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Hôtel du Palais de l'Isle

3.0 star property
3-star hotel near Lake Annecy

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Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Suite Empereur | In-room safe, free WiFi, bed sheets
Lake
Restaurant
Daily buffet breakfast (EUR 15 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Place, Palais de l Ile
    ‪2 min walk‬
  • Place, Annecy Castle
    ‪3 min walk‬
  • Place, Centre Commercial Courier
    ‪9 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

8.0 out of 10
Very good
(23 reviews)
  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

7.6 out of 10
Good
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Exterior

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About the neighborhood

Annecy

Annecy Old Town stay.With a stay at this Annecy Old Town hotel, you'll be steps from Prison d'Annecy and Church of St. Francis. Lake Annecy and Palais de l Ile are also within half a mile (1 km).

What's nearby

  • Palais de l Ile - 2 min walk - 0.1 miles
  • Notre-Dame-de-Liesse Church - 3 min walk - 0.2 miles
  • Annecy Castle - 3 min walk - 0.2 miles
  • Amours Bridge - 5 min walk - 0.3 miles
  • Centre Commercial Courier - 9 min walk - 0.5 miles

Getting around

  • Annecy Station - 9 min walk
  • Chambery (CMF-Chambery - Savoie) - 38 min drive

Restaurants

  • ‪Créperie Bretonne - ‬1 min walk
  • ‪Café des Arts - ‬1 min walk
  • ‪La Galejade - ‬1 min walk
  • ‪Chez Mamie Lise - ‬2 min walk
  • ‪Ô Savoyard - ‬1 min walk

About this property

Hôtel du Palais de l'Isle

3-star hotel near Lake Annecy
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hôtel du Palais de l'Isle also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Annecy hotel is smoke free.

  • 34 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Accessibility

  • Elevator (28 inch wide door)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 11 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Frequently asked questions

How close is Hôtel du Palais de l'Isle to the airport?

Hôtel du Palais de l'Isle is 31.8 mi (38-min drive) away from the Chambery (CMF-Chambery - Savoie) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel du Palais de l'Isle?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Hôtel du Palais de l'Isle on Nov 2, 2025 start from $73.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel du Palais de l'Isle have an airport shuttle?

Airport shuttle services are not available at Hôtel du Palais de l'Isle.

How close is Hôtel du Palais de l'Isle to the beach?

This hotel is a short 12-minute walk from Plage des Marquisats and 1.2 mi (4-min drive) from Albigny Beach. Don't forget your sunscreen!

Does Hôtel du Palais de l'Isle offer free breakfast?

Free breakfast isn’t provided at Hôtel du Palais de l'Isle, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 8 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Hôtel du Palais de l'Isle?

No, there is no casino at this hotel.

What time is check-in at Hôtel du Palais de l'Isle?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hôtel du Palais de l'Isle?

Free parking is not available at this hotel.

Does Hôtel du Palais de l'Isle have a pool?

Hôtel du Palais de l'Isle does not have a pool.

Does Hôtel du Palais de l'Isle have a spa?

There are no spa services available at this hotel.

How close is Hôtel du Palais de l'Isle to downtown Annecy?

Hôtel du Palais de l'Isle is 0.1 mi away from Annecy.

Reviews

Hôtel du Palais de l'Isle Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 644 reviews
Rating 8 - Good. 231 out of 644 reviews
Rating 6 - Okay. 77 out of 644 reviews
Rating 4 - Poor. 26 out of 644 reviews
Rating 2 - Terrible. 15 out of 644 reviews

Reviews

8/10 Good

Geniesheungyiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Rooms are clean and staffs are friendly
Stayed 1 night in Jul 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and services. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast area is a bit small, so would not recommend to go there during busy hours. But other than that a very nice hotel, stylish -freshly renovated rooms, comfortable beds, amazing location
Stayed 1 night in Jul 2025

8/10 Good

Lauren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, really friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Rob

Liked: Cleanliness
Disliked: Amenities
This hotels pictures over sell the property. I had a premium double room which turned out to be very small. It was hot with ineffective air con, cramped with minimal storage and no windows in the bathroom or toilet. Very central location but annecy is so small its uneccessary to be that central. The 2nd nights staff offered to move us but the other rooms were barely any different. From what i can tell the developers have put too many rooms in one building. Nice staff but cant reccommemd the hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Atul

Traveled with partner
Liked: Amenities, property conditions & facilities
This hotel is centrally located. Right in the middle of all the restaurants, shopping. It is also conveniently located for the lake and bike hire places. All within easy walking distance. The bus station is about 15minute walk. The room we were gicen (48) was small and it seemed there wasn't enough ventilation and felt a bit stuffy. So I opened the window to allow fresh air. Unfortunately the windowsill was full of pigeon droppings. This was the reason for the low score. This could have easily been cleaned. Allsaid, this is not a bad hotel for a couple of nights. Centrally located and convinient for sightseeing.
Stayed 2 nights in Jul 2025

6/10 Okay

barbara

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect location , comfy bed and good breakfast We loved both this hotel and Annecy so we will be back
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Stayed 1 night in Jun 2025

10/10 Excellent

Clement

Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a room with a view of the rooftops and a little strip. It was lovely. Separate bathroom from shower was nice. The staff were helpful and they served an excellent breakfast with specialty coffees. Took care of my dietary needs (gluten and dairy intolerant) It was close to everything. Surrounded by canals and close to the lake.
Stayed 3 nights in Jun 2025

10/10 Excellent

Liza

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a night before my flight to Nice. I loved that free breakfast came with my booking and it was delicious. I wasn’t too happy about the “luggage storage” being in the reception area where breakfast is served but my belongings were fine. My room was clean and I had a stunning view of the canal. Would stay here again!
Stayed 1 night in Jun 2025

6/10 Okay

Sanket

Traveled with family and small children, Traveled with family
Hotel located in the middle of the old city which is a tourist spot and gets very busy during the day. Check-in was easy. Staff was friendly. Sofa bed was already setup. They had a impressive European style breakfast spread with fresh fruit, yogurt, eggs, cheese, freshly baked baguette, waffle, pancakes. The room was small, corridors were small, elevator was tiny. We got woken up in the middle of the night by an alarm along with our neighbors. It was a pleasant stay nevertheless.
Stayed 1 night in May 2025

2/10 Terrible

Christine

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is riddled with BLACK MOLD. Do not stay here! My infant son became ill and suffered respiratory issues after staying here. It was all through the grout and in every corner of the bathroom, I couldn’t even use the shower out of fear of getting sick. You can smell it in the room as well. I spoke to reception and they did not even offer me a new room (though this wouldn’t have made a difference - it is throughout the whole hotel). The property manager is refusing to address the issue and is ignoring communication from me and from Expedia as well. We had to cut our trip short and leave France early due to my son becoming sick from the mold. Do not risk your health and risk ruining your trip - stay somewhere else!
Stayed 5 nights in May 2025

6/10 Okay

Sivan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Sivan

Liked: Cleanliness, staff & service
The chambard room is too small we took another night in a bigger room. The location of the hotel is great and the staff is very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Audra

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

Nice place. Great location right in the heart of Annecy old town.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

George

Stayed 3 nights in Apr 2025

6/10 Okay

Angela

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central hotel.

Great central hotel and close to main centre.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien ubicado y excelente servicio
Stayed 1 night in Apr 2025