel Chacao Cumberland

Relax in our spacious lobby with a central seating area, surrounded by artwork and lush greenery.
Stunning spiral staircase leads to an upper level, surrounded by a potted plant and minimalist design.
Hotel Chacao Cumberland features a distinctive sign with a bold, capitalized font and the hotel's logo.
Stunning lobby with a spiral staircase, reception desk, and seating area.
Conference room with round tables and comfortable seating for meetings.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas
  • Sambil Caracas Commercial Center
    ‪2 min drive‬
  • Centro Comercial Ciudad Tamanaco
    ‪2 min drive‬
  • Altamira Square
    ‪4 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪27 min drive‬

Room options

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, City View

  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Caracas

Sans Souci stay.Your stay at this Sans Souci hotel places you within 2 miles (3 km) of Caracas Stock Exchange and Centro Comercial El Recreo. Tolon Fashion Mall and La Chiquinquira Church are also within 2 miles (3 km).

What's nearby

  • Caracas Stock Exchange - 13 min walk - 0.7 miles
  • Sambil Caracas Commercial Center - 2 min drive - 1.3 miles
  • Centro Comercial Ciudad Tamanaco - 2 min drive - 1.5 miles
  • Altamira Square - 4 min drive - 1.7 miles
  • Plaza los Palos Grandes - 5 min drive - 2.2 miles

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 12 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Pastelería Las Nieves - ‬8 min walk
  • ‪Subway - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬7 min walk

About this property

Hotel Chacao Cumberland

3-star hotel in Sans Souci, connected to a rail/subway station
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Chacao Cumberland also features a 24-hour fitness center, dry cleaning/laundry services, and a water dispenser.

This 3-star Caracas hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Chacao Cumberland offers 80 air-conditioned accommodations with laptop-compatible safes and designer toiletries. 40-cm LCD televisions come with cable channels. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Enjoy a drink at the hotel bar, where a stylish countertop and comfortable stools await.

Caracas Cumberland

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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$54 nightly
The price is $62
Jul 16 - Jul 17
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-cm LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property only accepts cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

How close is Hotel Chacao Cumberland to the airport?

Hotel Chacao Cumberland is 19.2 mi (44-min drive) away from the Caracas (CCS-Simon Bolivar Intl. of Maiquetia) airport, the closest popular airport to the property.

Does Hotel Chacao Cumberland have an airport shuttle?

Hotel Chacao Cumberland offers an airport shuttle from 6:00 AM to midnight, on request, for a charge (per person, one-way).

Does Hotel Chacao Cumberland offer free breakfast?

Hotel Chacao Cumberland offers free continental breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Chacao Cumberland ?

No, there is no casino at this hotel.

What time is check-in at Hotel Chacao Cumberland ?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Chacao Cumberland ?

Free parking is not available at this hotel.

Does Hotel Chacao Cumberland have a pool?

Hotel Chacao Cumberland does not have a pool.

Does Hotel Chacao Cumberland have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chacao Cumberland have a spa?

There are no spa services available at this hotel.

How close is Hotel Chacao Cumberland to downtown Caracas?

Hotel Chacao Cumberland is 1.8 mi away from Chacao.

Hotel Chacao Cumberland Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 21 out of 74 reviews
Rating 4 - Poor. 19 out of 74 reviews
Rating 2 - Terrible. 7 out of 74 reviews

7.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start

6/10 Okay

nobley, europe

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English

6/10 Okay

Lucas Estevam, Brazil

Allright, but not SUPER

There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.

4/10 Poor

Allan, Panama

There's always a problem with reservation.

The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised.

Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.

8/10 Good

Eric, Curacao

Liked: Cleanliness, room comfort

Nice Hotel for a business trip

This was a nice hotel for a business trip. In my case I was travelling with a nine year old and a pool would have been nice But for the rest it was ok Thanks Eric

8/10 Good

N, England

Liked: Cleanliness, staff & service, room comfort

good for business district

Thanks to reception for their English and sense of humour!

8/10 Good

Lucretia, Port of Spain. Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

It was very pleasant. The room was comfortable and very clean.

4/10 Poor

LC, Ottawa CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

old hotel, but not too many in Caracas

the hotel is dated and there is no concept of customer service.

8/10 Good

JH

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Antonio, Medellin - Colombia

Disliked: Staff & service, property conditions & facilities, room comfort

Chacao Cumberland

The hotel is located where I had to stay (close to a customer) but the area in not the best in town. The hotel is quite old and rooms are poors. No mini bar, bad TV set and NO INTERNET AT ALL. The only place to get internet (according to the hotel staff) would be the hall, but no way to get connection to the wireless network of the hotel neither with my blackberry nor with my PC even walking around the whole hall..... Not advisable to stay there if you are stay for business.

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort

6/10 Okay

Leidy P, Cali, Colombia

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.

6/10 Okay

Eliana

Liked: Cleanliness, room comfort