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Relais & Chateaux Hotel Heritage

5.0 star property
5-star luxury hotel near Bruges City Theater

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Photo gallery for Relais & Chateaux Hotel Heritage

Lobby sitting area
Creator video
Lobby
Lobby lounge
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available

Explore the area

View in a map
Niklaas Desparsstraat 11, Bruges, 8000
  • Place, Bruges Christmas Market
    ‪2 min walk‬
  • Place, Bruges Market Square
    ‪2 min walk‬
  • Place, Bruges Belfry
    ‪3 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Loft, Theatre view

Junior Suite Loft, Theatre view | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Loft, Theatre view

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite loft, Belfry view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite loft, Belfry view

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

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Interior

Novotel Brugge Centrum

Historical Center Bruges
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.7 out of 5, Exceptional, 260 reviews
$143 nightly
The price is $160
Nov 18 - Nov 19
Total with taxes and fees
Novotel Brugge Centrum

About the neighborhood

Bruges

Heart of Bruges.With a stay at this Historical Center Bruges hotel, you'll be steps from Bruges City Theater and Friet Museum. Historium and Provinciaal Hof are also within half a mile (1 km).

What's nearby

  • Bruges Christmas Market - 2 min walk - 0.1 miles
  • Bruges Market Square - 2 min walk - 0.1 miles
  • Bruges Belfry - 3 min walk - 0.2 miles
  • Burg - 4 min walk - 0.3 miles
  • Bruges City Hall - 4 min walk - 0.3 miles

Getting around

  • Bruges Station - 20 min walk
  • Brussels Airport (BRU) - 82 min drive

Restaurants

  • ‪Grand Cafe Du Théâtre - ‬2 min walk
  • ‪Café Pick - ‬2 min walk
  • ‪Het Hof Van Rembrandt - ‬2 min walk
  • ‪Bakkerij Sint-Paulus Nv - ‬1 min walk
  • ‪BLEND wijnbar en wijnwinkel - ‬1 min walk

About this property

Relais & Chateaux Hotel Heritage

5-star luxury hotel near Bruges City Theater
Relais & Chateaux Hotel Heritage offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A library, a terrace, and multilingual staff are also featured at the luxury Relais & Chateaux Hotel Heritage. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Bruges hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 1569
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Relais & Chateaux Hotel Heritage offers 27 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Similar properties

Front of property - evening/night
Dukes’ Palace – by Dukes’ Hotel Collection
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 1,002 reviews
$236 nightly
The price is $260
Nov 18 - Nov 19
Total with taxes and fees
Dukes’ Palace – by Dukes’ Hotel Collection

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 39 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: EUR 38 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Health club
  • Library
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • iPad

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 38 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Relais & Chateaux Hotel Heritage
Relais & Chateaux Hotel Heritage Bruges
Relais Chateaux Heritage
Relais Chateaux Heritage Bruges
Relais & Chateaux Heritage Bruges
Relais & Chateaux Heritage
Relais & Chateaux Heritage
Relais & Chateaux Hotel Heritage Hotel
Relais & Chateaux Hotel Heritage Bruges
Relais & Chateaux Hotel Heritage Hotel Bruges

Frequently asked questions

How close is Relais & Chateaux Hotel Heritage to the airport?

Relais & Chateaux Hotel Heritage is 23.3 mi (44-min drive) away from the Ostende (OST-Ostend-Bruges Intl.) airport, the closest popular airport to the property.

Does Relais & Chateaux Hotel Heritage have an airport shuttle?

Relais & Chateaux Hotel Heritage offers an airport shuttle 24 hours a day, on request, for a charge of EUR 150 per vehicle, one-way.

How close is Relais & Chateaux Hotel Heritage to the beach?

This hotel is 11 mi (34-min drive) from Knokke-Heist Beach.

Does Relais & Chateaux Hotel Heritage offer free breakfast?

Free breakfast isn’t provided at Relais & Chateaux Hotel Heritage, but full breakfast is offered for a fee of EUR 38 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Relais & Chateaux Hotel Heritage?

No, there is no casino at this hotel, but Casino Blankenberge (18-min drive) and Knokke Casino (22-min drive) are nearby.

What time is check-in at Relais & Chateaux Hotel Heritage?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Relais & Chateaux Hotel Heritage?

Free parking is not available at this hotel. Valet parking is available for EUR 39 per day.

Does Relais & Chateaux Hotel Heritage have a pool?

Relais & Chateaux Hotel Heritage does not have a pool.

Does Relais & Chateaux Hotel Heritage have a restaurant?

Yes, there is a restaurant on site.

Does Relais & Chateaux Hotel Heritage have a spa?

This hotel has a spa, which features hot stone massages, mani/pedis, and Ayurvedic treatments.

How close is Relais & Chateaux Hotel Heritage to downtown Bruges?

Relais & Chateaux Hotel Heritage is 0.1 mi away from Bruges.

Relais & Chateaux Hotel Heritage Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 429 out of 528 reviews
Rating 8 - Good. 80 out of 528 reviews
Rating 6 - Okay. 13 out of 528 reviews
Rating 4 - Poor. 1 out of 528 reviews
Rating 2 - Terrible. 5 out of 528 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room were lovely. The staff helpful. The location perfect.
Stayed 3 nights in Aug 2025

8/10 Good

Jamie

Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and welcome together with great breakfast. Really good central location
Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was fantastic. From the champagne buffet breakfast to all the amenities available, this hotel is top notch.
Stayed 3 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a fantastic location! The breakfast was sumptuous. The staff were very professional and gracious.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was fantastic. Only one day, but will be back again. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel filled with history. Located close to the city center and all the attractions Bruges has to offer. The breakfast was spectacular. The most delicious waffle I’ve ever had. Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

larisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , very accommodative staff, amazing breakfast .
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
The hotel is a little dated but in a great area. The staff was fantastic and breakfast superb
Stayed 1 night in Dec 2024

10/10 Excellent

Hans

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Amenities
Lovely place Strongly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
It was a pleasant stay. The employees were very nice and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel Great staff Perfect location
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, friendly front desk staff. Room was small and a bit dated. Bathroom door could not open fully as room so small. Very nice but In need of an upgrade.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A charming, well-appointed, perfectly-located boutique hotel with excellent, attentive, and knowledgeable staff. Be sure to book a dinner at the restaurant, as it is an incredible experience. Easy walk to all the major sites and shopping, and only two blocks to the bus stop for the train station makes it so easy for day trips (Ghent, for example). Large, comfortable room (separate sitting area and spacious bathroom). Why stay anywhere else in Bruges?
Stayed 5 nights in Sep 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing.

Wow. The staff, location and our room was absolutely amazing. We were fortunate to get a room on the top floor which included access to the rooftop patio overlooking the rooftops and the bell tower. We took advantage of the steam room and sauna which will be reserved for your exclusive use when you reserve it. I highly recommend this beautiful hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kumi, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

One of my favorites!

Fabulous hotel in excellent location for visiting this beautiful city. Service was excellent. Above and beyond Dinner is 5 star. Highly recommend. Can’t wait to come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Stayed 2 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel. Amazing customer service. Great location.
Stayed 3 nights in Jul 2024