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4.0 out of 5

"It was clean, very friendly staff, no complaints at all. Thanks for the great stay " More

By a verified traveler on Mon 29 Mar 2021

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Hotel Description

Hotel near Lake Champlain in South Burlington

Close to airport

Within a 15-minute walk of the hotel, you'll find Lake Champlain and Magic Hat Brewery. Overlook Park and UVM Health Network are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 81 guestrooms also offer free WiFi and TVs with cable channels. Microwaves, coffee/tea makers, and free local calls are also available.

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$124* Per night/room Jan 30 - Jan 31

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Smart Suites, Ascend Hotel Collection ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Smart Suites, Ascend Hotel Collection

Everyone (7) Couples (2) Family (3)
5 out of 5
It was clean, very friendly staff, no complaints at all. Thanks for the great stay

Posted by on Mar 29, 2021

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2 out of 5
I booked a king suite and was disappointed when after checking in and entering my room I saw we were given two double beds. When I returned to the front desk she apologized that she didn’t mention it and said it was because of the cleaning schedule. When I called that morning to see if I could check in early I was told they clean the rooms the day the guests arrive, so I expected if I booked a king room that was what they would clean. Room was ok otherwise. Coffee maker didn’t work but they quickly brought another to the room. Pillows were not very comfortable. We’ve stayed here before and had a great experience, so this was really disappointing.

Posted by , from VT on Aug 17, 2020

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2 out of 5

Posted by on Mar 13, 2020

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2 out of 5

Posted by on Oct 12, 2019

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4 out of 5

Posted by on Sep 16, 2019

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5 out of 5
Vary clean and comfortable room.staff was very friendly and helpful .

Posted by on Sep 5, 2019

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5 out of 5
Staff was very prompt in bringing extra sheets etc. we needed. Room was nice, clean and comfortable. I was pleasantly surprised at the great service and the nice accommodations.

Posted by on Aug 7, 2019

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4 out of 5

Posted by on Jul 22, 2019

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5 out of 5
The staff was extremely helpful, the breakfast daily was terrific and the overall facility very clean

Posted by on Jul 16, 2019

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4 out of 5

Good experience!

Pros: Location, customer service, spaciousness of the room
Cons: The extreme amount of road noise really detracted from our lake view room. Coach/sofa bed was VERY creaky/squeaky. The toilet was WAY too low!!!
Location: Lots of great restaurants nearby.
There was a problem with our initial reservation, but the staff did a GREAT job to get everything fixed prior to our arrival.

Posted by , from Central CT on May 12, 2017

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Comment from Hotel Management

Jun 29, 2017 by Elizabeth

Thank you so much for sharing your experience with us. So happy you overall found your stay comfortable and our staff accommodating. Some of our rooms are indeed roadside and thus intercept some traffic noise. These rooms present a catch-22 because they are also the rooms with the lake views/most pleasant scenery. Again, thank you for your feedback. If you choose to stay with us again, please reach out to our front desk at 802.860.9900 so we can make your visit to Burlington the most fulfilling.

About the Smart Suites, Ascend Hotel Collection

Location 1700 Shelburne Rd, South Burlington, VT 05403

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters). A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Smart Suites, Ascend Hotel Collection. Free self parking is available. This South Burlington hotel is smoke free.

  • 81 guestrooms or units
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottled water and coffee/tea makers. Accommodations are furnished with double sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers and complimentary toiletries. This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Smart Suites Hotel South Burlington
  • Smart Suites South Burlington
  • Smart Suites
  • Smart Hotel South Burlington
  • Smart Suites
  • Smart Suites, Ascend Hotel Collection Hotel
  • Smart Suites, Ascend Hotel Collection South Burlington
  • Smart Suites, Ascend Hotel Collection Hotel South Burlington

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.