2/10 Terrible
Francis
Traveled with family and small children
Jan 2, 2024
Disliked: Cleanliness, staff & service, amenities
We arrived late at night with two small children and we shocked to find the beds had not been made up and all the linen including towels were left in a heap on one of the beds.
The room was very stark with horrible industrial style box iron construction beds with very dangerous corners for small children. Due to the lack of soft furnishings the room was noisy and the noise from the corridor outside was very intrusive in the room.
Breakfast was a very unpleasant experience. The quality and variety of the food was poor. The breakfast was not only self service buffet style but was also self clear as well with the staff being very pedantic in the way you had to clear the plates and cutlery placing them in specific places in a designated area with no clear instructions but being very rude in the way they "policed" the station.
This hotel and the overall experience was the worst short stay I have ever had despite many years of travelling both for professional reasons and social reasons.
Francis
Stayed 1 night in Dec 2023