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4.6 out of 5

"The property is nice indors compared to the surroundings its calm clean and the staff are friendly. The food is good, the rooms big and comfy. Clean ... " More

By a verified traveler on Mon 08 Mar 2021

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Hotel Description

3.5-star spa hotel near Centenario Commercial Center

In entertainment district

You'll find Centenario Commercial Center and Calima Gold Museum of the Bank of the Republic within 2 miles (3 km) of this hotel. Rock Park and San Antonio Church are also within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free English breakfast each morning.

Free Internet, refrigerators

The 181 guestrooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and refrigerators. Room service, free local calls, and free bottled water are also available.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Oct 29 - Oct 30

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Points by Sheraton Cali ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Cali

Everyone (1) Family (1)
5 out of 5
The property is nice indors compared to the surroundings its calm clean and the staff are friendly. The food is good, the rooms big and comfy. Clean rooms big TV, big tub, nice tile coffee floors the wood finish of furniture is nice dark wood finish. Very relax here. They check your temperature here, everytime you walk in or too. The lounge is nice, covid prepared here. Six feet rule applies. Well done.

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 9, 2021 by Tania Durán

Dear Guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once Again thank you to write us and we hope to see you soon. Yubiza Nieto León General Manager

5 out of 5

close to to must the malls and atractions

Pros: close to transportation
Cons: the buffect breakfast
Location: music spots and churchs
second time stay there is pleasant can walk to some areas of interest

Posted by , from fl on Apr 21, 2015

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5 out of 5

Jake pitts, Denver, co Stayed 10-08-09 to 10-18-09

I have never seen a hotel better than this

Posted by on Nov 14, 2009

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4 out of 5

safe and comfortable

They watch out for you like you are royalty.I noticed the unobtrusive way they watched me in and out of the hotel. Taking down the name of any quest and the number off the taxi when I departed. Very good experience. The only hotel you will ever need in Medellin Nick Payne Lakeland Fl

Posted by on Apr 25, 2007

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4 out of 5

safe and comfortable

They watch out for you like you are royalty. I noticed the unobtrusive way they watched me in and out of the hotel. Taking down the name of any quest and the number off the taxi when I departed. Very good experience. The only hotel you will ever need in Medellin Nick Payne Lakeland Fl

Posted by on Apr 25, 2007

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Property Features

Four Points by Sheraton Cali offers its guests a full-service spa. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Cali. This 3.5-star Cali hotel is smoke free.

  • 181 guestrooms or units
  • 12 levels
  • 3 buildings
  • Built in 2004
  • English breakfast (free)
  • Dining venue
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Room Amenities

Four Points by Sheraton Cali offers 181 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free English breakfast daily from 6 AM to 10 AM.

Restaurante Mango´s - This coffee shop serves breakfast only.

Restaurante Cook´s - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, PRANA SPA. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Four Points by Sheraton Cali

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Four Points Cali
  • Four Points Sheraton Cali
  • Four Points Sheraton Hotel Cali
  • Sheraton Cali
  • Sheraton Four Points Cali
  • Four Points Sheraton Cali Hotel
  • Cali Four Points
  • Cali Sheraton
  • Four Points by Sheraton Cali Cali
  • Four Points by Sheraton Cali Hotel
  • Four Points by Sheraton Cali Hotel Cali

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.