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Bay Village Tropical Retreat & Apartments

3.5 star property
3.5-star hotel near Cairns Esplanade

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Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, sun loungers
View from property
Restaurant
Reception
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Base Hospital
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

View from room

Family Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 904 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 1184 sq ft
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

About the neighborhood

Cairns

Oceanside stay.With a stay at this Cairns North hotel, you'll be steps from Cairns Esplanade and Cairns Base Hospital. Cairns Esplanade Charles Street Parkland and Cairns Private Hospital are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Base Hospital - 2 min walk - 0.1 miles
  • Cairns Private Hospital - 3 min walk - 0.2 miles
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 14 min walk - 0.8 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬10 min walk
  • ‪Moku Bar + Grill - ‬11 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪Dundee's at Aquarium - ‬10 min walk

About this property

Bay Village Tropical Retreat & Apartments

3.5-star hotel near Cairns Esplanade
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the business-friendly Bay Village Tropical Retreat & Apartments. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cairns hotel.

  • 82 guestrooms or units
  • 2 levels
  • 3 buildings
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bay Village Tropical Retreat & Apartments offers 82 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Land view from property
Cairns Harbourside Hotel
Cairns North
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,030 reviews
$107 nightly
The price is $118
May 20 - May 21
Total with taxes and fees
Cairns Harbourside Hotel

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 29.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

How close is Bay Village Tropical Retreat & Apartments to the airport?

Bay Village Tropical Retreat & Apartments is 3.6 mi (6-min drive) away from the Cairns Intl. Airport (CNS) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on Apr 29, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Village Tropical Retreat & Apartments have an airport shuttle?

Airport shuttle services are not available at Bay Village Tropical Retreat & Apartments.

How close is Bay Village Tropical Retreat & Apartments to the beach?

This hotel is 6.9 mi (11-min drive) from Holloways Beach and 10.4 mi (17-min drive) from Yorkeys Knob Beach. Don't forget your sunscreen!

Does Bay Village Tropical Retreat & Apartments offer free breakfast?

Free breakfast isn’t provided at Bay Village Tropical Retreat & Apartments, but continental breakfast is offered for a fee of AUD 16 for adults and AUD 10 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Bay Village Tropical Retreat & Apartments?

No, there is no casino at this hotel, but Reef Hotel Casino (3-min drive) and Cazalys Cairns (5-min drive) are nearby.

What time is check-in at Bay Village Tropical Retreat & Apartments?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM.

Is there free parking at Bay Village Tropical Retreat & Apartments?

This hotel offers free self parking.

Does Bay Village Tropical Retreat & Apartments have a pool?

Bay Village Tropical Retreat & Apartments features an outdoor pool.

Does Bay Village Tropical Retreat & Apartments have a restaurant?

Yes, there is a restaurant on site.

Does Bay Village Tropical Retreat & Apartments have a spa?

There are no spa services available at this hotel.

How close is Bay Village Tropical Retreat & Apartments to downtown Cairns?

Bay Village Tropical Retreat & Apartments is 0.8 mi away from Cairns.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 278 out of 762 reviews
Rating 8 - Good. 329 out of 762 reviews
Rating 6 - Okay. 101 out of 762 reviews
Rating 4 - Poor. 33 out of 762 reviews
Rating 2 - Terrible. 21 out of 762 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Brandi

Stayed 1 night in Dec 2025

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed in a family room, and the bedroom was clean and comfortable. The hotel’s location is excellent, close to the public pool and the marina, which made getting around very easy. The staff were extremely friendly and accommodating. The bedroom could use a furniture refresh, and the TV was an older model rather than a smart TV. On the positive side, the room was very quiet, and we weren’t disturbed by any outside noise. The pool wasn’t particularly inviting, so we didn’t use it, and the breakfast buffet could be improved by offering a wider variety of food options. Overall, it’s a great budget hotel. If you’re looking for an affordable, clean, and well-located place to stay, this is a good choice.
Stayed 6 nights in Dec 2025

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three bedroom next to the pool and was lied to about some kind if plumbing issue and had ro be moved to a two bedroom a block back from the pool. The room stank like dust, mould and mildew upon walking in, plus the bathroom smelt like spew. Definitely not worth $390 p/n. Disappointed and pi$$ed off.
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities
Nice staff but old and dated / my door didn’t have a lock on the inside door at night - the place was clean but really old - maybe ok for groups of 2 or more but felt overpriced for a 1 night stay
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with everything we needed, including being able to buy reasonably priced drinks from reception. Rooms are very clean and serviced to a high standard. There was everything we needed in the room. Its a very cosy and compact property with a friendly atmosphere. For those who have negatively commented on this property, i cant understand why! It has everything needed for a great stay! It is about 20 mins walk to the esplanade though but this didnt bother us. Great stay, lovely place. Thank you
Stayed 5 nights in Oct 2025

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025

8/10 Good

Saimo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property was good, very spacious room. The garden was lovely and car parking inside was safe. The only downer was the blanket had someone elses hair all over it.
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

6/10 Okay

Koharu

Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Clifton Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
On arrival during check in a newRoom was adjacent and ice macine that was used late and night and early in the morning, noisey and depratly needs to be moved considering the early and late hours its used.
Stayed 2 nights in Aug 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, staff & service
Walls are very thin, not very private. Woken at all hours by neighbouring rooms snoring and talking
Stayed 3 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025

8/10 Good

Dulanga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down and in need of some basic upgrades. Very overpriced for the quality and amenities in the room.
Stayed 3 nights in Aug 2025

6/10 Okay

peter

Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025