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Tru By Hilton Cali Sur

Property class: 2.5
Enjoy free breakfast at this Cali hotel

Choose dates to view prices

Photo gallery for Tru By Hilton Cali Sur

A modern hotel with a prominent corner entrance, large windows, and a well-lit facade.
A modern restaurant with blue pendant lights, wooden chairs, and tables with white placemats.
A hotel room with a bed, a desk, a chair, a lamp, and a window with a view of greenery and buildings.
A modern reception area with a wooden reception desk, seating area with orange chairs, and large windows offering a view of the outdoors.
A snack kiosk with a variety of snacks and beverages, a digital screen displaying information, and a sign with the logo 'tru'.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Av Panamericana con Cra 109, Cali, Valle del Cauca
  • Place, Jardin Plaza Shopping Center
    ‪16 min walk‬
  • Place, Fundacion Valle del Lili
    ‪2 min drive‬
  • Place, Pontificia Universidad Javeriana Cali
    ‪4 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding available, down comforters, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, a TV mounted on the wall, and a wooden wardrobe.

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a chair, a nightstand with a lamp, and a window with a city view.

Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding available, down comforters, in-room safe, desk

Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds W/ Walk In Shower

Hypo-allergenic bedding available, down comforters, in-room safe, desk

2 Twin Beds W/ Walk In Shower

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 Queen Mobility Accessible Roll In Shower

Hypo-allergenic bedding available, down comforters, in-room safe, desk

1 Queen Mobility Accessible Roll In Shower

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed W/ Walk In Shower

Hypo-allergenic bedding available, down comforters, in-room safe, desk

1 King Bed W/ Walk In Shower

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cali

In shopping district.You'll find Jardin Plaza Shopping Center and Centro Comercial Aventura Plaza within 2 miles (3 km) of this hotel. Universidad del Valle and Fundacion Valle del Lili are also within 2 miles (3 km).

What's nearby

  • Jardin Plaza Shopping Center - 16 min walk - 0.9 miles
  • Universidad del Valle - 1 min drive - 0.7 miles
  • Fundacion Valle del Lili - 2 min drive - 0.9 miles
  • Babilla Park - 4 min drive - 1.2 miles
  • Pontificia Universidad Javeriana Cali - 4 min drive - 2.1 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 45 min drive

Restaurants

  • ‪La Sevillana - Ciudad Jardín - - ‬19 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Brunch's House - ‬16 min walk
  • ‪Karen's Pizza - ‬14 min walk
  • ‪La Casa Del Pandeyuca - ‬17 min walk

About this property

Tru By Hilton Cali Sur

Enjoy free breakfast at this Cali hotel
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite business center. The business-friendly Tru By Hilton Cali Sur also features a fitness center, coffee/tea in a common area, and a convenience store. Free self parking is available.

This Cali hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Pool or billiards table
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
Tru By Hilton Cali Sur offers 98 air-conditioned accommodations with safes and irons/ironing boards. Beds feature down comforters. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Hot tub
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Elevator (44 inch wide door)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Weight limit: 18 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 60000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 222126

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Tru By Hilton Cali Sur Cali

Tru By Hilton Cali Sur Hotel

Tru By Hilton Cali Sur Hotel Cali

Frequently asked questions

How close is Tru By Hilton Cali Sur to the airport?

Tru By Hilton Cali Sur is 19.4 mi (45-min drive) away from the Alfonso Bonilla Aragon Intl. Airport (CLO) airport, the closest popular airport to the property.

How much does it cost to stay at Tru By Hilton Cali Sur?

As of Sep 10, 2026, prices found for a 1-night stay for 2 adults at Tru By Hilton Cali Sur on Sep 26, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru By Hilton Cali Sur have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Cali Sur.

Does Tru By Hilton Cali Sur offer free breakfast?

Tru By Hilton Cali Sur offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Tru By Hilton Cali Sur?

No, there is no casino at this hotel.

What time is check-in at Tru By Hilton Cali Sur?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Tru By Hilton Cali Sur?

This hotel offers free self parking.

Does Tru By Hilton Cali Sur have a pool?

Tru By Hilton Cali Sur does not have a pool.

Does Tru By Hilton Cali Sur have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Cali Sur to downtown Cali?

Tru By Hilton Cali Sur is 6.4 mi away from Cali.

Tru By Hilton Cali Sur Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 108 reviews
Rating 8 - Good. 19 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 1 out of 108 reviews
Rating 2 - Terrible. 5 out of 108 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giovanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was very good and location was great for our event.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Neda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities
Nice hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and kind staff. Good breakfast. Conveniently located.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great facilities and great customer care. For the price, excellent option.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great time
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Very cozy, clean, excellent customer service, great for a short stay!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place very convenient location to nearby malls and shopping centers
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and located in a great area.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel around the world and i always use Hilton chain hotels, and this hotel turned to be one my favorites, I will use again. Thank you for make.me feel like home... Nothing to complaint everythong was perfect and I will 100% recomend it to anyone.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Yesica

Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Gildardo

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very frenly and ready to help with any question . The brekfast was the best breakfast ever.
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Julieta

Liked: Cleanliness, staff & service, property conditions & facilities
The room is comfortable yet small. Room very clean
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have had a wonderful experience. From the staff to the service to the food and to the location….we recommend it for anyone coming to Cali Colombia…..We will see them again in December
Stayed 15 nights in Aug 2025
Verified review

8/10 Good

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did use the amen
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Onaldo Benkos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

SHANE

Liked: Cleanliness, staff & service, property conditions & facilities
Best fresh breakfast buffet! Every employee was very kind and helpful. Downside was the refrigerator...takes too long to cool anything Loved the beds and especially bed linens/covers. The best!
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

liliana

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Catalin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 11 nights in Mar 2025
Verified review

10/10 Excellent

Zlatina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience ! Great customer service !
Stayed 6 nights in Dec 2024

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