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Hotel Atrium Thermas - Oficial

Property class: 3
Family-friendly 3-star hotel with 5 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Atrium Thermas - Oficial

A dining table with a bowl of fried chicken, lime wedges, and a dessert drink.
A spacious lobby with multiple seating areas, including sofas and armchairs, arranged around a central coffee table.
A buffet with various food items and utensils.
A hotel room with a bed, a TV mounted on the wall, a window with curtains, and an air conditioning unit.
A modern multi-story building with a prominent entrance labeled "Atrium Thermas Residence Service."

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Cel Cirilo Lopes de Moraes, Quadro 33 Lt Turista I, Caldas Novas, 75690-000
  • Place, Plaza Orlando Mestre
    ‪3 min walk‬
  • Place, Feira do Luar
    ‪10 min walk‬
  • Place, Water Park
    ‪16 min walk‬
  • Airport, Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Apartamento Deluxe (2 Adultos e 2 Crianças)

A hotel room with a bed, a TV mounted on the wall, a window with curtains, and an air conditioning unit.

Apartamento Deluxe (2 Adultos e 2 Crianças)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Caldas Novas

Caldas Novas Centro stay.At this Caldas Novas Centro hotel, you'll be within a 5-minute walk of Casarao and Plaza Orlando Mestre. Matriz Church and Tropical Thermas Club - Unit II are also within half a mile (1 km).

What's nearby

  • Casarao - 2 min walk - 0.1 miles
  • Plaza Orlando Mestre - 3 min walk - 0.2 miles
  • Feira do Luar - 10 min walk - 0.6 miles
  • Water Park - 16 min walk - 0.9 miles
  • Acqua Park diRoma - 2 min drive - 1.2 miles

Getting around

  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Empadão Goiano da Tânia - ‬4 min walk
  • ‪Varanda's Grill - ‬4 min walk
  • ‪Dona Chica Sabores - Sopas & Caldos com Receitas Caseiras - ‬2 min walk
  • ‪Hot Dog Mania - ‬3 min walk

About this property

Hotel Atrium Thermas - Oficial

Family-friendly 3-star hotel with 5 outdoor pools
Hotel Atrium Thermas - Oficial offers its guests a complimentary water park, 5 outdoor swimming pools, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, an arcade/game room, and multilingual staff are also featured at the family-friendly Hotel Atrium Thermas - Oficial.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

  • 1 building
  • 168 guestrooms or units
  • 12 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
  • Swim-up bar
Hotel Atrium Thermas - Oficial offers 168 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with stovetops and microwaves. Bathrooms include showers and complimentary toiletries.

This Caldas Novas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free water park
  • Gym
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property requires guests to change guestrooms within the same room category every Sunday until their check-out date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 6:00 AM to midnight.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atrium Thermas Residence Service Hotel Caldas Novas
Atrium Thermas Residence Service Hotel
Atrium Thermas Residence Service Caldas Novas
Prive Atrium Thermas Residence Service Hotel Caldas Novas
Prive Atrium Thermas Residence Service Hotel
Prive Atrium Thermas Residence Service Caldas Novas
Atrium Thermas Residence Service
Atrium Thermas Resince Servic

Frequently asked questions

How close is Hotel Atrium Thermas - Oficial to the airport?

Hotel Atrium Thermas - Oficial is 1.9 mi (9-min drive) away from the Caldas Novas (CLV-Nelson Ribeiro Guimaraes) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Atrium Thermas - Oficial?

As of Nov 3, 2026, prices found for a 1-night stay for 2 adults at Hotel Atrium Thermas - Oficial on Nov 9, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Atrium Thermas - Oficial have an airport shuttle?

Airport shuttle services are not available at Hotel Atrium Thermas - Oficial.

Does Hotel Atrium Thermas - Oficial offer free breakfast?

Hotel Atrium Thermas - Oficial offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Atrium Thermas - Oficial?

No, there is no casino at this hotel.

What time is check-in at Hotel Atrium Thermas - Oficial?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Atrium Thermas - Oficial?

Free parking is not available at this hotel.

Does Hotel Atrium Thermas - Oficial have a pool?

Hotel Atrium Thermas - Oficial features 5 outdoor pools and an indoor pool. Guests can enjoy pool access from 6:00 AM to midnight.

Does Hotel Atrium Thermas - Oficial have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Atrium Thermas - Oficial have a spa?

There are no spa services available at this hotel.

How close is Hotel Atrium Thermas - Oficial to downtown Caldas Novas?

Hotel Atrium Thermas - Oficial is 0.1 mi away from Caldas Novas.

Hotel Atrium Thermas - Oficial Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 54 out of 108 reviews
Rating 8 - Good. 33 out of 108 reviews
Rating 6 - Okay. 11 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 6 out of 108 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in city center but everything is walkable and several good shops and restaurants nearby. Like many hotels in Caldas Novas, the warm-water pools are delightful
Stayed 2 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Property conditions & facilities
I was supposed to have stayed at this hotel for 3 nights, but after less than an hour I started having problems. First problem was that the room is offered bare of any amenities - as I am travelling for about a month, you would expect to find simple things like shampoo, soap, fresh usable towels, hair drier, some water in the fridge, etc. There was absolutely nothing. I asked reception for shampoo and such likes and was told the hotel does not provide those. I had to go out in the rain and find a place to buy the bare minimum that the hotel should be providing. Next was the wi-fi. As I am travelling for work, I need reliable internet connectivity so that I can work while at the hotel. The speed was an unstable 1 Gbps for upload and around 0.1Gbps for download, which is hardly enough to run a basic internet search. The breakfast was a selection of processed foods, with the exception of some fresh fruit on offer. The breakfast area is a vast area akin to a hall. Servers only replace the items from the serving counters and neglect collecting plates etc from tables long after guests have left, and this brings in the flies. The hotel caters primarily to people who come in search of the area's thermal waters, so I guess they must not be fussy about anything else. After my I made a complaint to one of receptionists who basically shrugged it off and said there was nothing they could do. In the end I left the hotel and didn't get a refund. Stay away if you can.
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom o hotel,próximo de tudo,única coisa desagradável precisei de 2 saches de açúcar e dois copos descartáveis para tomar um café no AP.mais foi negado. A funcionária explicou que era norma do hotel.obs... fizemos todas nossas refeições nos restaurantes da cidade,e consumimos algumas bebidas do bar da piscina.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo apartamento pra casal e ótima localização
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe da recepção foi muiito atenciosa, tive que fazer a reserva de última hora, pois não honraram uma reserva que fizemos no hotel Roma pela plataforma concorrente. Foram solícitos, confirmaram as informações da reserva, nos arrumaram um apartamento que nos atendeu muito bem. Importante salientar que se trata de Flat, nesse caso, pegamos direto com eles, então foi tudo ok. O apartamento estava bem limpo, mas é preciso dizer que alguns itens precisam de revisão, como o assento sanitário, a ducha higiênica e algumas fronhas dos travesseiros. É necessário revisar também a higienização dos ar-condicionados. Os elevadores do prédio também deveriam ser revisados, principalmente em relação ao funcionamento, pois parecem que estão com alguma programação que está prejudicando o funcionamento. Café da manhã estava muito bom, só não gostamos das opções dos sucos, estavam um tanto doces e pareciam sucos prontos ou reconstituídos, fora isso, tava tudo gostoso. As piscinas estavam com a água bem limpa, sem aquele cheiro forte que muitas piscinas de Caldas Novas ficam, só tem que dar um talento nos azulejos das bordas. A localização é excelente, fica em frente ao Shopping Singapura, só tem que saber que haverá um pouco de barulho até um pouco mais tarde, ainda mais em feriados e finais de semana, mas não nos incomodou muito, na verdade o que mais incomodou foram carros com som absurdamente alto passando tarde da noite já quase de madrugada, fazendo disparar até alguns alarmes.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Café da manhã bastante pobre, pão seco, ovos mexidos secos, sem opções de café, faltava leite.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A EXPERIÊNCIA QUE TIVE COM ESSE HOTEL FOI A PIOR POSSÍVEL!! JÁ NO CHECK-IN MINHA RESERVA NÃO APARECIAM PRA ELES, FICAMOS QUASE 1:00 ESPERANDO NO SAGUÃO!! CAFÉ DA MANHÃ FRAQUÍSSIMO, JÁ NO 1°DIA NA SEXTA-FEIRA...COMEÇARAM A TIRAR O CAFÉ DA MANHÃ NÃO ERA NEM 9:50 DA MANHÃ E ISSO NUMA CIDADE TURÍSTICA QUE VOCÊ VAI PARA DESCANSAR E NÃO A TRABALHO!! APARTAMENTOS ELES LIMPAM DIA SIM DIA NÃO E A ÁREA COMUM NOS ANDARES NEM SEI QUANDO ELES LIMPAM E SE LIMPAM MAIS QUE UMA VEZ NA SEMANA PORQUÊ ESTAVA MUITO SUJO NUM PLENO SÁBADO ENTÃO IMAGINE MEIO DE SEMANA!! TEM QUE MELHORAR MUITO E OLHA QUE A DIÁRIA NÃO É NÍVEL HOTEL MEQUETREFE!!! QUASE 400,00 A DIÁRIA! JÁ DIZIA AQUELE VELHO DITADO...A 1° IMPRESSÃO É A QUE FICA!!! NUNCA MAIS VOLTO NESSE HOTEL E NÃO ACONSELHO!!
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O atendimento foi muito bom, estava tudo limpo, contudo a cama não era confortável. Além disso o café da manhã poderia ser melhor.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
O quarto é otimo. Hotel muito bom.
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness
Precisa melhorar o atendimento e o café da manhã.
Stayed 3 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Staff & service

Decepção

Minha experiência não foi boa! Chegamos na recepção minha reserva tinha sido paga pela minha mãe um presente. A recepcionista disse que o pagamento não tinha sido feito, abri o aplicativo da hotéis.com, e mostrei que estava pago. Aí o outro recepcionista queria ver no extrato do banco para confirmar. Como era no da minha mãe expliquei e o gerente queria q fosse no cartório, para fazer uma declaração que minha mãe tinha me dado a diária. Liguei na hotéis.com a atendente confirmou o pagamento, mesmo assim passamos quase 40 minutos na recepção em pé por um erro deles. Aí quando atualizaram o sistema, reconheceu o pagamento. Decepcionante! Chegamos no quarto no anúncio fala cama queen, mas são duas camas de solteiro juntas! A noite vc acorda caindo no meio delas! Não recomendo!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
-Café da manhã incompatível com o valor da diária pela qualidade e quantidade de opções -Academia ar condicionado não funciona, esteiras quebrada e bicicleta
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super satisfeito

Fiquei surpreso com tudo café da Manhã simples mas muito bom comida simples mas muito boa quarto top piscinas fantástica, limpeza nota 1000
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel que é um flat muito espaçoso, tem sala,cozinha, varanda, quarto e banheiro, ar condicionado na sala e quarto, gostei muito, a minha diária deu direito a um parque muito bom em Caldas Novas,com transporte já incluido,os funcionários muito educados, a noite na frente do hotel eles colocam música ao vivo, localização muito boa, super recomendo.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo ambiente e funcionarios preparados.
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
No geral, não gostei do hotel. A internet é fraca, o vaso sanitário estava meio solto, as toalhas estavam manchadas. Os atendentes são educados.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
O hotel em si é bom, porém o elevador é muito demorado e podem melhorar mais a limpeza, no espelho do banheiro tinha os respingos de creme dental, tava feio.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Liked: Cleanliness

Péssimo hotel

Péssimo hotel. Funcionários mal humorados e mal preparados. Como se o hóspede fosse um lixo. Todavia, um funcionário nos atendeu com excelência e presteza: Josiel. Era como um anjo no meio de demônios. Deus abençoe Josiel. Lembrem-se: o maior servo sempre será o maior líder.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivo: Excelentes acomodações. Tudo novo, muito organizado e limpo. Conseguimos fazer o check-in antecipado, o que nos ajudou muito. Excelente atendimento dos funcionários. Ponto negativo: sinal do wifi não chega nos quartos, almoço fornecido pelo restaurante deixou a desejar e café da manhã com poucas opções.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Réveillon

Muito bom o hotel só falta um playground pra criança de resto nada pra reclamar
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 5

Muito boa ...recepção maravilhosa Café da manhã uma delícia.. Lugar muito bom famíliar nada a reclamar ..
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, ambiente limpo, confortável, silencioso, piscinas satisfatórias para um hotel, só peca no café da manhã há pouca opções, café acabada e não há reposições mesmo que esteja longe do encerramento de servir, não há mesas suficiente para quantidade de hóspedes, é necessário perder mais de 30mim em fila esperando pra sentar.
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

razoavel café da manhã com reposições muito lentas, todos os dias em que fui me servir estava faltando algum item e demorava muito para ser reposto.
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
É um hotel lindo, bem confortável, o café da manhã excelente! Só as piscinas que são muito quentes.
Stayed 3 nights in Oct 2023

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