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Crystalbrook Riley

5.0 star property
5-star luxury hotel near Cairns Esplanade

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Photo gallery for Crystalbrook Riley

Balcony
Family Room, Sea View | View from room
Outdoor pool, open 7 AM to 9 PM, cabanas (surcharge), sun loungers
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
131-141 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns Marlin Marina
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

  • 689 sq ft
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Resort Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 743 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

View from room

Resort King

  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

  • 689 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

Balcony

Sea King

  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

  • 689 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

  • Sea view
  • Sleeps 2
  • 1 King Bed

Sea Suite

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Cairns

Oceanside stay.Within a 15-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. Muddy's Playground and St Monica's Cathedral are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Esplanade Lagoon - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 11 min walk - 0.6 miles
  • Cairns Marlin Marina - 11 min walk - 0.6 miles
  • Reef Fleet Terminal - 13 min walk - 0.7 miles

Getting around

  • Cairns Station - 19 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

5-star luxury hotel near Cairns Esplanade
Crystalbrook Riley offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 6 meeting rooms available. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Crystalbrook Riley. For a fee, parking is available.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 2018
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Crystalbrook Riley offers 311 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Japanese, Spanish

Similar properties

Exterior

Crystalbrook Flynn

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 869 reviews
$141 nightly
The price is $155
Jun 29 - Jun 30
Total includes taxes and fees
Crystalbrook Flynn

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

How close is Crystalbrook Riley to the airport?

Crystalbrook Riley is 3.7 mi (10-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Crystalbrook Riley?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Crystalbrook Riley on Jun 30, 2025 start from $183.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crystalbrook Riley have an airport shuttle?

Airport shuttle services are not available at Crystalbrook Riley.

How close is Crystalbrook Riley to the beach?

This hotel is 14 mi (27-min drive) from Palm Cove Beach and 7.4 mi (15-min drive) from Holloways Beach. Don't forget your sunscreen!

Does Crystalbrook Riley offer free breakfast?

Free breakfast isn’t provided at Crystalbrook Riley, but full breakfast is offered for a fee of AUD 42 for adults and AUD 21 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Crystalbrook Riley?

No, there is no casino at this hotel, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Crystalbrook Riley?

Free parking is not available at this hotel. Self parking is available for AUD 15.00 per day.

Does Crystalbrook Riley have a pool?

Crystalbrook Riley features an outdoor pool. Guests can enjoy pool access from 7 AM to 9 PM.

Does Crystalbrook Riley have a restaurant?

Crystalbrook Riley is home to Paper Crane, which features Asian cuisine, ocean views, and a poolside location.

Does Crystalbrook Riley have a spa?

This hotel has a spa, which features mani/pedis, facials, and body treatments.

How close is Crystalbrook Riley to downtown Cairns?

Crystalbrook Riley is 0.4 mi away from Cairns.

Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1004 reviews
Rating 8 - Good. 196 out of 1004 reviews
Rating 6 - Okay. 58 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

davood

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Mar 2025

8/10 Good

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area and the room was very modern, clean and comfortable. The breakfast was also a highlight.
Stayed 3 nights in Mar 2025

6/10 Okay

Gary

Traveled with family
Liked: Amenities, property conditions & facilities
Mixed bag. On the plus side the view from Rocco's is memorable and they pool/s warm and large however the pools also were an unnecessary maze to navigate between. The Calypso staff, indeed most staff, were helpful. Our room had some carpet stains and didn't have any proper mugs for coffee or tea just tiny demi-tasse. I know that breakfast buffet is self service but they didn't have either cups or silverware and had a lacked a positive attitude and said they were too busy to provide those basics. Decent beautiful place but pretty average for a 5 star property with premium prices
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and convenient
Stayed 4 nights in Mar 2025

10/10 Excellent

dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Cassidy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super nice! We loved the swimming pool. It was an easy walk to town!
Stayed 4 nights in Mar 2025

8/10 Good

Shubham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and cooperative, the stay was amazing with beautiful view and spacious rooms. Only one concern room temperature doesn’t go below 21 degrees due to the HVAC system designed which is good for sustainability but can be bit annoying due to humid outside temperatures. Otherwise everything was exceptional 💯
Stayed 3 nights in Mar 2025

10/10 Excellent

Mayada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool area
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing - 5 star all round!

Perfect stay. Super friendly staff, amazing room with an amazing view of the sea. Lovely and relaxing pool area, great location (near all restaurants), parking on site was easy and good value. Breakfast excellent. We were allowed late check (midday) which was great and could even use a spare room at 2pm to shower and get ready for our evening flight back home. We have stayed in a lot of places and this is as good as it gets in terms of luxury and service.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional went above and beyond to accommodate, loved the pool and outdoor area
Stayed 7 nights in Feb 2025

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaview rooms at the Riley - there is no comparison !!! Just do it !!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Pool was fantastic and good service
Stayed 1 night in Feb 2025

6/10 Okay

Peggy Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Nice location Not very nice service

Team are fine but do not have solution for anything. Paper plane staff said the bread pudding would be refilled but end up never did. Not all the restaurants open daily. Very disappointed for staying 3 nights and did not get to see go up to the Rocco bar because it closed most days. Waited all day to check-in, after 2pm, and the room keypad lock is broken even after fixed, can open the door without the key. Very unsafe. Eventhough it’s the most decent looking hotel in the area, won’t plan to return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and restaurant areas. Spacious room with lovely view. Staff were all very friendly. Really nice stay.
Stayed 2 nights in Feb 2025

6/10 Okay

chi ming john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , closer to sea side and have pool
Stayed 5 nights in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Sally Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

steven

Very well situated. Helpful personable staff the room needed a little more storage space and bathroom more hooks to hang wet towels (this is being picky)
Stayed 4 nights in Jan 2025

10/10 Excellent

Giovanni

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice room close to everything
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Gorgeous room (panorama sea view in the Tower), excellent pool, great bars, great location. Breakfast was solid without being exceptional. We’ll be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

raida

Stayed 6 nights in Nov 2024

6/10 Okay

Zoe Annette

Liked: Cleanliness
Disliked: Property conditions & facilities
We loved the location but the pool cleanliness was very poor pool full of sand and insects not cleaned enough. Housekeeping understaffed and had to be reminded to clean room.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Cairns

Great hotel, lovely pool area and great restaurants and bars to enjoy the view over the sea. In a quiet area, good parking and easy 10min walk to restaurants and the marina.
Stayed 6 nights in Jan 2025