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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property
3-star beachfront hotel near Bournemouth Beach

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Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
Exterior
On the beach
Balcony
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
East Overcliff Drive, Bournemouth, England, BH1 3AN
  • Place, Bournemouth Beach
    ‪3 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪15 min walk‬
  • Airport, Southampton (SOU)
    ‪46 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Executive Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, travel crib

Superior Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bournemouth

On the beach.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth Beach and Bournemouth International Centre. Russell-Cotes Art Gallery and Museum and Bournemouth Pavillion Theatre are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 3 min walk - 0.2 miles
  • Bournemouth Pavillion Theatre - 12 min walk - 0.7 miles
  • Bournemouth Lower Gardens - 12 min walk - 0.7 miles
  • Bournemouth International Centre - 15 min walk - 0.8 miles
  • Bournemouth Pier - 15 min walk - 0.8 miles

Getting around

  • Bournemouth Station - 18 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 16 min drive

Restaurants

  • ‪Domino's Pizza - ‬10 min walk
  • ‪Caffe Dino - ‬8 min walk
  • ‪The Anvil - ‬9 min walk
  • ‪Noodle Bar - ‬8 min walk
  • ‪The Green House - ‬6 min walk

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3-star beachfront hotel near Bournemouth Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 295 square feet (27 square meters) and includes conference space. Bournemouth East Cliff Hotel, Sure Hotel Collection by BW also features a terrace, a garden, and concierge services. For a fee, parking is available. You'll have access to the indoor pool, outdoor pool, and health club at a partner property.

This 3-star Bournemouth hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • 295 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1930
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Assistive listening devices
  • Lever door handles
  • Upper floors accessible by stairs only
  • Vibrating pillow alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Frequently asked questions

How close is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW to the airport?

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is 6.3 mi (16-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have an airport shuttle?

Airport shuttle services are not available at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW.

How close is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offer free breakfast?

Free breakfast isn’t provided at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW, but English breakfast is offered for a fee of GBP 14.95 per person. It's available on weekdays from 7:30 AM to 10:00 AM and weekends from 8:00 AM to 10:30 AM.

Is there a casino at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

No, there is no casino at this hotel, but Genting Casino Bournemouth (15-min walk) is nearby.

What time is check-in at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs GBP 15.00 (subject to availability).

Is there free parking at Bournemouth East Cliff Hotel, Sure Hotel Collection by BW?

Free parking is not available at this hotel. Self parking is available for GBP 20 per day.

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a pool?

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW features outdoor pool access.

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a restaurant?

Yes, there is a restaurant on site.

Does Bournemouth East Cliff Hotel, Sure Hotel Collection by BW have a spa?

There are no spa services available at this hotel.

How close is Bournemouth East Cliff Hotel, Sure Hotel Collection by BW to downtown Bournemouth?

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is 0.7 mi away from Bournemouth.

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 259 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 177 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 82 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.Stunning view from our window looking out to the sea
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Good breakfast, Free wi fi was rubbish as it did not work on phone or i pad . Just said cannot connect to server
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold
Stayed 1 night in Sep 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Arrived late, left early so didnt experience much of the hotel. Room 1101 - a classic double nice enough with clean bed linen and towels, a large flat screen TV and decent furnishing and 6' double bed.Love making noise could be heard from one of the adjoining rooms - but sadly not from our that night (lol). No view from room. I'd give the bathroom a 7 outof 10 as it suffered from the usual british hotel standard of the odd dusty area (back of disabled rail). Overall good value for what we paid. We would return.
Stayed 1 night in Sep 2025

6/10 Okay

Rachael

Liked: Cleanliness
Disliked: Staff & service
Check in efficiency was painful, & for some time quite concerning.. with more or less zero customer service, reassurance or initiative thrown into the mix. My partner checked in a between 1-2 hours before I arrived at the hotel. By time I did, the night porter had just recently begun his shift. He struggled to find the booking details- i should add that my partner's phone was, at the time recently stolen.. therefore, nonexistent! Meaning I would need to obtain the room number from reception in order to locate our room- this did not seem overly odd, or big a deal as you do expect there to be some miscommunication between nighttime and regular staff. I was advised by the night porter he was about to give his boss (I think the duty manager on that particular day) a call to assist him. When I returned from the balcony, having smoked a few cigarettes, to allow what I thought would be adequate time to solve the issue, the said managers is now present. I didn't exactly feel a very warm welcome as I approached the desk, and actually had to ask myself "so I take it you know what's going on?" To which he responded that he did, however there was no sign whatsoever of our booking either amongst the paper records, or on their systems. This continued for further 5+ minutes -after which, he called somebody above him presumably
Stayed 1 night in Sep 2025

10/10 Excellent

Ram

Stayed 2 nights in Sep 2025

6/10 Okay

Roger

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fawlty Towers

Clean & comfortable but mechanical and audio visual faults in room, which were reported and not dealt with.
Stayed 4 nights in Sep 2025

4/10 Poor

paul

most disapointed to be told that parking would cost an extra £20 per day ( not mentioned on website, only that on site parking was available )breakfast served in next door hotel as work supposedly starting in our hotel ( no sign of this during our stay ) also on stating my displeasure at this was told I could cancell and go elswhere, not at all welcoming ! the room was not cleaned in the three days of our stay although we had put up,the do not disturb notice on the Monday morning for approx 3 hours. would not recommend this hotel !
Stayed 3 nights in Sep 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Good but room for improvement

We had a lovely rime away but the hotel is in need of some updating, the floors were incredibly creaky and noisy, not ideal for a family stay with a baby. The breakfast was good. We were unfortunately disturbed at around 1am by the alarms going off which terrified our 3 month old.
Stayed 1 night in Sep 2025

8/10 Good

K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice to look out and hear the waves at night
Stayed 3 nights in Sep 2025

10/10 Excellent

Zillul

Traveled with partner
Liked: Staff & service
We checked in quite late in the evening. Jamol at the reception was really helpful, we would definately consider staying again. Bournemouth is a beautiful place to visit.
Stayed 1 night in Sep 2025

4/10 Poor

Natoshka

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Stayed 2 nights in Sep 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, there were two receptionists who even speak Spanish, who were polite and competent. I hope the indoor pool comes back soon!
Stayed 2 nights in Aug 2025

6/10 Okay

monica

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The parking is so expensive,.i never been in hotel and pay for the parking. The window's room so old and wind come inside even if they are closed. The indoor pool is not working and when you book it's not mentioned. My expectations was high but the reality is different.
Stayed 2 nights in Sep 2025

8/10 Good

Sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 2 nights in Sep 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good. Rooms are big and have a TV 📺. The shower wasn't brilliant. Nice staff you can walk to the beach. My stay was good.
Stayed 2 nights in Aug 2025

8/10 Good

nathan

Liked: Cleanliness, staff & service, room comfort
Great location and a very good price with polite staff, hotel needs a overhall and a but of updating
Stayed 1 night in Sep 2025

6/10 Okay

Khoyrul

Disliked: Cleanliness, property conditions & facilities, room comfort
We were greeted well they changed my hotel I wanted a better view but was given a dingy room with views of a park. Felt really diss appointed
Stayed 1 night in Aug 2025

2/10 Terrible

Mayur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Slobodanka

Stayed 1 night in Aug 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
No food nor bar. Had to go to the Carlton. No entertainment either
Stayed 1 night in Sep 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely staff, great breakfast and very clean Had a blocked sink that was sorted out as I was leaving and the indoor pool was closed which was disappointing as we only booked it for the indoor pool as weather showed rain.
Stayed 2 nights in Aug 2025

8/10 Good

valerie

Liked: Cleanliness, staff & service, room comfort

mixed

very clean. over the road from the beach and so could see the sea - so peaceful. however, the pool was shut and i chose this hotel partly because it advertised a pool so this was very disappointing.
Stayed 5 nights in Aug 2025