This 7 night stay was for our "babymoon". We were excited to stay in a beautiful resort, a stunning pool and the facilities.
Unfortunately we did not have a pleasant stay.
The resort was stunning, no wifi, but boasts 3 pools (1 too cold to actually swim in by the lagoon, which noone swam in) and the other 2 looked amazing, but was sadly taken over by dozens of kids diving, throwing balls, eating in the pool, doing bombs in the pool with little supervision from parents and no staff members telling them, there are signs everywhere to say not to do it! It was not the most amazing and peaceful experience by the pool, even though it looks stunning, it is hectic and full of screaming and crying children.
We decided to order room service, and again, we were told we could not, and would need to head to the restaurant and pick up the food and pay direct, this is not room service, this is takeaway food as we could not have an account, same with ordering drinks by the pool, we had to wade in the pool with cash! Not exactly the most convenient.
When we arrived, the toilet was broken and took 24 hours to fix, and had no TV remote for the whole stay, meaning we had to get up constantly to change channel and volume to not annoy neighbours. Speaking of neighbours, walls are paper thin and you can hear EVERYTHING going on next door, below, above... Very noisy. The balcony was lovely, except for all the noise of people chatting and children crying.
Great resort for kids!
