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The Riverside Hotel, BW Premier Collection

3.5-star property
2900 W. Chinden Boulevard, Boise, ID 1-855-201-7819
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"Nice hotel, clean comfortable. Pool facilities both indoor and outdoors are both top notch! Friendly staff everywhere in the hotel! Free breakfast was ... " More

By a verified traveler on Mon 27 Feb 2023

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Hotel Description

3.5-star hotel near Boise State University

Near the airport

You'll find Boise State University and Boise Centre within 2 miles (3 km) of this hotel. Idaho State Capitol Building and ExtraMile Arena are also within 3 miles (5 km).

Poolside dining

An attached winery, 2 restaurants, and 2 spa tubs are all featured at this traditional hotel. Traveling on business? Take advantage of the 15 conference rooms, 24-hour business center, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$202* Per night/room Jun 12 - Jun 13

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Riverside Hotel, BW Premier Collection ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Riverside Hotel, BW Premier Collection

Everyone (11) Couples (4) Family (8)
2 out of 5
The property is right on the river and that is very nice for walking. The hotel itself is very run down. The bedding was far, far, far away from premium! the rooms were dark and dingy with uncomfortable furniture. There was a layer of dust across the top of the headboard and the bed and pillows were lumpy and very worn. The breakfast was meh, although the restaurant staff did do their best to accommodate the guests. The pictures on this site are very misleading, we thought we were going to a very nice hotel, and it was adequate, but not luxurious at all.

Posted by on Apr 5, 2023

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Comment from Hotel Management

Apr 5, 2023 by Jennifer

Hello Mark, we want to extend our sincerest apologies concerning this issue and would like to hear from you. Specifically, which room you were in as we have brand new beds in the rooms as of 2 weeks ago as well as new furniture in 2019. Feel free to call the hotel and ask for our General Manager, Kathy.

5 out of 5
Nice hotel, clean comfortable. Pool facilities both indoor and outdoors are both top notch! Friendly staff everywhere in the hotel! Free breakfast was a bonus, we will definitely be back!

Posted by , from Caldwell on Feb 27, 2023

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Comment from Hotel Management

Feb 27, 2023 by JS

Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

5 out of 5
We enjoyed the warm pool that was adults only. We love the Riverside

Posted by , from CORONA on Feb 5, 2023

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Comment from Hotel Management

Feb 7, 2023 by JS

Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

4 out of 5
I did not realize that there was no elevator and the only room available was on the second floor. We had a lot of luuggage, etc. having been traveling for a while and also staying at a timeshare so we had additional coolers, etc. Very difficult to lug upstairs! The reception attendant gave us a voucher for a free drink at the Sandbar restaurant so we were able to enjoy the ambience of wine and music. However that did not help with the luggage! On the positive side, the hotel has been restored and the rooms comfortable. The breakfast buffet was a surprise treat with lots of options and friendly service.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by JS

Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

5 out of 5

Posted by on Jul 12, 2022

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5 out of 5

Posted by on Jul 11, 2022

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4 out of 5

Posted by , from Peoria on May 29, 2022

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5 out of 5
The breakfast was wonderful! The grounds was safe and very pretty! Thank-you.

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 10, 2022 by Jennifer

Thanks so much for your review, Janet!

1 out of 5

Posted by on Oct 16, 2021

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5 out of 5
Great place to stay wiyh a full restaurant and bar on property. Would definitely stay here again.

Posted by on Oct 1, 2021

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Comment from Hotel Management

Oct 1, 2021 by JS

Thank you so much for sharing your experience and we are so happy you enjoyed your stay! Please come back and visit us again, soon!

About the The Riverside Hotel, BW Premier Collection

Location 2900 W. Chinden Boulevard, Boise, ID 83714

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from April 24 to May 5:

  • One of the swimming pools

The property will be renovating from October 1 2023 to April 14 2024 (completion date subject to change). The following areas are affected:

  • Hallway

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Indoor pool

The following facilities are closed on Monday, Tuesday, and Wednesday:

  • Sauna

Property Features

A winery is on site. As a guest of The Riverside Hotel, BW Premier Collection, you'll find 2 spa tubs, an indoor pool, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly The Riverside Hotel, BW Premier Collection. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Free self parking is available. A complete renovation of The Riverside Hotel, BW Premier Collection was completed in March 2020.

  • 1 building
  • 300 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 2 bars or lounges
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1970
  • Buffet breakfast (free)
  • Winery on site
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Boise Station (8.4 km / 5.2 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

The Riverside Hotel, BW Premier Collection offers 300 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Smart televisions come with premium satellite channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2020.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.

Riverside Grill - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bar 365 - This lobby lounge specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Sandbar (Seasonal) - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

The Sapphire Room - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hot springs nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Hunting nearby
  • Ice skating nearby
  • Rafting nearby
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Swimming nearby
  • Water sports equipment
  • Water tubing nearby
  • Snowboarding nearby
  • Fishing on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Parties and events are allowed on site

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Parties and events are allowed on site.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Events/parties allowed
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverside Boise
  • Riverside Hotel Boise
  • Riverside Hotel BW Premier Collection Boise
  • Riverside Hotel BW Premier Collection
  • Riverside BW Premier Collection Boise
  • Riverside BW Premier Collection
  • The Riverside Hotel Best Western Premier Collection
  • The Riverside Hotel, BW Premier Collection Hotel
  • The Riverside Hotel, BW Premier Collection Boise
  • The Riverside Hotel, BW Premier Collection Hotel Boise

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 11:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.