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Le Passage Cairo Hotel & Casino

5-star property
Cairo Intl. Airport Road, Heliopolis, Cairo, Cairo Governorate 1-855-201-7819
4.0 out of 5
Very good!
See all 8 travelocity Reviews

"Outstanding staff! The facility was amazing everything you needed right there at your fingertips and the shuttle service was wonderful as well as the ... " More

By a verified traveler on Thu 06 Jul 2023

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Hotel Description

Family-friendly upscale hotel with 5 restaurants

Heliopolis stay

Your stay at this Heliopolis hotel places you within 6 miles (10 km) of City Centre Almaza Shopping Mall and Egyptian Textile Museum. St. Mark's Coptic Orthodox Church and Tivoli Dome are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and barbecue grills are available on site. Enjoy a meal in one of the 5 restaurants and freebies like WiFi in public areas and a roundtrip airport shuttle.

Standard Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$68* Per night/room Sep 26 - Sep 27

Family Connecting Rooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive room with lounge access

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite with Lounge access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Le Passage Cairo Hotel & Casino ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Le Passage Cairo Hotel & Casino

Everyone (5) Family (2)
5 out of 5
Outstanding staff! The facility was amazing everything you needed right there at your fingertips and the shuttle service was wonderful as well as the wake up call. My family and I would highly recommend this hotel and we would stay again on our next visit here.

Posted by on Jul 6, 2023

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Comment from Hotel Management

Jul 6, 2023 by Ahmad Abd Elhamid

Dear Fabiola, Thank you so much for taking the time to share your experience at Le Passage Cairo Hotel & Casino.We take pride in knowing our guests are happy with their stay experience.Best Regards,

5 out of 5

Posted by on Dec 25, 2022

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1 out of 5

Posted by on Dec 23, 2021

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3 out of 5

Posted by on Jan 8, 2021

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Comment from Hotel Management

Jan 9, 2021 by Executive Office

Dear Mr. Abd Al Aziz , please let us thank you for posting your valuable review score on Expedia based on your recent stay at Le Passage Cairo Hotel & Casino. we took note of the score given as we consider our guests evaluation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Executive Office Le Passage Cairo Hotel & Casino

5 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Ahmed El-Ghalban

Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

4 out of 5
الممرات للغرف فيها ريحه القطيفه وسخانه وايضا الغرف فيها ريحة القطايف معفنه انا زلت الفندق عددت مرات خلال سنتين ولكن اخر مره وجدت الممرات والغرف فيها ريحه

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 23, 2019 by Ahmed El-Ghalban

Dear our valued-Guest, please let us thank you for posting your valuable review on Expedia based on your recent stay at Le Passage Cairo. we took note of your sent comments as we consider our guests comments and observation as a valuable source for us to review our performance and strive to achieve excellent standards of product and service to our valued-guests, Looking forward to welcoming you again soon at our hotel. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

5 out of 5
Fantastic service! Personal escort to our room. Complimentary fruit. Very kind and helpful staff. Fantastic breakfast and room. Everything was clean and lovely.

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 21, 2019 by Ahmed Alghalban

Dear our beloved guest , Please let us thank you for posting your precious comment via Expedia website followed by high score and positive comment. We are delighted to know that you've enjoyed your overall stay with us and we wish you keep Le Passage Cairo Hotel & Casino in your good memory ever. Looking forward to welcome you back again soon at our property. With best regards, Ahmed Al Ghalban E-Commerce Manager Le Passage Cairo Hotel & Casino

4 out of 5

not 5* hotel rooms, but not bad

My husband and I had to overnight in this hotel due to flight being cancelled. Late check in by very unfriendly check in person - Entrance to hotel, lobby, restuarant and swimminpool area was very nice - looked 5* to us and we were very impressed. But when we got to the room - maybe 3* compared to what we are use to in South Africa. Carpets was dirty and room very basic. We stayed on the 3rd floor, and it seemed like 4th floor had nicer rooms - possibly more expensive rooms. The food for breakfast and lunch was great and the staff there is very friendly. Later I dealt with other people at reception who was all very friendly, but when Ahmed came back on shift he was just as unhelpfull and unfriendly. So would have to say he is the worst thing about the hotel. The hotel have a shuttle service to the airport, but you can walk accross the road and cacth the airport's free shuttle also to the terminal you need. Also, accross the road is a supermarket where we got the cheapest drinks and food in all of Cairo.

Posted by on Aug 20, 2009

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Comment from Hotel Management

Jul 5, 2017 by Shaimaa Mansour Assistant E-Commerce Manager

Dear Valued Guest, Warm Greeting from Le Passage Cairo Hotel & Casino Please let me thank you for posting your precious review about Le Passage Cairo Hotel & Casino on Expedia We are delighted of your stay in our hotel following it by excellent rating and nice words favor our services & facilities. We are interested to express our happiness that we succeeded getting your satisfaction that have increased our positive spirit and motivated the whole team to continue offering dedicated service to our valued-guests. Last but not least, we do hope to see you again soon in our hotel. Many thanks & Best regards,

About the Le Passage Cairo Hotel & Casino

Location Cairo Intl. Airport Road, Heliopolis, Cairo, Cairo Governorate 11361

Renovations + Closures

The property will be renovating from December 13 2022 to December 12 2024 (completion date subject to change). The following areas are affected:

  • Casino

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Le Passage Cairo Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. A casino, a children's pool, and a nightclub are also featured at the luxury Le Passage Cairo Hotel & Casino. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Cairo hotel.

  • 194 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Le Passage Cairo Hotel & Casino offers 194 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets. 35-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Egyptian cotton linens
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 4:30 AM to 10:30 AM.

Orangerie Restaurant - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Azure Fine Dining Restaur - Overlooking the garden, this restaurant serves lunch and dinner. A children's menu is available.

Mei Shi Restaurant - This restaurant serves dinner only. A children's menu is available.

Il Giardino Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Afandena Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Fitness classes on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in “Egyptians only” room categories must present proof of Egyptian residency at check-in to receive the published rate. The hotel reserves the right to amend the rate if valid ID is not provided.

Le Passage Cairo Hotel & Casino offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 5.5 for children
  • Uncovered self parking fee: USD 8 per night (in/out privileges)
  • Uncovered valet parking fee: USD 8 per night (in/out privileges)
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Passage Cairo Casino
  • Passage Cairo Hotel & Casino
  • Passage Hotel
  • Iberotel Cairo Hotel
  • Le Passage Heliopolis Hotel Cairo
  • Passage Cairo Hotel Casino
  • Passage Hotel Casino
  • Passage Casino
  • Le Passage Cairo Hotel Casino
  • Le Passage Cairo Cairo
  • Le Passage Cairo Hotel & Casino Hotel
  • Le Passage Cairo Hotel & Casino Cairo
  • Le Passage Cairo Hotel & Casino Hotel Cairo

You should know

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.