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"I was happy with everything except I was double charged for my room and still having issues getting a refund on the second charge " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

Hotel near Croft Mine Historical Park in Deerwood

In Deerwood

Within 6 miles (10 km) of this Deerwood hotel, you'll find Cuyuna Country State Recreation Area and Croft Mine Historical Park. Paul Bunyan Land is within 20 miles (32 km) and Mille Lacs Indian Museum is within 32 miles (40 km).

Free breakfast

This hotel features an indoor pool and a spa tub. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free continental breakfast each morning.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 38 guestrooms also offer free WiFi and LED TVs with satellite channels. Other amenities include free newspapers, free long-distance calls, and free local calls. Housekeeping is available on request.

Deluxe Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Country Inn Deerwood ratings based on 10 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Country Inn Deerwood

Everyone (4) Family (6)
3 out of 5
I was happy with everything except I was double charged for my room and still having issues getting a refund on the second charge

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Country Inn Deerwood

Thank you for your patience while we straighten out this issue. We hope to see you again soon!

2 out of 5
Our room was not completely cleaned. I had to change the sheets as there were hairs & was dirty from previous visitors.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Oct 31, 2019 by Management

We apologize that you did not receive the level of service you expected, we continue to work on bettering our business each day. Thank you for taking the time to review your experience!

3 out of 5

Posted by on Jul 5, 2019

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Comment from Hotel Management

Oct 31, 2019 by Management

We apologize that you did not receive the level of service you expected, we continue to work on bettering our business each day. Thank you for taking the time to review your experience!

2 out of 5
First night: The person in the office couldn’t get us on the internet in my iPad. My husband had major surgery that day and we were not able to tell the outcome to family members. Second night: A helpful young woman hooked us up.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Oct 31, 2019 by Management

We apologize that you did not receive the level of service you expected, we continue to work on bettering our business each day. Thank you for taking the time to review your experience!

5 out of 5
It was clean and nicely located. The breakfast was good, the orange juice needs to be fixed.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 2, 2019 by jksmith

thanks for staying

1 out of 5
There was coffee on the floor in the bathroom and moldy coffee in the coffee pot, beds not made and plaster falling off into the hot tub, and the seats of the hot tub are brown all the way around!! While in the breakfast room we noticed the floors weren’t cleaned and stuff surrounding the edges!! We even found cigarette buds in one of the dresser drawers!!

Posted by on Jun 23, 2019

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Comment from Hotel Management

Oct 31, 2019 by Management

We apologize that you did not receive the level of service you expected, we continue to work on bettering our business each day. Thank you for taking the time to review your experience!

4 out of 5
Not the newest or renewed facility but has it all.

Posted by on May 4, 2019

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Comment from Hotel Management

Oct 31, 2019 by Management

Thanks for the review!

1 out of 5
Room smelled like cigarette smoke. Bad mildew in shower stall. Bad traffic and train noises.

Posted by on Sep 19, 2018

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Comment from Hotel Management

Sep 30, 2018 by Jana

We cannot control traffic and trains. Sorry

3 out of 5

New owners

The hotel was very in need of updates especially the carpet in the rooms and bedding and curtains , wallpaper !!! The curtains were very dusty and bedding had just seen better days!! The furniture was dusty and toilet smelled . I bought my own bleach bathroom cleaner and cleaned it. Good luck to new owners ! Many possibility’s

Posted by , from minnesota on Mar 25, 2018

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Comment from Hotel Management

Apr 11, 2018 by jana

Thanks for staying with us. We appreciate your feedback!

2 out of 5

Clean, friendly staff, really dated...

The staff at the front desk were friendly. The rooms are very dated, but clean. The pool area was clean as well, but the hot tub was colder than the pool. Not really a hot tub. Breakfast was terrible, frozen eggs in little plastic wrappers that you had to microwave. Pancake machine made dollar size pancakes very very slowly. Coffee from a machine that was terrible, etc... The biggest concern was the exit door on our end of the building would not open from the inside. You could get in from outside, but not out. This is very unsafe if there was a fire. Not sure how they can stay open with an exit that’s unusable.

Posted by , from MN on Jan 22, 2018

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Comment from Hotel Management

Apr 11, 2018 by jana

Thanks for staying with us. We appreciate your feedback!

Renovations + Closures

The following facilities or services will be unavailable from June 26 2020 to December 31 2020 (dates subject to change):

  • Breakfast

Property Features

Country Inn Deerwood offers its guests an indoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Country Inn Deerwood. This Deerwood hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Brainerd, MN (BRD-Brainerd Lakes Regional) (23.2 km / 14.4 mi)

Room Amenities

Country Inn Deerwood offers 38 air-conditioned accommodations with safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Deerwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LED television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hunting nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 19.99 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQIA friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 1.50 per accommodation, per night

The resort fee includes:

  • In-room safe
  • In-room safe and safe insurance

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 19.99 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Inn Deerwood
  • Deerwood Country Inn
  • Country Deerwood
  • Country Inn Deerwood Hotel
  • Country Inn Deerwood Deerwood
  • Country Inn Deerwood Hotel Deerwood

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Country Inn Deerwood.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.