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Crystalbrook Riley

5.0 star property
5-star luxury hotel near Cairns Esplanade

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Photo gallery for Crystalbrook Riley

Enjoy a refreshing drink at our bar, where expert bartenders craft cocktails amidst a sleek, high-ceilinged space with a view.
Relax in this serene space with a large bed, desk, and seating area, offering a balcony with a view of the sea and distant mountains.
Enjoy breathtaking views of the water and distant mountains from this room's large window.
Relax on the balcony with a serene view of the calm body of water and distant landforms.
Experience the hotel's unique blend of modern architecture and lush greenery in our circular lobby, featuring a mosaic tile border and comfortable seating area.

Popular amenities

  • Bar

Explore the area

Map
131-141 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Reef Fleet Terminal
    ‪13 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)
  • 689 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(30 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 743 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.6 out of 10
Exceptional
(17 reviews)
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 689 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

9.2 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

9.4 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Urban Suite

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room - Urban View

View from room

Family Room - Urban View

  • 689 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Cairns

Oceanside stay.Within a 15-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. Muddy's Playground and St Monica's Cathedral are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Cairns Night Markets - 8 min walk - 0.5 miles
  • Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Reef Fleet Terminal - 13 min walk - 0.7 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

5-star luxury hotel near Cairns Esplanade
Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Crystalbrook Riley offers 311 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Spanish

Similar properties

Enjoy dining and socializing in this spacious area with a long bench and comfortable chairs.

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4.6 out of 5, Wonderful, 913 reviews
$200 nightly
The price is $220
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Total includes taxes and fees
Crystalbrook Flynn

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

How close is Crystalbrook Riley to the airport?

Crystalbrook Riley is 3.7 mi (10-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Riley?

As of Jul 23, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Aug 3, 2025 start from $215.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Riley have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Riley.

How close is Crystalbrook Riley to the beach?

This hotel is 7.4 mi (15-min drive) from Holloways Beach and 11 mi (18-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Crystalbrook Riley offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Riley, but full breakfast is offered for a fee of AUD 42 for adults and AUD 21 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Crystalbrook Riley?

No, there is no casino at this hotel, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Crystalbrook Riley?

Free parking is not available at this hotel. Self parking is available for AUD 15.00 per day.

Does Crystalbrook Riley have a pool?

Crystalbrook Riley features an outdoor pool. Guests can enjoy pool access from 7 AM to 9 PM.

Does Crystalbrook Riley have a restaurant?

Crystalbrook Riley is home to Paper Crane, which features Asian cuisine, ocean views, and a poolside location.

Does Crystalbrook Riley have a spa?

This hotel has a spa, which features body treatments, massages, and facials.

How close is Crystalbrook Riley to downtown Cairns?

Crystalbrook Riley is 0.4 mi away from Cairns.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 11 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check your bank statement closely after staying here. They charged me twice for parking, for a breakfast I didn’t eat, and the damage deposit. Still waiting for these charges to be resolved after a few weeks Really nice hotel, great pool, room was clean etc. but the issues with charges really turned me off. Also the iPad in the room is how you order room service but our was missing the case to charge it on the dock so had to get someone to bring a charge cord and then when we did order room service it didn’t go through anyways. We were offered a free breakfast so that was good compensation but then they ended up charging us for the breakfast the next day which we didn’t even attended because I was at a skydiving event. So the hotel was really nice place to stay but I think they have some issues with management or some areas
Stayed 3 nights in Apr 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort pool with good breakfast options
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Rhiannon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very damp smell throughout hallway and rooms. Long hair found in shower. Room overlooked pool and it’s quite loud during the day
Stayed 1 night in Apr 2025

8/10 Good

Jovita

Liked: Staff & service, property conditions & facilities, room comfort

Good location in Cairns

Nice hotel and in a good location. Bed was comfortable, and nice amenities in the room. We did however have to move the room due to ants in the first room and a spider in the second room. It’s Cairns, it’s hot, it’s humid, some of this is probably unavoidable, but when you have to move twice it’s not great. Staff were very accommodating and helpful though, thank you for that!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and it won’t be our last. Great staff, location is close to a variety of dining options and the free bike hire is fantastic. The pool is awesome too, with plenty of lounge chairs for all.
Stayed 5 nights in Apr 2025

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Apr 2025

6/10 Okay

Steven

Liked: Property conditions & facilities
We didn’t much care for our experience here. The room smelled of mold and it took some convincing to get a new room. The new room was alright once we got settled. Housekeeping was poor overall. The linens had an obvious stain on them that wasn’t removed, the tissue box remained empty until we called for more, pillows were left on the floor after the bed was made. The gym was also very bare bones and not ideal. The property was ok overall, but I wouldn’t stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicola, Rolleston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front of house staff were lovely as were the staff on the restaurant Great location stunning outlook resort view
Stayed 2 nights in Apr 2025

10/10 Excellent

Bogoja

Liked: Cleanliness, staff & service, property conditions & facilities
The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
Stayed 7 nights in Apr 2025

10/10 Excellent

Kathi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at crystal book Riley Cairns, was very relaxining. The property was immaculate, the staff were all very friendly and helpful, l would like to mention in particular Maximilian & Mathew. They were always greeted us with a smile, made us feel very welcome. Buffet breakfast was good, Vocca had a great atmosphere with the DJ and the view was great. We had pool and beach views. The only thing was the big pool was having the decking replaced whilst we were there. The spa pool is massive. Thank you to all the staff, highly recommend.
Stayed 7 nights in Apr 2025

10/10 Excellent

WON SUK

Stayed 4 nights in Apr 2025

6/10 Okay

Taline

Liked: Room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jackson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Our room was quite dirty, alot of mould build up, room was musky and dust was built up in areas if it wasnt for the room tye property is nice but i would not use there accommodation or recommend a room to anyone.
Stayed 1 night in Apr 2025

10/10 Excellent

Priyanka

Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel. Easy walking into Cairns. The restaurant and bar was a little over priced.
Stayed 5 nights in Mar 2025

6/10 Okay

Sue

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don’t stay there unless you want to be ripped off

Waited 45mins for my meal and it was wrong . Then they charged me 18% without asking me . Will never stay there again . I am away on business a lot as you can see on my free nights .
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very close to water. Good pools and easy public transportation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Randall, Woodbine

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Lovely room, lovely pool, lovely staff. In a great area. Can highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald Ernest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel,conveniently located within distance to so many ammenities,shops,wharfs etc. Staff was very good,breakfast was very good.
Stayed 6 nights in Mar 2025