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The Plaza Bodrum

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Premium bedding, free minibar, in-room safe, soundproofing
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Junior Maldivian Villa | View from room
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Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Torba Mah., Zeytinli Kahve Mevkii, Bodrum, 48400
  • Place, Bodrum Dolphin Park
    ‪9 min drive‬
  • Place, Bodrum Beach
    ‪12 min drive‬
  • Place, Bodrum Marina
    ‪12 min drive‬
  • Airport, Bodrum (BXN-Imsik)
    ‪34 min drive‬

Room options

View all photos for Studio Garden Room

Premium bedding, free minibar, in-room safe, soundproofing

Studio Garden Room

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Studio, 1 Bedroom, Non Smoking, Sea View

Standard Studio, 1 Bedroom, Non Smoking, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Standard Studio, 1 Bedroom, Non Smoking, Sea View

  • Sea view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Non Smoking, Sea View

Deluxe Room, 1 Bedroom, Non Smoking, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Deluxe Room, 1 Bedroom, Non Smoking, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Junior Villa, Private Pool, Sea View

Junior Villa, Private Pool, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Junior Villa, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Junior Villa, 2 Bedrooms, Private Pool, Sea View

Junior Villa, 2 Bedrooms, Private Pool, Sea View | View from room

Junior Villa, 2 Bedrooms, Private Pool, Sea View

  • Partial sea view
  • 1561 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Maldivian Villa

Junior Maldivian Villa | Premium bedding, free minibar, in-room safe, soundproofing

Junior Maldivian Villa

  • Sea view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Maldivian Villa

Maldivian Villa | Premium bedding, free minibar, in-room safe, soundproofing

Maldivian Villa

  • Sea view
  • 2099 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 2637 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Villa, 4 Bedrooms, Private Pool, Sea View

Premium Villa, 4 Bedrooms, Private Pool, Sea View | View from room

Premium Villa, 4 Bedrooms, Private Pool, Sea View

  • Sea view
  • 5759 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Grand Villa, 5 Bedrooms, Private Pool, Sea View

Grand Villa, 5 Bedrooms, Private Pool, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Grand Villa, 5 Bedrooms, Private Pool, Sea View

  • Sea view
  • 7804 sq ft
  • 5 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Bedroom, Non Smoking, Sea View

Superior Room, 1 Bedroom, Non Smoking, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Superior Room, 1 Bedroom, Non Smoking, Sea View

8.4 out of 10
Very good
(6 reviews)
  • Sea view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room Swim Up

Deluxe Room Swim Up | Premium bedding, free minibar, in-room safe, soundproofing

Deluxe Room Swim Up

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 2 Twin Beds
  • Free WiFi

View all photos for Royal Villa, 5 Bedrooms, Non Smoking, Sea View

Royal Villa, 5 Bedrooms, Non Smoking, Sea View | Premium bedding, free minibar, in-room safe, soundproofing

Royal Villa, 5 Bedrooms, Non Smoking, Sea View

  • Sea view
  • 5 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Studio Garden Room

Premium bedding, free minibar, in-room safe, soundproofing

Studio Garden Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Bodrum

On the beach.Stay at this Bodrum resort and you'll be within 9 miles (15 km) of Bodrum Marina and Bodrum Beach. Torba Beach is within 6 miles (10 km) and Bodrum Bar Street is within 9 miles (15 km).
View more Resorts in BodrumOpens in a new window

What's nearby

  • Bodrum Dolphin Park - 9 min drive - 6.6 miles
  • Bodrum Beach - 12 min drive - 8.7 miles
  • Bodrum Bar Street - 12 min drive - 8.7 miles
  • Bodrum Marina - 12 min drive - 8.9 miles
  • Bodrum Castle - 12 min drive - 8.9 miles

Getting around

  • Bodrum (BJV-Milas) - 25 min drive

Restaurants

  • ‪Blue Dreams Restorant - ‬15 min walk
  • ‪Palace Beach JBP - ‬6 min walk
  • ‪Duja Snack Bar - ‬11 min walk
  • ‪Layali Rixos Premium - ‬15 min walk
  • ‪Rixos Premium Bodrum(Girit Meyhanesi) - ‬14 min walk

About this property

The Plaza Bodrum

5-star beachfront resort with 6 restaurants
Some rates at The Plaza Bodrum are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Plaza Bodrum like a complimentary children's club and a seasonal outdoor pool.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a children's pool, a steam room, and a fitness center. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Bodrum resort.

  • 1 building
  • 243 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • Built in 2014
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
The Plaza Bodrum offers 243 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 45-inch LCD televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Bodrum resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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METT Hotel & Beach Resort Bodrum
Bodrum City Center
  • On private beach
  • Pool
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, 229 reviews
$523 nightly
The price is $581
Jun 22 - Jun 23
Total with taxes and fees
METT Hotel & Beach Resort Bodrum

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Nightclub
  • Playground
  • Rowing/canoeing
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 45-inch LCD TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and April 24.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Plaza Bodrum

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 9999 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: TRY 9999 (one-way), (up to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number 4527

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bodrum Paramount Hotels Resorts
Paramount Hotels Resorts
Bodrum Paramount Resorts
Paramount Resorts
Be Premium Bodrum
Duja Premium Bodrum
The Plaza Bodrum Resort
The Plaza Bodrum Bodrum
The Bodrum Royal Palace
The Bodrum Royal Palace Hotel
The Plaza Bodrum Resort Bodrum
The Bodrum by Paramount Hotels Resorts

Frequently asked questions

How close is The Plaza Bodrum to the airport?

The Plaza Bodrum is 14.5 mi (23-min drive) away from the Bodrum (BXN-Imsik) airport, the closest popular airport to the property.

Does The Plaza Bodrum have an airport shuttle?

The Plaza Bodrum offers an airport shuttle 24 hours a day, on request, for a charge of TRY 9999 per vehicle, one-way.

How close is The Plaza Bodrum to the beach?

This resort is on a private beach. Don't forget your sunscreen! The beach is closed seasonally each year from January 1 to April 24.

Does The Plaza Bodrum offer free breakfast?

The Plaza Bodrum does not offer free breakfast.

Is there a casino at The Plaza Bodrum?

No, there is no casino at this resort.

What time is check-in at The Plaza Bodrum?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Plaza Bodrum?

This resort offers free self parking and valet parking.

Does The Plaza Bodrum have a pool?

The Plaza Bodrum features an indoor pool, a seasonal outdoor pool, and a children's pool. The pool is closed seasonally each year from January 1 to April 24.

Does The Plaza Bodrum have a restaurant?

There are 6 onsite restaurants, offering options like local and international cuisine, al fresco dining, and a beachfront location. The dining venue(s) will be closed seasonally each year from January 1 to April 24.

Does The Plaza Bodrum have a spa?

This resort has a spa, which features body wraps, aromatherapy, and beach massages.

How close is The Plaza Bodrum to downtown Bodrum?

The Plaza Bodrum is 0.2 mi away from Zeytinlikahve.

The Plaza Bodrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 100 reviews
Rating 8 - Good. 19 out of 100 reviews
Rating 6 - Okay. 7 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 8 out of 100 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment with very pleasant and helpful staff.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Yusup

Liked: Amenities
Very good hotel
Stayed 7 nights in May 2025
Verified

8/10 Good

Mwafaq

Liked: Cleanliness, staff & service, room comfort

All inclusive truly

A very good one location for all vacation needs
Splendid view
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Abdullah

Liked: Staff & service, amenities, property conditions & facilities
I had the first few days of my honeymoon here and they did a great job accommodating my wife and I. I'd definitely recommend this place to my friends. Staff was really friendly and punctual.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm and cosy. Dinner foods could be slightly better with adding freah steaks and meats.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

MURAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fish restaurant best
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It is an amazing hotel
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
Service was perfect 👍
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel are Amazing,the management and stuff are excellent. The Food are so so you must work on it , about drinks are perfect and included all the international brand
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury at its best..
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience at the Be Premium Bodrum. They make everyone, regardless of the room booked, feel like royalty. The food was excellent, staff were responsive, and setting was a dream. We were there for our honeymoon and wouldn’t change a thing!
Stayed 8 nights in Aug 2022
Verified

10/10 Excellent

Goekhan

Liked: Cleanliness, staff & service, property conditions & facilities
It was just awesome!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Ozlem

Liked: Cleanliness, staff & service, property conditions & facilities
Turkish hospitality at its best. Be Premium was a fabulous hotel. The views, facilities and customer service were amazing. Staff were wonderful at all times. Big thank you to Seray, Ridvan, Yusuf Ölmez, Muhammed, Nazli, Sinan, Aylin Cansen, Doğukan Mehmet Karakeceli, Salih Batuk, Selim Ertaş, Volkan, Bircan Irtem, Maruf and Duygu.
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

Ardalan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food , cleanliness and stuff was not bad , but in compare with my experience in other 5 star hotel in turkey was not good , literally we had to change our room first night , because was very unclean and many insects inside the bed ,, in the other hand Bodrum is nice city and have good view
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Haydar

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic holiday in Be Premium. The staff, venue and services were top notch. We had a relaxing holiday with everything else was perfect from food, scenery and facilities. Spacious rooms with luxurious finish. What impressed us was we were appointed be assisted service for what ever your needs they will try hard to make it happen. I would like to send special and warm thanks Nazli and Nahide for all their wonderful efforts to make our stay even better.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities
There are not many hotels I would go back to because I like to try new ones. The Be Premium is the exception. It’s simply stunning in all aspects. The views out so sea and the islands. Tranquil. Exceptional in all aspects.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice Hotel, but don´t spend additiona Money there

The hotel and staff is very nice. However, we had unfortunate experiences with Add-ons. The prices are never final and are different for everyone. Maybe it´s the Turkish way of doing business. But we´ve been ripped off many times. Especially with SPA Services. I would recommend not buy any extras at the Hotel, so you don't have to deal with this. The Hotel doesn't accept AMEX, which never happened to me before at a 5-Star Hotel. And wasn't anywhere communicated before.
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Bhupinder

Liked: Cleanliness, amenities, property conditions & facilities
Just spent our anniversary at this great resort in Bodrum, Turkey. The over the top decor, chandeliers statues and fountains certainly give it a Caesar’s Palace vibe which we grew to like. The room was comfy with a huge shower and a balcony with a sea view. I think most of the rooms have a great view. We found all the staff to be friendly and helpful. As soon as we arrived we gave them our WhatsApp number and could send and receive requests via our phones. Great WiFi service all over the resort even on the beach. Daily activities included Yoga / Arial Yoga with Sahra @sahrabrn which was a great experience with an amazing teacher. We visited in October and so at the end of the season and so the resort was fairly quiet but the hotel always laid on an impressively decorated buffet in the main restaurant with some different dishes each day. We also tried the poolside snack bar, the a la carte Italian and Lebanese restaurants which were all good. The Patisserie had some lovely deserts available all day. We also enjoyed the hamam / spa again all top quality with very friendly staff. Would love to visit again.
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice September 2023

Beautiful hotel, looks very pompous. There is food for every taste, we didn’t notice any oysters, but there is grilled fish and meat. We stayed in a Deluxe room in front of the pool on the second floor, a huge plus of this room is of course the view from the window, right from the bed, you wake up with a beautiful view. These rooms are located higher and have a magnificent view. The only thing missing was a partition on the balcony between the rooms so as not to visually interfere with the neighbors. The beach is not bad, plus there are 2 piers and houses. The sunbeds on the beach and the main pier are simple, without mattresses, as if from an Ikea store. For a hotel of this level this looks very strange. Imported alcohol - Martel, Hennessy, Black Label, Chivas, Russian Standard vodka, etc. Upon arrival, you are added to the group in the messenger for prompt resolution of problems, this is convenient. Electric cars take you to the beach and back, but it’s also not far on foot. Overall I liked the hotel 8 out of 10.
View from bed
Present after tips)
View from balcony
Stayed 4 nights in Sep 2023
Verified

4/10 Poor

Shahlaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For being a 5-property, the level of customer service is severely lacking. We had a couple of issues, one being cleanliness and the other being customer service. From the day we checked into our room, there was a tissue crumpled up underneath the night stand that did not belong to us. Housekeeping was informed at least 5 times and it didn’t end up being picked up until the night before we were checking out. Not only that but that there was a slip up on the hotels part that they weren’t able to rectify. Forty-five minutes of going around in circles and the response we got was “I promise we will do something for you” to which nothing ever came of. For the short amount of time we were there, we spent most of it dealing with issues and going back and forth. A complete and utter headache. For anyone thinking they’re booking a 5 star property, you’re sadly mistaken. Not only that, the wifi connection was horrendous. Forget trying to do any sort of work. Think twice before booking this one, there are tons of other properties to choose from.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is smth out of this world: amazing territory, style of the rooms, food… It’s tte best hotel we stayed in. Food: main restaurant has so many food options, it’s impossible to try all. And every time the chef welcomes you at the entrance.. Rooms: we stayed in deluxe rooms - we had jacuzzi, access to the swimming pool. The rooms are huge, you have your own walk-in wardrobe, very comfy bed. Although they are a bit dated. Territory of the hotel: is beyond everything I’ve seen. Foundations everywhere. Many electric buggies for those who cannot walk. We had photo session with the professional photographer from the hotel - super nice photos, very happy. We also had a couple of medical incidents. 🙈 so we had a chance to meet the local doctor, who was super helpful and organised a special car from the private hospital they work with. Everything was seamless. Especial thanks to Adile - the lady was assigned to our help, and was helping us with literally everything. In this hotel, when you check in, you are welcomed by a member of staff who speaks your mother tongue. Then during your whole stay you can ask any questions via WhatsApp. It’s super convenient. Adile was assigned to our group. She welcomed us at the vestibule, offered drinks on comfy sofas, took our passports and checked-us in while we were having coffee! Level of service is just brilliant. We then had some questions about cleaning, etc, and they were addressed through WhatsApp immediately (max within 10’).
Stayed 8 nights in Sep 2023
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxus vieles top aber Kleinigkeiten die korrigierbar wären.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sabri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel und sehr nettes Personal wie die Frau Şeyma birken Dank an sie…
Stayed 2 nights in May 2025
Verified

8/10 Good

Fabian

Liked: Staff & service, amenities, property conditions & facilities
Positiv: Die Hotelanlage ist wirklich schön. Sehr gross. Der Transfer vom Flughafen zum Hotel ca. 25min. Das Meer/ der Strand ist sehr schön, sehr sauber. Am Strand wird regelmässig nachgefragt ob man etwas zum trinken will, sehr aufmerksam und freundlich. Es wird dann auch serviert. Auch wird geschaut, dass man ein Platz am Strand mit Liegestuhl hat. Es hat versch. Restaurants zum Essen, war wirklich gut. Das Buffet: grosse Auswahl. Negativ: Nicht alle vom Personal können gut englisch, war teilweise schwierig zu kommunizieren oder verstanden dich falsch. Die Sauberkeit war leider etwas mangelnd. Das Geschirr beim Essen teilweise verschmutzt. Die Zimmer selber waren nicht sehr sauber, WC verschmutzt. Der Zimmerservice: es fehlte immer etwas, mal die Fussmatte, die Pantoffeln wurde nach einmaligem Gebrauch entsorgt und nicht wieder zur Verfügung gestellt. Wir hatten einen guten Aufenthalt und haben es genossen.
Stayed 7 nights in Aug 2023