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Grand Hotel Francais - ex. Best Western

3.0 star property
3-star Victorian hotel near Rue Sainte-Catherine

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Photo gallery for Grand Hotel Francais - ex. Best Western

Front of property
Comfort Room, Mobility Accessible, Ground Floor | Floor plan
Lounge
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Rue Sainte-Catherine
    ‪3 min walk‬
  • Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place de la Bourse
    ‪8 min walk‬
  • Bordeaux (BOD-Merignac)
    ‪13 min drive‬

Room options

View all photos for Superior Room, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort with 1 double bed, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for xxx Superior Single xxx

xxx Superior Single xxx | 1 bedroom, in-room safe, desk, laptop workspace

xxx Superior Single xxx

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Mobility Accessible, Ground Floor

Comfort Room, Mobility Accessible, Ground Floor | Floor plan

Comfort Room, Mobility Accessible, Ground Floor

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | 1 bedroom, in-room safe, desk, laptop workspace

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bordeaux

Heart of Bordeaux.A stay at this Bordeaux City Centre hotel places you steps from Place Gambetta and within a 5-minute walk of Rue Sainte-Catherine. Les Grands Hommes and Notre Dame Church are also within half a mile (1 km).

What's nearby

  • Rue Sainte-Catherine - 3 min walk - 0.2 miles
  • Grand Theatre of Bordeaux - 5 min walk - 0.3 miles
  • Bordeaux Cathedral - 5 min walk - 0.3 miles
  • Place de la Bourse - 8 min walk - 0.4 miles
  • Place des Quinconces - 8 min walk - 0.4 miles

Getting around

  • Gambetta Tram Station - 1 min walk
  • Bordeaux-Benauge Station - 6 min drive
  • Merignac Airport (BOD) - 50 min drive

Restaurants

  • ‪Bistro Montesquieu - ‬2 min walk
  • ‪Le Dijeaux - ‬3 min walk
  • ‪Le Grand Café - ‬2 min walk
  • ‪Le Puy Paulin - ‬4 min walk
  • ‪Le Clemenceau - ‬3 min walk

About this property

Grand Hotel Francais - ex. Best Western

3-star Victorian hotel near Rue Sainte-Catherine
WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Grand Hotel Francais - ex. Best Western also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Grand Hotel Francais - ex. Best Western offers 35 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

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Reception

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  • Air conditioning
  • Gym
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Aug 31 - Sep 1
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Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (90 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Frequently asked questions

How close is Grand Hotel Francais - ex. Best Western to the airport?

Grand Hotel Francais - ex. Best Western is 16 mi (50-min drive) away from the Merignac Airport (BOD) airport, the closest popular airport to the property.

Does Grand Hotel Francais - ex. Best Western have an airport shuttle?

Airport shuttle services are not available at Grand Hotel Francais - ex. Best Western.

How close is Grand Hotel Francais - ex. Best Western to the beach?

This hotel is 4 mi (39-min drive) from Plage du Lac.

Does Grand Hotel Francais - ex. Best Western offer free breakfast?

Free breakfast isn’t provided at Grand Hotel Francais - ex. Best Western, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 9 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Grand Hotel Francais - ex. Best Western?

No, there is no casino at this hotel, but Barriere Casino Theatre (8-min drive) is nearby.

What time is check-in at Grand Hotel Francais - ex. Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Grand Hotel Francais - ex. Best Western?

Free parking is not available at this hotel.

Does Grand Hotel Francais - ex. Best Western have a pool?

Grand Hotel Francais - ex. Best Western does not have a pool.

Does Grand Hotel Francais - ex. Best Western have a spa?

There are no spa services available at this hotel.

How close is Grand Hotel Francais - ex. Best Western to downtown Bordeaux?

Grand Hotel Francais - ex. Best Western is 0.1 mi away from Bordeaux.

Grand Hotel Francais - ex. Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 917 reviews
Rating 8 - Good. 321 out of 917 reviews
Rating 6 - Okay. 63 out of 917 reviews
Rating 4 - Poor. 16 out of 917 reviews
Rating 2 - Terrible. 7 out of 917 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Webster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Hotel Francais was fantastic. The staff was very friendly, the hotel was beautiful and the location was great. Will absolutely stay here again if we ever come back to Bordeaux.
Stayed 2 nights in May 2025

10/10 Excellent

Caryn

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location! Staff were fabulous, breakfast delicious and the rooms small( as usual in France) but perfect
Stayed 4 nights in May 2025

10/10 Excellent

Aisling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely hotel, very central and quiet. Staff and reception were very friendly and helpful. I would recommend this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a fantastic location, the staff were friendly, helpful with directions and the hotel bar was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk to tram and many sites. The staff were friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Cherilyn

Vacation in Bordeaux.

We had a wonderful stay. The hotel staff are excellent and willing to help make your stay more comfortable in any way they can. They provide maps of the area and also sell Tram passes at the front desk to make it easy to get around the city. The breakfast was delicious. We would definitely stay here again.
Stayed 6 nights in May 2025

10/10 Excellent

Reese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff, great amenities, in a perfect walkable distance to all attractions
Stayed 1 night in May 2025

10/10 Excellent

rozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very central. Staff very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Daryl, Stittsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful and the hotel is in a great location for walking and sight seeing.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine hotel

Very friendly and helpful welcome. Nice hotel in excellent location. Only complaint: A/C didn’t work well.
Stayed 1 night in May 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable stay for a business trip, staff friendly and very help full.
Stayed 1 night in Apr 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This truly is a grand old hotel. Peaceful. Staff are wonderful. Warm & very helpful. Breakfast very limited selection. Go out for breakfast. Good cafes easy walking distance. WIFI lousy. Unreliable. Get a travel pack & do all email on your phone.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

gerard

Liked: Cleanliness, staff & service

Start was poor, but good recovery

I would say that our stay was ok. The staff were wonderful and accommodating However, I booked a room with the understanding that it was a queen/ king bed. It was a double. The room tiny, and I really think was not represented well on the website. It would have been perfect if I was by myself and staying for a couple of days. We were two and staying for 3 nights. I had prepaid to get the “deal” of 170€ We had another couple with us and they had a budget so we decided to stay at the same hotel in a similar room to them. I was quite annoyed when I went to reception after the first sleepless night and I said it was unacceptable. The lady at the front desk sprung into action and got me a different much bigger room with a kind bed. We weee all moved in by 9am. It cost 30€ bt was worth it One thing I would recommend is…like most hotels I’ve stayed in in Bordeaux…put a Nespresso maker in the room and maybe a couple of canales. Again, staff were top notch and the hotel could be good with a couple of upgrades. Be careful when booking and check the bed size
Stayed 3 nights in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel worked very well for us during our stay in Bordeaux
Stayed 5 nights in Apr 2025

8/10 Good

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient area. It is small and the staff are very friendly and helpful. Breskfasts are very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect. Location, food, bar, personnel. BOOK IT!

Stayed 2 nights in Mar 2025

10/10 Excellent

SHIRLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Friendly and helpful staff. Very comfy bed. Fresh breakfast choices. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Walter, APO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this centrally located hotel. The hotel is located in a pedestrian area close to great shopping, dining, public transportation options are within a short walk. Staff was friendly, caring and helpful. Special thanks to Malika, who was very caring and helpful. Parking is available close by although it is a tight one. Overall, we enjoyed our stay and recommend highly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the best location, walking only part of Bordeaux so super quiet but just a 2 minute walk from a large square where you can catch a taxi. Very clean, well maintained rooms, maybe a little small
Stayed 1 night in Mar 2025

10/10 Excellent

Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is really beautiful outside. We booked last minute and could not complain. Staff were nice too and great location for going out
Stayed 1 night in Nov 2024

10/10 Excellent

christopher

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very friendly with our dog. Well done
Stayed 2 nights in Mar 2025