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"Clean courteous well trained professional staff Need extra text to make 50 minimum " More

By a verified traveler on Sun 04 Oct 2020

Hotel Description

Hotel near University of Vermont in South Burlington

Close to airport

You'll find University of Vermont and Lake Champlain within 3 miles (5 km) of this South Burlington hotel. Church Street Marketplace and Waterfront Park are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool, an indoor pool, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 158 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$84* Per night/room Apr 19 - Apr 20

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Non Smoking, Refrigerator & Microwave (No Pets in room type;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Windjammer Inn & Conference Center ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Windjammer Inn & Conference Center

Everyone (6) Couples (1) Family (3)
2 out of 5
Property was fine. All night party between two adjacent rooms across the hall from us was never addressed by security and our dog reacted to the commotion all night log.

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 16, 2020 by Armando

Thank you for taking the time to review our property. I am sorry to hear that there was noise from other rooms that was disruptive to your dog. Please always feel free to notify our front desk at any point and we would certainly be able to look into any disturbance. Best, Armando

5 out of 5
Clean courteous well trained professional staff Need extra text to make 50 minimum

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 15, 2020 by Charlie W-Front Desk

We appreciate your feedback regarding your recent stay at our property. Our staff takes great pride in helping to provide a quality experience for our guests. Hopefully we will see you again in the future and can give you the same type of customer care. Have a wonderful end to 2020.

4 out of 5
Clean and friendly staff new style card keys were nice I would stay here again

Posted by , from Rochester on Nov 12, 2019

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Comment from Hotel Management

Nov 14, 2019 by Kelsey Cole, Front Office Supervisor

Thank you for sharing such a wonderful review about your recent stay with us. We recently upgraded our entire door lock system and are very happy to hear your positive feedback! We look forward to seeing you again in the future if your travels ever bring you back to Burlington! Warm Regards, Kelsey Cole, Front Office Supervisor

4 out of 5

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 29, 2019 by Kelsey Cole, Front Office Supervisor

Thank you for taking the time to share a review about your recent stay with us. We are pleased to hear you had a great experience with our staff and at our property. We hope you enjoyed the Burlington area and you will come back and see us again soon. Warm Regards, Kelsey Cole, Front Office Supervisor

4 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 23, 2019 by Charlie W-Front Desk Supervisor

We appreciate your feedback regarding your recent stay at our property. Have a wonderful rest of the 2019 year and hopefully we will see you again in the future.

5 out of 5

Posted by on Aug 6, 2019

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Comment from Hotel Management

Aug 10, 2019 by Kelsey Cole, Front Office Supervisor

Thank you for completing the survey regarding your recent stay at our property. We are happy to hear that you had such a positive experience with us here at the Windjammer! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! Warm Regards, Kelsey Cole, Front Office Supervisor

3 out of 5
It was convenient and staff was very nice. Room was clean but dated and had odd veru musty smell to it. Checked in late so just put up with it rather than go though hassle of changing

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 25, 2019 by Charlie W-Front Desk Supervisor

Thank you for completing our survey regarding your recent stay. On behalf of our entire team I would like to apologize for the smell you experienced in your room. It is never a hassle on our part to change rooms so please don't hesitate if it works for you to switch. We will be using this feedback to implement improvements for the future. We hope you have a wonderful rest of the summer and consider staying with us again.

2 out of 5
They need a better approach to sustainability. They have save the planet signs in the rooms, but are using plastic plates, utensils and cups throughout the facility.

Posted by on Apr 13, 2019

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Comment from Hotel Management

May 1, 2019 by Charlie Watkins-Front Desk Supervisor

Thank you for your comments regarding our sustainability efforts. We do try in many aspects to be as sustainable as possible and are always implementing new ideas to improve this part of our hotel. If you do decide to stay again you will notice we have switched to reusable plates and utensils in our new breakfast area.

4 out of 5
The hotel includes a decent restaurant - and there are not many in this area!

Posted by , from Massachusetts on Mar 28, 2019

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Comment from Hotel Management

Mar 29, 2019 by Kelsey Cole, Front Office Supervisor

Thank you for your fantastic review of our hotel and restaurant! We are so happy to hear how much you enjoyed The Windjammer restaurant and appreciate you taking the time to share this experience on Travelocity. We hope you will be back very soon.

5 out of 5

Posted by on Feb 28, 2019

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Comment from Hotel Management

Apr 1, 2019 by Kelsey Cole, Front Office Supervisor

Thank you for your fantastic review! We are so glad you enjoyed a nice stay-cation in Burlington at our hotel. We hope you be back again for your next trip to Burlington!

About the Best Western Plus Windjammer Inn & Conference Center

Location 1076 Williston Rd, South Burlington, VT 05403

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Windjammer Inn & Conference Center offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 1100 square feet (102 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Best Western Plus Windjammer Inn & Conference Center. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This South Burlington hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Burlington Intl. Airport (BTV) (2.7 km / 1.6 mi)
  • Train station: Essex Junction-Burlington Station (9.3 km / 5.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Windjammer Inn & Conference Center offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily.

Windjammer - This steakhouse specializes in American cuisine and serves lunch and dinner.

Upper Deck Pub - This sports bar specializes in American cuisine and serves lunch and dinner.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Ice skating nearby
  • Snowshoeing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per day (maximum USD 100 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Windjammer
  • Best Western Plus Windjammer Inn
  • Best Western Plus Windjammer Inn South Burlington
  • Best Western Plus Windjammer South Burlington
  • Best Western Windjammer
  • Best Western Windjammer Inn
  • Windjammer Best Western
  • Best Western South Burlington
  • Best Western Windjammer Hotel South Burlington
  • Best Western Windjammer Inn And Conference Center
  • South Burlington Best Western
  • Best Western Plus Windjammer Inn Conference Center
  • Best Western Plus Windjammer Inn & Conference Center Hotel

You should know

  • Best Western Plus Windjammer Inn & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.