Cairns City Sheridan

3.0 star property
3-star hotel near Cairns Esplanade

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Photo gallery for Cairns City Sheridan

Twin Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Property entrance
Balcony view
2 outdoor pools, sun loungers

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Reef Fleet Terminal
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

Superior Apartment, 2 Bedrooms

  • 603 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Budget Apartment

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Standard Apartment, 1 Bedroom

  • 602 sq ft
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

Family Room, Balcony

  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Room, 1 Queen Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Balcony

  • 301 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Suite, 1 Queen Bed, Jetted Tub

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite with Spa Bath

  • Sleeps 2

Family Room with Balcony

  • Sleeps 4

Twin Room with Balcony

  • Sleeps 3

Two Bedroom Apartment

  • Sleeps 6

Queen Room with Balcony

  • Sleeps 2

One Bedroom Budget Apartment

  • Sleeps 4

One Bedroom Large Apartment

  • Sleeps 6

About the neighborhood

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. Cairns Private Hospital and Cairns Performing Arts Centre are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 9 min walk - 0.5 miles
  • Esplanade Lagoon - 14 min walk - 0.8 miles
  • Cairns Marlin Marina - 18 min walk - 1.0 mile
  • Reef Fleet Terminal - 19 min walk - 1.0 mile

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee's at Aquarium - ‬11 min walk
  • ‪Sushi Train - ‬8 min walk

About this property

Cairns City Sheridan

3-star hotel near Cairns Esplanade
Cairns City Sheridan offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. WiFi is free in public spaces. Cairns City Sheridan also features a terrace, laundry facilities, and express check-in. Self parking is free.

This 3-star Cairns hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1990
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
Cairns City Sheridan offers 31 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

How close is Cairns City Sheridan to the airport?

Cairns City Sheridan is 3.6 mi (6-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

Does Cairns City Sheridan have an airport shuttle?

Airport shuttle services are not available at Cairns City Sheridan.

How close is Cairns City Sheridan to the beach?

This hotel is 6.9 mi (11-min drive) from Holloways Beach and 10.4 mi (17-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Cairns City Sheridan offer free breakfast?

Cairns City Sheridan does not offer free breakfast.

Is there a casino at Cairns City Sheridan?

No, there is no casino at this hotel, but Reef Hotel Casino (2-min drive) and Cazalys Cairns (4-min drive) are nearby.

What time is check-in at Cairns City Sheridan?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Cairns City Sheridan?

This hotel offers free self parking.

Does Cairns City Sheridan have a pool?

Cairns City Sheridan features 2 outdoor pools.

Does Cairns City Sheridan have a spa?

There are no spa services available at this hotel.

How close is Cairns City Sheridan to downtown Cairns?

Cairns City Sheridan is 0.6 mi away from Cairns.

Cairns City Sheridan Reviews

Reviews

6.0
Rating 10 - Excellent. 99 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 297 out of 1002 reviews
Rating 4 - Poor. 184 out of 1002 reviews
Rating 2 - Terrible. 149 out of 1002 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Older than it looks on internet
Stayed 5 nights in May 2025

6/10 Okay

Lorraine

Liked: Staff & service
Room was very clean. No spoons for tea and coffee. Bags of smelly rubbish in stair well.
Stayed 1 night in May 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ,friendly staff,clean rooms,close to town and waterfront
Stayed 1 night in May 2025

2/10 Terrible

Haylee

Stayed 1 night in May 2025

8/10 Good

Colin, Masterton

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget accommodation. TV didn't work
Stayed 1 night in May 2025

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, run down, dirty linen, cockroaches, no light in bathroom, no blankets, noisy, mouldy ceiling, lumpy old pillows
Stayed 1 night in May 2025

4/10 Poor

Elene (Helen)

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The floor was very sticky making the shower very slippery.
Stayed 1 night in Apr 2025

6/10 Okay

Linda

Stayed 1 night in Mar 2025

2/10 Terrible

Kylie

Full of cockroaches and first room was occupied when I opened the door
Stayed 1 night in Apr 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
There was blood on the cabinetry, the ceiling was covered in heavy black mould, the bathroom was not cleaned, the mugs were dirty, kettle was broken, floor was sticky like glue. Cockoaches were present throughou, cieling fan covered in dust, the balcony was disgusting ash and cigarette butts everywhere. Aircon worked Bed was ok. Very old facility not maintined at all. Very dissapointing
Stayed 1 night in Apr 2025

4/10 Poor

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom and no tv remote. Reception lady was good but seemed to be under a lot of pressure Noisy neighbours didn't get to go to sleep at all. Checked out early in the morning. Smoke detector still had the plastic cover on it so it wouldn't have worked
Stayed 1 night in Apr 2025

6/10 Okay

Earl

Traveled with group
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's only one power point in the bedroom, across the bed. I needed one beside the bed. The bedsheets felt "itchy". They don't feel comfortable. There are no lifts. One has to walk up through a funny smelling and dirty staircase.
Stayed 1 night in Apr 2025

8/10 Good

Cameron, Eagleby

Traveled with family and small children, Traveled with family
The property reflected the price paid. Clean and tidy room and good location close to everything
Stayed 1 night in Apr 2025

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Mould in shower - floor slippery for first day - dirt on table, room not as advertised - shower tap falling off - ashit hole
Stayed 3 nights in Apr 2025

2/10 Terrible

kieran

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to room was broken, had to spend 15 mins on the phone only for the door to not lock at night
Stayed 1 night in Apr 2025

4/10 Poor

Julz

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room wasn’t clearly marked, had trouble finding our room. Walls paper thin, could hear everything next door was doing. Booked a room with balcony and was on ground floor.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenny

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mould on the walls in the bedroom and bathroom. There was mouldy food scraps under the bed. Had booked a 3 night stay, checked out after one. Still working on getting a refund for the other 2 nights. How disappointing!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matty

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
The people downstairs in front of the hotel was very noisy and was revving cars at 2am in the morning and using the road as a race track no security to prevent this to happen. Will never see me again and wont suggest anyone to stay there.!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Rolf

Disliked: Amenities, property conditions & facilities
Terrible Motel - advertised as "air-conditioned" but the air conditioner did not work. Didn't stay but Motel refused to refund payment. Wotif took my money & my contract was with them but they were less than useless in assisting me.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samuel John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leon

Disliked: Cleanliness, staff & service
room was mouldy, some guests (indigenous) were constantly loud
Stayed 2 nights in Mar 2025