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Best Western Plus The Connaught Hotel & Spa

4.0 star property
4-star Victorian hotel near Bournemouth International Centre

Choose dates to view prices

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Property grounds
Breakfast, dinner served; British cuisine, garden views
Reception
Exterior
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
30 West Hill Road, Bournemouth, England, BH2 5PH
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪8 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪11 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 95 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(23 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 175 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Twin Bed, Non Smoking (Lodge)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Lodge)

Standard Room, 2 Twin Beds, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking (Lodge)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Standard Room, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Suite, 1 Double Bed, Non Smoking (Lodge) | Premium bedding, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Suite, 1 King Bed, Non Smoking (Shower Only) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Suite, 1 King Bed, Balcony, Garden View | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Spa King Suite

  • Sleeps 2

King Suite with Garden View

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Double Room with Balcony

  • Sleeps 2

Twin Room with Balcony

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

King Suite with Shower

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Lounge, Roll Top Bath, Balcony, Garden View

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

About the neighborhood

Bournemouth

Bournemouth City Centre stay.Within a 15-minute walk of this Bournemouth City Centre hotel, you'll find Bournemouth International Centre and Bournemouth Beach. Bournemouth Lower Gardens and Durley Chine Beach are also within half a mile (1 km).

What's nearby

  • Bournemouth Beach - 6 min walk - 0.4 miles
  • Bournemouth International Centre - 8 min walk - 0.4 miles
  • Oceanarium - 8 min walk - 0.4 miles
  • Bournemouth Pavillion Theatre - 11 min walk - 0.6 miles
  • Bournemouth Pier - 11 min walk - 0.6 miles

Getting around

  • Christchurch Station - 11 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 21 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪the palm - ‬5 min walk
  • ‪Smokin' Aces - ‬5 min walk
  • ‪Brasserie Blanc - ‬4 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

4-star Victorian hotel near Bournemouth International Centre
Best Western Plus The Connaught Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. A hot tub, a sauna, and a terrace are also featured at the business-friendly Best Western Plus The Connaught Hotel & Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Built in 1850
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Dining venue
Best Western Plus The Connaught Hotel & Spa offers 53 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 22 to September 23:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.50 per person
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, and Barclaycard. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

How close is Best Western Plus The Connaught Hotel & Spa to the airport?

Best Western Plus The Connaught Hotel & Spa is 6.9 mi (21-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does Best Western Plus The Connaught Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Best Western Plus The Connaught Hotel & Spa.

How close is Best Western Plus The Connaught Hotel & Spa to the beach?

This hotel is a short 9-minute walk from Bournemouth Beach and 10-minute walk from Durley Chine Beach. Don't forget your sunscreen!

Does Best Western Plus The Connaught Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Best Western Plus The Connaught Hotel & Spa, but full breakfast is offered for a fee of GBP 17.50 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Plus The Connaught Hotel & Spa?

No, there is no casino at this hotel, but Genting Casino Bournemouth (13-min walk) is nearby.

What time is check-in at Best Western Plus The Connaught Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs GBP 30.00 (subject to availability).

Is there free parking at Best Western Plus The Connaught Hotel & Spa?

This hotel offers free self parking.

Does Best Western Plus The Connaught Hotel & Spa have a pool?

Best Western Plus The Connaught Hotel & Spa features an indoor pool.

Does Best Western Plus The Connaught Hotel & Spa have a restaurant?

Best Western Plus The Connaught Hotel & Spa is home to Blakes Brasserie, which features British cuisine, garden views, and al fresco dining. The dining venue(s) will be closed seasonally each year from September 22 to September 23.

Does Best Western Plus The Connaught Hotel & Spa have a spa?

This hotel has a spa, which features Swedish massages, aromatherapy, and mani/pedis.

How close is Best Western Plus The Connaught Hotel & Spa to downtown Bournemouth?

Best Western Plus The Connaught Hotel & Spa is 0.3 mi away from Bournemouth.

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 379 out of 933 reviews
Rating 8 - Good. 386 out of 933 reviews
Rating 6 - Okay. 112 out of 933 reviews
Rating 4 - Poor. 43 out of 933 reviews
Rating 2 - Terrible. 13 out of 933 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We felt that our stay exceed our expectations, all staff were friendly and nothing was too much trouble! Excellent service, definitely would return!
Stayed 1 night in Nov 2025

4/10 Poor

Malvin

Stayed 1 night in Nov 2025

8/10 Good

Kevin

Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Basic room but that’s what we paid for, nothing special
Stayed 1 night in Nov 2025

8/10 Good

Sheneera

Stayed 1 night in Nov 2025

10/10 Excellent

Lianne

Stayed 1 night in Nov 2025

8/10 Good

Sofiia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, we enjoyed our stay and would come back. I chose Best Western Hotel and Spa mainly because of the spa facilities and its proximity to the beach - really close. However, the area around was not safe especially evening time so better not to walk alone. Spa and facilities was great (the only disadvantage - no beds around the pool, only chairs). Breakfast was quite expensive (£15.00) if you pay at the reception desk however the selection was not that great - no meets or cheeses selection (only pork and no other alternatives), no fresh fruits and vegetables, coffee was bitter as well. However, for extra £5.00 you can have delicious eggs Royale. The first room we checked in was not good at all (we were for 4 nights), it was with a view on the parking on the first floor with a super small bathroom. When I mentioned upon check in I prefer room on the higher floor, receptionist Josh told us we can move tomorrow to another room, as he cannot swap rooms around at that time. Later on the day, he said there are no rooms available at all to move since the hotel is fully booked but it was my partner’s birthday and we were there for 4 nights, so we were really frustrated that such a bad room was allocated for us in the first place. Luckily, the next day, lady reception manager moved us to a much better room with a big bathroom and facing the garden. Other team members were more friendly, Candida at reception, Iris and Rob at the restaurant. Thanks to them. No fridge in the room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Emad

Stayed 2 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Johanna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was varied and fresh. The staff were excellent, Yuko on reception and Tom who looked after us with afternoon tea, where both exceptional and a credit to the hotel, both were very professional and polite. The afternoon tea was superb, and the bar lounge area was very comfortable in front of an open fire Parking felt safe, we had a Horsebox which was cater for.
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Expensive
Stayed 1 night in Sep 2025

6/10 Okay

Graham

Traveled with partner
Room on 2nd floor - Lift out of operation!
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always friendly and helpful with lovely clean rooms. Unfortunately the lift was out of service however the team did offer to support immediately if required. Well Done guys.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Property a bit tired looking. Lift not working and no tea bags in room.
Stayed 1 night in Oct 2025

6/10 Okay

Janice

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Water pressure in Jacuzzi was extremely low so it was more of a warm bath. Room was very cold as heating has not been turned on mid September, however we were offered a portable heater and the heating was turned on. Room was disappointingly small. Great Choices for breakfast and staff were very accommodating and friendly. Eat in the restaurant on Thursday evening the special was excellent we were very impressed with the service our waiter customer service was extremely good 10/10
Stayed 2 nights in Sep 2025

8/10 Good

Omotayo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gym and spa were Great staff was ok could be more welcoming but there were alright.. Restaurant was excellent food and staff. My room was near lift so lots of noise and footsteps.. Toilet was excellent.. Near all major locations 12 mins walk most
Stayed 2 nights in Sep 2025

10/10 Excellent

MICHELLE

Great location for minutes walk to the beach and shops/restaurants albeit all accessible down steep hills not a problem for us Down the bottom of west hill road at the sea front is a funicular We stayed in room 7 a standard double Small but suitable for us and equipped for out 1 night stay The pool jacuzzi sauna steam room were an added treat Will be back
Stayed 1 night in Sep 2025

10/10 Excellent

Robin

Stayed 3 nights in Sep 2025

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Leanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for a friends wedding that was also at the hotel, it was an amazing wedding. The food was pretty good too
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay rooms were a little dated
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay as usual

Second time at the Connaught and everything was excellent, clean rooms, very confortable bed and very attentive staff, the best.
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great couple of nights nd amazing staff who all need a pay rise or going above and beyond 😀
Stayed 2 nights in Aug 2025