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SureStay by Best Western Medicine Hat

Property class: 2.5
Hotel perfectly located for exploring Medicine Hat

Choose dates to view prices

Photo gallery for SureStay by Best Western Medicine Hat

A hotel room with a large bathtub, two beds, a desk, and a chair.
A hotel room with a large bathtub, a flat-screen TV mounted above a fireplace, and patterned armchairs.
A dual desk setup with two chairs, a framed picture on the wall, and a window with blinds.
A breakfast bar with waffle makers, a coffee machine, and a juice dispenser.
A gym with various exercise equipment including treadmills, a stationary bike, and weight machines.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
722 Redcliff Drive SW, Medicine Hat, AB, T1A 5E3
  • Place, Panorama Lanes
    ‪6 min walk‬
  • Place, Medicine Hat Musical Theatre Playhouse
    ‪8 min walk‬
  • Place, Esplanade Arts and Heritage Centre
    ‪4 min drive‬
  • Airport, Medicine Hat, AB (YXH)
    ‪2 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a carpeted floor.

Family Suite, Multiple Beds, Non Smoking, Kitchen (Dining Table, Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

A hotel room with a large bed, a chair, a nightstand with a lamp, a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a lamp, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table;with Sofabed)

A hotel room with two beds, a large window, a framed picture on the wall, and a small table with a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a carpeted floor.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Kitchenette (Dining Table;with Sofabed)

A hotel room with a large bed, a bedside table with a lamp, and two framed pictures on the wall.

Standard Room, 2 Queen Beds, Accessible, Kitchenette (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;with Sofabed)

A hotel room with a large bed, a chair, a nightstand with a lamp, a mirror, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Kitchen (Dining Table;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Medicine Hat

City center stay.Your stay at this Medicine Hat hotel places you within a 10-minute walk of Hooplas and Panorama Lanes. Medicine Hat Musical Theatre Playhouse and Hillside Cemetery are also within half a mile (1 km).

What's nearby

  • Panorama Lanes - 6 min walk - 0.4 miles
  • Hooplas - 6 min walk - 0.4 miles
  • Medicine Hat Musical Theatre Playhouse - 8 min walk - 0.5 miles
  • Liquid Concert & Event Venue - 10 min walk - 0.5 miles
  • Esplanade Arts and Heritage Centre - 4 min drive - 1.7 miles

Getting around

  • Medicine Hat, AB (YXH) - 3 min drive

Restaurants

  • ‪Hell's Basement Brewery - ‬19 min walk
  • ‪Crossroads Liquor Store - ‬13 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Tino's Drive-in - ‬11 min walk
  • ‪Casa Amigos Cantina - ‬3 min drive

About this property

SureStay by Best Western Medicine Hat

Hotel perfectly located for exploring Medicine Hat
Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. The business-friendly SureStay by Best Western Medicine Hat also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This Medicine Hat hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay by Best Western Medicine Hat offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible bathtub
  • Elevator (36 inch wide door)
  • Grab bar in bathtub
  • Grab bar in shower
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV
  • Pay movies

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 30 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Public bath
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay
  • 3.00 percent destination fee will be charged
  • Service fee: 2 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property is also known as

Quality Inn Medicine Hat
Quality Medicine Hat
Quality Inn
Flamingo Hotel Hotel
Flamingo Hotel Medicine Hat
Flamingo Hotel Hotel Medicine Hat

Frequently asked questions

How close is SureStay by Best Western Medicine Hat to the airport?

SureStay by Best Western Medicine Hat is 1.7 mi (3-min drive) away from the Medicine Hat, AB (YXH) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Medicine Hat?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Medicine Hat on Oct 11, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Medicine Hat have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western Medicine Hat.

Does SureStay by Best Western Medicine Hat offer free breakfast?

Yes, SureStay by Best Western Medicine Hat offers free breakfast.

Is there a casino at SureStay by Best Western Medicine Hat?

No, there is no casino at this hotel, but Copper Coulee Casino (7-min drive) is nearby.

What time is check-in at SureStay by Best Western Medicine Hat?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at SureStay by Best Western Medicine Hat?

This hotel offers free self parking.

Does SureStay by Best Western Medicine Hat have a pool?

SureStay by Best Western Medicine Hat does not have a pool.

Does SureStay by Best Western Medicine Hat have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Medicine Hat to downtown Medicine Hat?

SureStay by Best Western Medicine Hat is 1.5 mi away from Medicine Hat.

SureStay by Best Western Medicine Hat Reviews

Reviews

5.8
Rating 10 - Excellent. 159 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 165 out of 1001 reviews
Rating 2 - Terrible. 255 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Sheets are clean, plenty of hot water, and great rates.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay & caring staff!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Place to just stay and go
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome, comfy bed, only issue is I didn’t get a wifi sign in and the pool is closed, however if you just need a place to stay for the week for work or whatever else this is the way to go. Good place to stay for the time being
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean rooms
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast, no pool, didn’t get the room I wanted
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to stay for the price.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Good budget value for a stopover on a road trip
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was great place to stay good people and friendly staff is freandly and helpful
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

The place is a dive
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here

Very good place to stay friendly staff and clean rooms
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a very nice place friendly staff and clean rooms cozy and comfy place
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Was very bad room and I had to request changing my room . Bathroom very dirty
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty and unclean. It also smelled like smoke cigarettes. There were not enough towels and the bed was not clean. One of the beds had no blanket and the pillows were dirty.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Indian restaurant across the street is delicious
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
It was cheap and it should have been. I requested water glasses or coffee cups and was given a cardboard soup bowl and told they didn't have and glasses or cups. No coffee either. Our outer door didn't seal, actually allowing light and breeze through. Think twice before booking here!
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but no face clothes and no extra blanket on the bed or in the room. Toilet didn’t flush properly and had to wait extra 45 minutes for room to be cleaned when arrived. Continental breakfast was terrible. Wouldn’t recommend this facility to anyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back. Its a good place to stay
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
It was a big room and the staff was very nice.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Low cost , good value
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is absolute disgrace! As soon as we pulled up we knew the pictures lied Whole place is run down and room was filthy. When we turned on the tap to sink and tub grains of dirt came out, we have pictures We went to the desk and got our damage deposit back and left We expect a refund or we will be putting a dispute in with our credit card company This place should be shut down
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Great for a stop over, room clean and comfortable, just needed a space heater for heat..
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. The staff was polite and considerate.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Nice
Stayed 1 night in Jul 2025