Hotel Plaza Las Americas Cali

Property class: 3.5
3.5-star hotel near Chipichape Shopping Center

Choose dates to view prices

Photo gallery for Hotel Plaza Las Americas Cali

A modern indoor space with a glass staircase, metal railings, and a high ceiling.
A woman sitting on a chair in a lobby with a large plant and a glass table in front of her.
A modern building entrance with glass walls, potted plants, and a tiled floor.
A modern lobby with a large tropical mural, a reception desk, a sofa, and a coffee table.
Two individuals in a bathtub with towels, holding glasses of a red beverage, and a board with various food items.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle 21 No. 3N-34, Valle del Cauca, Cali, 760044
  • Place, Torre De Cali
    ‪8 min walk‬
  • Place, Bulevar del Río
    ‪10 min walk‬
  • Place, La Ermita Church
    ‪12 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪30 min drive‬

Room options

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Junior Suite, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Room

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Large Twin Beds

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About the neighborhood

Cali

San Nicolas stay.Within a 15-minute walk of this San Nicolas hotel, you'll find La Ermita Church and Bulevar del Río. The Poet's Park and Cali Cathedral are also within 2 miles (3 km).

What's nearby

  • Torre De Cali - 8 min walk - 0.5 miles
  • Bulevar del Río - 10 min walk - 0.6 miles
  • La Ermita Church - 12 min walk - 0.6 miles
  • Caicedo Square - 13 min walk - 0.7 miles
  • Centenario Commercial Center - 17 min walk - 0.9 miles

Getting around

  • Dauga Station - 47 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 30 min drive

Restaurants

  • ‪Four Points by Sheraton Cali - ‬12 min walk
  • ‪Panadería Y Pastelería Kuty - ‬6 min walk
  • ‪Restaurante Coco Loco - ‬9 min walk
  • ‪Sandwich Qbano C.C. Élite - ‬11 min walk
  • ‪Con Sabor Restaurante - ‬8 min walk

About this property

Hotel Plaza Las Americas Cali

3.5-star hotel near Chipichape Shopping Center
As a guest of Hotel Plaza Las Americas Cali, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Hotel Plaza Las Americas Cali. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 3.5-star Cali hotel is smoke free.

  • 54 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Plaza Las Americas Cali offers 54 accommodations with safes and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from September 16 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: COP 100000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 100000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000.00 per vehicle (roundtrip)
  • Pet fee: COP 100000 per pet, per night
  • Rollaway bed fee: COP 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Plaza las Americas Hotel Cali
Plaza las Americas Hotel
Plaza las Americas Cali
Plaza de las Americas
Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Cali
Hotel Plaza Las Americas Cali Hotel
Hotel Plaza Las Americas Cali Hotel Cali

Frequently asked questions

How close is Hotel Plaza Las Americas Cali to the airport?

Hotel Plaza Las Americas Cali is 12.5 mi (30-min drive) away from the Alfonso Bonilla Aragon Intl. Airport (CLO) airport, the closest popular airport to the property.

Does Hotel Plaza Las Americas Cali have an airport shuttle?

Hotel Plaza Las Americas Cali offers an airport shuttle 24 hours a day, on request, for a charge of COP 120000.00 per vehicle, roundtrip.

Does Hotel Plaza Las Americas Cali offer free breakfast?

Hotel Plaza Las Americas Cali offers free continental breakfast every day from 6:00 AM to 10 AM.

Is there a casino at Hotel Plaza Las Americas Cali?

No, there is no casino at this hotel.

What time is check-in at Hotel Plaza Las Americas Cali?

Check-in begins at 3 PM.

Is there free parking at Hotel Plaza Las Americas Cali?

This hotel offers free self parking and valet parking.

Does Hotel Plaza Las Americas Cali have a pool?

Hotel Plaza Las Americas Cali features an outdoor pool.

Does Hotel Plaza Las Americas Cali have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Plaza Las Americas Cali have a spa?

This hotel doesn't have a spa, but it does offer mani/pedis.

How close is Hotel Plaza Las Americas Cali to downtown Cali?

Hotel Plaza Las Americas Cali is 0.5 mi away from Cali.

Hotel Plaza Las Americas Cali Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 58 reviews
Rating 8 - Good. 12 out of 58 reviews
Rating 6 - Okay. 8 out of 58 reviews
Rating 4 - Poor. 5 out of 58 reviews
Rating 2 - Terrible. 9 out of 58 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Amenities
Rggh
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness
The personal that works there are very nice
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Excelente
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, location and amenities. Pool,gym, safe in room,Sauna, spacious rooms. Minor maintenance issues visible but acceptable. Very close to Occidental Hospital. Great for the budget mindset.
Stayed 3 nights in Jun 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs more maintenance. Everything looks old and some parts very dirty.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We expected to have a good experience since the place has several positive reviews. However, what we experienced was completely disappointing. On the first night, the room we booked for my mom and her husband had a serious issue with the air conditioning. During the night, it started leaking so badly that it felt like it was raining inside the room, which was very uncomfortable and alarming. When we reported it at the front desk, the staff member was kind, apologized, and told us that if we came back, we would receive an “excellent discount” and that the experience would be different. We decided to give them a second chance, but unfortunately, that was not the case. The so-called discount turned out to be minimal (around $10), and when I compared prices on Expedia, I found cheaper rates even without that “offer,” so there was really no compensation at all. Additionally, we were initially assigned the same room from the previous day, which had not been cleaned. We had to go back to the front desk again to request a different room. In the new room, we encountered more issues: there were no towels, no soap, no shampoo, and although the air conditioning turned on, it did not cool. Overall, the customer service was poor, and our experience as tourists was very negative. We do not recommend this place, as it does not meet basic standards of quality or service.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly! Here’s a revised version of your message: --- I have stayed in many hotels, but I have never had an experience like the one we had at this hotel. The facilities were dirty, including the pool and the gym, and the jacuzzi was broken. When we asked for a wine opener, we were told that none were available. The hair dryer was broken, the fridge was old and malfunctioning, and the pool towels were worn out and had holes. We initially booked for three days but decided to leave after two days because we didn't feel safe at the hotel. Despite this, we were not given a refund for the third night. When we checked out yesterday, we were charged $200 for allegedly dirty towels and bed sheets, even though they were old and had holes. We requested to speak with the manager, but after waiting for an hour, we were told that she was in a meeting and unavailable. This has been the worst experience I have ever had at a hotel. --- Let me know if you need any further information. I would like Expedia to refund the extra night and the money the hotel debited from my credit card
Stayed 3 nights in May 2024
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
La ubicación es buena si deseas pasear por el centro. Pero las habitaciones estan en malas condiciones, el elevador pareciera sin mantenimiento.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy satisfecha con la estadía y el personal muy amable!!
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities
J’ai récemment séjourné dans cet hôtel. Je tiens d’abord à souligner l’excellent accueil de l’ensemble du personnel, toujours aimable, professionnel et disponible. Le petit-déjeuner était également parfait, varié et de très bonne qualité. Cependant, plusieurs points méritent une amélioration. Lors de mon arrivée, j’ai dû régler un supplément de TVA alors que ma réservation avait été effectuée et payée en ligne, ce qui a été une mauvaise surprise. La chambre était confortable et le lit de bonne qualité, mais la climatisation était extrêmement bruyante et présentait une fuite d’eau qui tombait directement sur le bureau. Dans la salle de bain, les distributeurs de savon étaient vides ; seuls deux petits flacons étaient fournis et se sont épuisés après deux utilisations. L’abattant des toilettes était mal fixé et bougeait fortement lorsqu’on s’asseyait. De plus, le flexible de douche est très usé et mériterait d’être remplacé. Concernant les équipements de bien-être, le sauna et le hammam n’étaient pas en service pendant mon séjour. La piscine était un peu sale et il n’y avait ni chaises longues ni transats permettant de se détendre confortablement. En résumé, le personnel et le petit-déjeuner sont de véritables points forts, mais plusieurs aspects liés à l’entretien et aux équipements devraient être améliorés afin que l’expérience soit à la hauteur des attentes.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amplio y bonito el personal muy amable
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La cama muy vieja, el ascensor que da miedo
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En mucho, pero mucho tiempo, es el peor hotel que en que hemos estado. Ese lugar parece abandonado, embargado o algo así. El personal pésimo y el servicio malísimo. De verdad ese hotel daña todo el viaje.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Las fotos presentadas no son actualizadas, hubo que cambier de habitacion dos veces. La primera no tenia agua caliente, la segunda el aire acondicionado no funcionaba en la tercera habitacion el televisor tenia problemas con el sonido. El area de la piscina estaba sucia y con pmumas de palomas. La puerta de la habitacion hubo que ponerle un papel a la cerradurra porque tenia un orificio y te podian observar desde afuera. No recomiendo ese hotel bajo ninguna circunstancia. Deben remodelarlo por completo.
Stayed 7 nights in May 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
no trabajaba el aire, no habia agua para comprar para tomar la chapa del hotel edtaba rota
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

No
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena la atencion
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
i like the staff they were very friendly. also i did the the massage and spa service.
Stayed 7 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice place no privacy

The hotel is nice, well maintained and clean, the staff very friendly and helpful. The room it self at least the one I have, has no privacy you can hear every conversation from next room, and that is part because it has glass walls facing the street but it is a gap o about 8 inches between the outside wall and the interior wall, you could literally see the room next door thru this gap. Yes is partially covered but if you are tall or get on a chair could see the other side. So privacy is none. Now other than that bed is very comfortable and the room as the rest of the facility is very very clean. I do recommended yes.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Me parece muy bien, tienen un precio, económico y su personal es atento,en la limpieza,son constantes y están dispuestos a brindar un buen servicio te ayudan a movilizarte y te brindan una buena atención.
Stayed 7 nights in Nov 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Toilet is running water. No hanger for cloth hanging. Furniture are cheapy . Staff are not friendly.
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Once I arrived at the hotel they said that I did not have a reservation at the hotel and that travelocity did not contact the hotel for a reservation for Ramon Otero. That I souls go yo a diferent hotel because they were full and that they could not help me. I show them my reservation confirmation and the person at the front desk didnt even looked at the computer to verify my confirmation with travelocity. I got very sad and angra and I told the person at the front desk that if they were gong to chase me from the hotel they had to make acomodations for me and my wife in another hotel and they had to pay for my stay there. I keeped insisting that I was not living the hotel because Im a american tourist that thrusted that my reservation was going to be honered. After 30 minutes a supervisor came to me saying that they had found a room justo like I had reserved and that I had to wait while they cleaned the room. I waited about an hour before I could center the room. Once in the room I had to go back yo the front desk and telled them that the tv remote control wasent working and they send a person to replace the batterys. The A/C over our bed wasent working it was only blowing hot air. My wife and me decided to the hotel swiming pool and we could not get in because the water was derty and had a bad smell. So we could not get in. We decided to take a shower and the shower door had some roller guide missing and almost the glass Door came off the track. There were 2 slidding doors a
Stayed 1 night in Aug 2019