Unlimited Phone Calls Promotion
Book a stay in any room/rate category for travel anytime and receive complimentary unlimited in-room phone calls to phone-numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada.
Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico. Valid anytime, subject to availability. Other restrictions may apply.
Complimentary Honeymoon Offer
Book a 3-night minimum stay in any room and rate category and receive the following: Mini honeymoon cake, bottle of sparkling wine, complimentary honeymoon dinner at select restaurants, 2 honeymoon t-shirts, breakfast in bed (upon request), guaranteed turndown service, and late check-out until 6 PM (subject to request and availability). Guest must contact the property after booking using the information on the reservation confirmation to receive benefits.
Proof of marriage required at check-in; marriage date must be less than 1 year prior to arrival. Upon arrival, guests will be directed to the Honeymoon Desk to make arrangements. Taxes and gratuity may not be included. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Eat & Play All Palace Resorts Promotion
Book a stay now and your rate will include access to the facilities and restaurants at the resort’s sister properties, including Beach Palace Resort All Inclusive, Moon Palace Golf & Spa Resort All Inclusive, Playacar Palace All Inclusive, Sun Palace Couples Only All Inclusive, and Cozumel Palace All Inclusive.
Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.
Complimentary Yacht Ride Offer
Book a stay in any room or rate category and receive a complimentary yacht transfer to the hotel from Marina Hacienda del Mar, Cancun, for up to 9 guests, including luggage.
Full details provided by hotel. Guests are responsible for their own transportation from the airport to the Marina Hacienda del Mar office. Offer valid for up to 9 guests. Guests must contact the hotel directly at least 24 hours in advance, between 9 AM-6 PM, with their flight details to arrange transfer; contact information is provided on the booking confirmation email. Same-day applications will not be permitted. Guests arriving late are responsible for their own transportation. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Resort Credit Offer
Book a minimum 3-night stay in any room or rate category now - December 23, 2018, for travel during the same period, and receive a resort credit valid for select resort services and amenities including spa treatments, tours, romantic dinner, and scuba diving. Resort credit is offered in the following amounts, based on length of stay: USD 500 resort credit for 3-night stay; USD 750 resort credit for 4-night stay; USD 1,500 resort credit for 5-8 night stay; USD 2,000 resort credit for 9-11 night stay; or USD 2,500 resort credit for minimum 12-night stay.
Must book minimum 3-night stay to receive benefits. Credit applied to guest's final bill at check-out. 1 credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services and products are subject to availability. Unused credit valid for up to 1 year from the check-out date and transferable once to 1 guest. Unused credit option is only available for check-in as of December 24, 2018. When using resort credit for My Palace Memories, resort credit shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card, or other authorized means. Resort credit cannot be redeemed for cash. No refunds for any unused portion of credit. Offer is subject to change. Other restrictions may apply.