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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Enjoy free breakfast at this Watertown hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Indoor pool
Exterior
Free daily continental breakfast
Room (Specialty) | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Salmon Run Mall
    ‪20 min walk‬
  • Jefferson Community College
    ‪3 min drive‬
  • Samaritan Medical Center
    ‪6 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Hearing Accessible (Communications)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Communications)

8.6 out of 10
Excellent
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(56 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Watertown

In Watertown .You'll find Salmon Run Mall and Regal Salmon Run within 2 miles (3 km) of this hotel. Kostyk Field and Jefferson Community College are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 20 min walk - 1.1 miles
  • Jefferson Community College - 3 min drive - 1.8 miles
  • Kostyk Field - 3 min drive - 2.3 miles
  • Samaritan Medical Center - 6 min drive - 3.4 miles
  • Fort Drum - 14 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Olive Garden - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Enjoy free breakfast at this Watertown hotel
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers 115 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to the airport?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 5.5 mi (10-min drive) away from the Watertown, NY (ART-Watertown Intl.) airport, the closest popular airport to the property.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offer free breakfast?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon.

Is there free parking at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel offers free self parking.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG features an indoor pool.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG to downtown Watertown?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is 1.8 mi away from Watertown.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jody

Traveled with family

Friendly staff

The staff was on point whether it to keep up with towels or mopping and breakfast was amazing. Anything we ask for they were very friendly! Will stay again ! Thank you all! It’s appreciated!
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Amenities
There were sports teams and their families staying at the hotel. Kids were running up and down the halls crazily throughout the entire night. Could barely sleep and the staff does not put a stop to this.
Stayed 1 night in Mar 2025

10/10 Excellent

Dara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff were courteous and accommodating, the property and facilities were very well kept and clean. Free breakfast was impressive. Best value for your dollar when selecting a hotel with a pool
Stayed 1 night in Mar 2025

10/10 Excellent

Lyndis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, quiet, friendly staff, great location 30 mins away from canadian border, with plenty of fast casual dining options and gas station available in the same plaza
Stayed 1 night in Mar 2025

10/10 Excellent

John M Cantwell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, clean, and very friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Shad

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the center of many restaurants and close to mall and shopping. Very nice property and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Betsy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Abingdon

Traveled with partner
Staff were extremely helpful and friendly. Beautifully kept rooms
Stayed 1 night in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in people ! So friendly and knowledgeable!
Stayed 1 night in Mar 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will return
Stayed 1 night in Mar 2025

8/10 Good

Beth

Stayed 1 night in Mar 2025

2/10 Terrible

Taylor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Lora

Liked: Cleanliness, staff & service
*
Stayed 1 night in Feb 2025

10/10 Excellent

Camelia

Liked: Amenities
Every think neat and clean; enjoyed breakfast, nice staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay.

Everything was fine. Check in was quick and easy. The place was very clean. The price was reasonable. I've stayed there before and it's always nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Rhonda

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet
Stayed 1 night in Dec 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
At check in a second clerk was at the desk. She did not offer to help me because she assumed i was with the person being waited on. The gentleman who did wait on me was efficient.
Stayed 1 night in Feb 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

laurie

Stayed 1 night in Feb 2025

10/10 Excellent

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people - our earlier stay was a disaster - motel lot not plowed so needed to stay here day earlier than planned - they accommodated us plus have late check out. Great breakfast too
Stayed 1 night in Feb 2025

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service. My son and I enjoyed our stay. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025