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Jack & Newell Holiday Apartments

Property class: 4.5
4.5-star luxury aparthotel near Cairns Esplanade

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Photo gallery for Jack & Newell Holiday Apartments

A swimming pool with clear water, surrounded by high-rise buildings and palm trees.
A living room with a sofa, a coffee table, and a TV. There is a balcony with a view of the ocean.
A modern high-rise building with multiple balconies and a prominent blue vertical feature.
A wicker sofa and table with a bottle of champagne, a bowl of fruit, and two glasses on a balcony overlooking a marina and mountains.
A hotel room with a large bed, a ceiling fan, a view of a mountain and lake, and a balcony with a chair.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Explore the area

View in a map
27-29 Wharf Street, Cairns, QLD, 4870
  • Place, Cairns Convention Centre
    ‪3 min walk‬
  • Place, Reef Hotel Casino
    ‪5 min walk‬
  • Place, Cairns Marlin Marina
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for 3 Bedroom Standard Apartment

A balcony with a dining table and chairs, a ceiling fan, and a view of a road and mountains.

3 Bedroom Standard Apartment

  • 1776 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

View all photos for 2 Bedroom Water View Apartment

A table with a teapot and cup, overlooking a marina with boats and a mountain view.

2 Bedroom Water View Apartment

  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for 3 Bedroom Water View Apartment

A balcony with a table and chairs, overlooking a lake with boats and mountains.

3 Bedroom Water View Apartment

  • 1722 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Panoramic Apartment, 3 Bedrooms, Ocean View

A balcony with a wooden table and wicker chairs, overlooking a lake and mountains.

Panoramic Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, 3 Bedrooms, Partial Sea View

A modern living room with a sofa, coffee table, TV, and dining area with chairs and a table.

Deluxe Apartment, 3 Bedrooms, Partial Sea View

  • Partial sea view
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Premium Apartment, 3 Bedrooms, Ocean View

A dining table set for four with a view of a lake and mountains in the background.

Premium Apartment, 3 Bedrooms, Ocean View

  • Ocean view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Partial Water View Apartment

Interior

Three Bedroom Partial Water View Apartment

  • Sleeps 7
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Three Bedroom Premium Water View Apartment

Living area | 70-cm flat-screen TV with digital channels, TV

Three Bedroom Premium Water View Apartment

  • Sleeps 7
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Three Bedroom Panoramic Water View Apartment

Laptop workspace, iron/ironing board, rollaway beds (surcharge)

Three Bedroom Panoramic Water View Apartment

  • Sleeps 7
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District aparthotel, you'll find Cairns Esplanade and Reef Fleet Terminal. Reef Hotel Casino and Cairns Convention Centre are also within half a mile (1 km).
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Convention Centre - 3 min walk - 0.2 miles
  • Reef Hotel Casino - 5 min walk - 0.3 miles
  • Cairns Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Marlin Marina - 10 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.5 miles

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬6 min walk
  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Bar 36 - ‬4 min walk
  • ‪Cafe Sunrise - ‬3 min walk

About this property

Jack & Newell Holiday Apartments

4.5-star luxury aparthotel near Cairns Esplanade
As a guest of Jack & Newell Holiday Apartments, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The luxury Jack & Newell Holiday Apartments also features tour/ticket assistance and an elevator. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cairns aparthotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • Built in 2004
  • Poolside lounge chairs
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Jack & Newell Holiday Apartments offers 16 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. 70-cm flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 80 per day

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 70-cm flat-screen TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station
  • Near the airport
  • Near the boardwalk/promenade
  • On the waterfront

Things to do

  • Boat tours nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 16 units
  • Built in 2004
  • Individual decor

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Cribs (infant beds) are available for AUD 25.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Rollaway bed fee: AUD 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jack & Newell Cairns Luxury Apartments
Jack & Newell Luxury Apartments
Jack Newell Apartments
Jack Newell Cairns Luxury
Jack Newell Luxury
Jack Newell Luxury Apartments Cairns
Jack & Newell Apartments
Jack Newell Holiday Apartments
Jack & Newell Holiday Apartments Cairns
Jack & Newell Holiday Apartments Aparthotel
Jack & Newell Holiday Apartments Aparthotel Cairns

Frequently asked questions

How close is Jack & Newell Holiday Apartments to the airport?

Jack & Newell Holiday Apartments is 4.8 mi (8-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Jack & Newell Holiday Apartments have an airport shuttle?

Airport shuttle services are not available at Jack & Newell Holiday Apartments.

How close is Jack & Newell Holiday Apartments to the beach?

This aparthotel is 8.2 mi (17-min drive) from Holloways Beach and 10.9 mi (19-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Jack & Newell Holiday Apartments offer free breakfast?

Jack & Newell Holiday Apartments does not offer free breakfast.

Is there a casino at Jack & Newell Holiday Apartments?

No, there is no casino at this aparthotel, but Reef Hotel Casino (3-min walk) and Cazalys Cairns (6-min drive) are nearby.

What time is check-in at Jack & Newell Holiday Apartments?

Check-in start time: 2 PM; Check-in end time: 5 PM.

Is there free parking at Jack & Newell Holiday Apartments?

This aparthotel offers free self parking.

Does Jack & Newell Holiday Apartments have a pool?

Jack & Newell Holiday Apartments features an outdoor pool.

Does Jack & Newell Holiday Apartments have a spa?

There are no spa services available at this aparthotel.

How close is Jack & Newell Holiday Apartments to downtown Cairns?

Jack & Newell Holiday Apartments is 0.3 mi away from Tropical North Waterfront.

Jack & Newell Holiday Apartments Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 223 out of 299 reviews
Rating 8 - Good. 65 out of 299 reviews
Rating 6 - Okay. 9 out of 299 reviews
Rating 4 - Poor. 1 out of 299 reviews
Rating 2 - Terrible. 1 out of 299 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ray

Liked: Cleanliness, property conditions & facilities, communication
Enjoyed our stay
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Cassy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room, fantastic view, central to Cairns CBD/esplanade Friendly, accommodating staff and management
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place everything was first class, absolutely loved staying there.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Lucy

Liked: Amenities
Beautifully clean Friendly lady at the front desk View - amazing Bed's- comfortable Lots and lots of room Pool - beautiful Loved every minute if our stay at Jack and Newell
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were lovely. Apartment was clean spacious & had everything we needed.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Elliot

Liked: Cleanliness, communication
Great location, average condition, met our needs well.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

matt

Liked: Cleanliness, amenities, property conditions & facilities, communication
A wonderful stay in a lovely place. Large spacious apartment & very friendly & helpful staff.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Yoko

Liked: Cleanliness, amenities, property conditions & facilities, communication
This accommodation was really nice and comfortable! The view was also great!
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Chihiro

Liked: Cleanliness, property conditions & facilities, communication
Spacious room!
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Andrew Nicholas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff very quiet very good pool
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Hye

Liked: Cleanliness, property conditions & facilities, communication
Great place for family. Clean, well accomodated and good communication
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a amazing stay here, the view we had was outstanding to say the least. In a good area and near everything you could need for your stay. We will definitely come back and stay in the property again when we are back in Cairns again.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and spacious apartment. Staff were welcoming and friendly
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was lovely exactly as displayed in pictures right across the road from wharf.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Katharina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious Appartement. Close to restaurants and fleet reef. Would book again.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location was ideal. The staff were very helpful and friendly. In general the property was clean and well equipped.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

George

Well Managed
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Zurab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great: rooms, beds, bathrooms, and so on. I liked everything.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was situated in a fantastic location with great views. It was slightly off the main drag and thus a little quieter without being any real distance away. It was a well appointed apartment with all you could want, with comfortable beds
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Sheryll

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property manager was great. Full of local knowledge. Friendly and helpful.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Charles Johannes

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property,while dated, was clean and functioned. The managers were supurb and looked after us very well. The idea place for a break
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Long Sheng

Liked: Cleanliness, property conditions & facilities, communication
Very clean amd comfortable. 5 of us in a 3 bedroom apartment.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Margrethe

Liked: Cleanliness, amenities, property conditions & facilities, communication
We got the 3bdrm, 3ba unit. Location was so convenient to walk everywhere we needed to go like: close to the daily night market, the pick up location of both Kuranda rail tour and Great Barrier Reef tours, Esplanade lagoon, great food (all under 10mins). So we didn’t need a car. Apt was clean and over all looked newer esp kitchen appliances, dishes and cooking utensils.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Sacho

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a truly wonderful stay at this hotel in Cairns and couldn’t be happier with our experience. The location is absolutely perfect—right in the heart of Cairns, yet still peaceful and quiet. Everything you need is within easy walking distance: the beach, restaurants, cafés, and shops are all just about 200 metres away, which made getting around effortless, especially as a family. The hotel itself was exceptionally clean and very well maintained. From the rooms to the common areas, everything felt fresh, comfortable, and thoughtfully cared for. We also felt very safe throughout our stay, which is incredibly important when travelling with family. What really sets this place apart, though, is the people. It’s family owned, and you can genuinely feel it in the way the owners and staff treat their guests. The hospitality was sincere, warm, and welcoming—not forced or scripted. They went out of their way to make us feel at home, always happy to help, give local tips, or simply have a friendly chat. It was a fantastic family stay, and we created great memories here. If you’re looking for a clean, safe, centrally located hotel with heart and outstanding hospitality, this place is a gem. We would absolutely stay here again and highly recommend it to anyone visiting Cairns.
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property in terrific spot , some maintenance issues (replacement oven water leaks in shower, limited hot water in kitchen) needing to be addressed if demanding/expecting top dollar

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