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Penns Hall Hotel

3.5 star property
3.5-star Victorian hotel with spa

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Photo gallery for Penns Hall Hotel

Indoor pool, outdoor pool
Steam room
Outdoor wedding area
Gym
Suite, 1 Double Bed, Non Smoking | Bathroom | Hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Penns Lane Walmley, Sutton Coldfield, England, B76 1LH
  • Place, New Hall Valley Country Park
    ‪12 min walk‬
  • Place, Pype Hayes Park Golf Course
    ‪15 min walk‬
  • Place, Plantsbrook Community Nature Park
    ‪5 min drive‬
  • Airport, Birmingham (BHX)
    ‪25 min drive‬

Room options

Classic Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Sutton Coldfield

Close to airport.You'll find Pype Hayes Park Golf Course and Castle Vale Central Park within 3 miles (5 km) of this hotel. Sutton Park and Castle Bromwich Hall Gardens are also within 3 miles (5 km).

What's nearby

  • New Hall Valley Country Park - 12 min walk - 0.7 miles
  • Pype Hayes Park Golf Course - 15 min walk - 0.8 miles
  • Plantsbrook Community Nature Park - 5 min drive - 2.3 miles
  • Utilita Arena Birmingham - 17 min drive - 8.6 miles
  • National Exhibition Centre - 22 min drive - 10.6 miles

Getting around

  • Sutton Coldfield Chester Road Station - 3 min drive
  • Bull Street Station - 12 min drive
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪The Tyburn House - ‬5 min drive
  • ‪Asda Café - ‬4 min drive
  • ‪Atlantis Fish & Chips - ‬3 min drive
  • ‪The Digby - ‬4 min drive
  • ‪Burger King - ‬6 min drive

About this property

Penns Hall Hotel

3.5-star Victorian hotel with spa
Penns Hall Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A fitness center, a sauna, and spa services are also featured at the business-friendly Penns Hall Hotel. Self parking is free.

This Victorian Sutton Coldfield hotel is smoke free.

  • 170 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Penns Hall Hotel offers 170 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. This Sutton Coldfield hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, No Treatments available. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 5.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 12.50 for adults and GBP 5.75 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada Birmingham Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield
Ramada Sutton Coldfield
Ramada Sutton Coldfield Birmingham
Sutton Coldfield Ramada
Ramada Birmingham, Sutton Coldfield Hotel Sutton Coldfield
Ramada Hotel Sutton Coldfield
Ramada Birmingham Sutton Coldfield Hotel

Frequently asked questions

How close is Penns Hall Hotel to the airport?

Penns Hall Hotel is 13.3 mi (30-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

Does Penns Hall Hotel have an airport shuttle?

Airport shuttle services are not available at Penns Hall Hotel.

Does Penns Hall Hotel offer free breakfast?

Free breakfast isn’t provided at Penns Hall Hotel, but English breakfast is offered for a fee of GBP 12.50 for adults and GBP 5.75 for children. It's available on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM.

Is there a casino at Penns Hall Hotel?

No, there is no casino at this hotel, but Genting Casino (14-min drive) is nearby.

What time is check-in at Penns Hall Hotel?

Check-in start time: 3 PM; Check-in end time: 4:00 AM.

Is there free parking at Penns Hall Hotel?

This hotel offers free self parking.

Does Penns Hall Hotel have a pool?

Penns Hall Hotel features an indoor pool and an outdoor pool. The pool is closed on Christmas Day.

Does Penns Hall Hotel have a restaurant?

Penns Hall Hotel is home to Club Room Restaurant, which features British cuisine and light fare.

Does Penns Hall Hotel have a spa?

Yes, this hotel has a spa.

How close is Penns Hall Hotel to downtown Sutton Coldfield?

Penns Hall Hotel is 2.5 mi away from Sutton Coldfield.

Penns Hall Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 87 out of 593 reviews
Rating 8 - Good. 168 out of 593 reviews
Rating 6 - Okay. 164 out of 593 reviews
Rating 4 - Poor. 96 out of 593 reviews
Rating 2 - Terrible. 78 out of 593 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Overall it was an enjoyable experience. however the view from the room window itself was terrible bins and rundown back of building. The sink and some tiles on floor were both cracked. It had clean bed. and I liked separate sleeping room for daughter. the restaurant was timeless classic. It had beautiful bar area and nice pool. grounds were fantastic.
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

It was amazing. Just for a day but a very good relaxed day.
Stayed 1 night in May 2021
Verified

4/10 Poor

thiago

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old hotel, uncomfortable bed and stained curtains and carpets.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Reece

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
There was hairs on toiletries, cleanliness wasnt perfect But comfy bed and polite, helpful staff
Stayed 1 night in Jan 2021
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must take an exec room as older rooms are so very tired.
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Tired and dirty

The family room was a good size, but very tired and tatty, and not very clean. There were cobwebs everywhere and coffee rings left on one surface, so it clearly hadn’t been properly cleaned. Carpet was also in need of thorough vacuuming. Disappointing at any time, concerning during Covid pandemic.
Cobwebs next to double bed.
Cobwebs in wardrobe.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very straight forward- lovely family room
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't even check in and u still taken my money out account
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Excellent as always
Stayed 1 night in Jun 2020
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable, under situation with covid 19
Stayed 2 nights in Jun 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1starr

The worst bed ever, tv does not support any sort of external devices
Stayed 3 nights in Apr 2020
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and conveniently located

Comfortable room with good bar and restaurant, very helpful reception staff.
Stayed 2 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ever again

Had to ask for room change as shower was disgusting and not clean, changed to another room and this had no towels init. Balcony was dirty too, was very disappointed and to top it off wasn’t given the pin to get out the car park,so embarrassingly had a que of cars building up as nobody would answer the tannoy!
The condition of the shower
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very Average

Price for a family room was very reasonable. We chose this hotel because of the leisure facilities, we were only down for 1 night because we were visiting Crufts. We arrived in the afternoon and spent a hour or so in the swimming pool, the kids loved it. I was looking forward to a relax in the spa pool but it wasn't very good so didn't bother. The steam room was good though. Our room was a great size for a family of 4 and the beds were comfortable. However, the room smelled like a pack of dogs had stayed in there and done their business all over the carpet. We were told that no dogs are allowed in the family rooms but I am not convinced. The room decor and bathroom could do with a bit of TLC also. We probably would not stay at this hotel again.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Barrie

Liked: Staff & service
Comfortable breakfast excellent. Room okay very noisy Saturday night
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Disappointing

My initial allocated room had very tired looking decor and was musty smelling. I was offered another room which was of a higher decorative standard but unfortunately above the kitchens and so very noisy and i was unable to ooen the windows due to cooking smells.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and amenities had traveled for Crufts so location is great and only 30 min to Nec The spa facilities were great. Just what’s needed after a long journey. Pool and sauna and steam room and gym. And staff were welcoming and helpful. Towel supplies too excellent. Bar served delicious food prepared well. All round great stay.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service
The bar staff ignored us and would serve the male customers first. Got drinks wrong. Phoned receptionist who didn’t pick up, so had to walk back down, I am disabled! The room was cold and no heating. Won’t be coming back. Certainly not worth £140!
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but poorly laid out.

Poorly laid out hotel. Expect to walk miles up and down stairs even taking the lifts into account. Signage not great and easy to get lost. Staff were great and it was clean and tidy.
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff on reception are absolutely fabulous, very welcoming and friendly. Staff in restaurant not so much, although food was excellent and worth the wait in the end, considering restaurant was very quiet we had a long wait for both food and drinks to arrive. The hotel itself is in desperate need of updating as it is looking past its best. Although rooms are clean and tidy the decor and facilities definitely need a re vamp.. We booked 2 nights the first night our shower didn’t work properly and the temperature knob came off in my hand, the shower temp was cold before that then scalding hot after! Luckily that room had a bath so we were able to wash. The hairdryer did not work, for the 2nd night we were moved to another room- thanks to the lovely Lady on reception . This room was much nicer however still in need of a refurbish as tiles in the bathroom were taped up. In the 2nd room the bathroom bin had not been emptied from previous occupant!!!
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Good value

Room w!s for from lift and a little cool but the Sunday 2pm check out was wonderful! would have preferred a bath but brand new large walk in shower and plenty of towels
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Rucksana

Liked: Cleanliness, property conditions & facilities, room comfort
It was clean but i just got bad memories from my first experience at the hotel so a little hesitant
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness
The hotel was poor, the room was very unclean and the room service disappointing. The only good point was the leisure facilities
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Fazli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

çok eski, pis ve çok kötü hizmet

Öncelikle Siteniz üzerinden satın aldığım oda "GÖL MANZARALI" olmalıydı ama malesef bana verilen oda göl manzaralı değildir. Ayrıca otele geç saate giriş yaptığım halde oda iğrenç ötesi kirli idi. bize temizleyeceklerini söylediler. bende otele giriş yaptıktan sonra 4 saat sonra otele tekrar geldiğimde yataktaki pislikler hala devam ediyordu. tabiki odamı çok ısrar ederek değiştirdim. kısacası iğrenç ötesi bir oteldi. herşey çok eski . halılar pis. üstelik sizin sisteminiz üzerinden alınan oda fiyatından çok daha ucuza daha büyük odalar vardı. Ya Hotels.com üzerinden gelen rezervasyonlar için çok kötü muamele ve odalar veriliyor Yada bu bana denk geldi. Londradaki otel ve oda tecrübeme bakıncada sanki Hotels.com üzerinden yapılan rezervasyonlarda sorun var gibi geldi. orada da çok iyi ücret ödediğim halde ufacık bir odada kaldım. kısacası Hotels.com benim için bitmişti.r
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great experience the pool was relaxing would recommend this hotel
Stayed 1 night in Feb 2020