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Microtel Inn & Suites by Wyndham Hoover/Birmingham

2.5-star property
500 Jackson Dr, Birmingham, AL 1-855-201-7819
3.2 out of 5
See all 11 travelocity Reviews

"Property is well maintained, great location, super clean rooms and decent continental breakfast. Before I booked this property I read reviews of bed ... " More

By a verified traveler on Sat 29 Dec 2018

Points Of Interest

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Hotel Description

Hotel near Riverchase Galleria in Birmingham

In shopping district

Within 2 miles (3 km) of this Birmingham hotel, you'll find Riverchase Galleria and Cahaba River. Aldridge Gardens and Moss Rock Preserve are also within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A safe deposit box is provided and the front desk is staffed around-the-clock.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 59 guestrooms also have free WiFi and flat-screen TVs. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$59* Per night/room Dec 5 - Dec 6

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Microtel Inn & Suites by Wyndham Hoover/Birmingham ratings based on 11 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Hoover/Birmingham

Everyone (10) Couples (1)
1 out of 5

Posted by on Jun 29, 2021

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4 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Oct 6, 2020 by Guest Relations

Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive positive feedback. Thank you for the nice score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

1 out of 5
The hallway smelled terrible. But the main problem is that we woke up the next morning and had no hot water! We got the room because we had a big event to attend the next day nearby. We woke up at 6:30 to no hot water. We called the front desk and they said the maintenance guy was on his way- long story short at 8:00am there was still no hot water. None. It was COLD. We asked for the manager and he/she never showed up. We asked for the manager to call us- it never happened. We finally just had to get ready and leave with out proper showers. The person at the front desk then said she would have the manager call us. Days later still no phone call. I finally called and got a bit of an attitude reminding them providing a shower was like one of the MAIN responsibilities of a hotel. They said they would reimburse me 20%. I said ok. Well I gave it a few days and checked my bank statement and guess what. The room was authorized at the full amount and still no reimbursement. Do NOT go to this hotel. There is no guarantee you will have hot water and they just lie to their customers to make them go away!

Posted by on Nov 13, 2019

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Comment from Hotel Management

Dec 2, 2019 by Customer Relations

Thank you, dear guest, for taking the time to let us know about your stay with us. Please accept our most sincere apologies for any inconvenience during your stay. At our property, we strive to make every guest's stay exceptional and we are saddened to learn that we fell short of the mark during your visit. Manager had been made aware of your comments. Thank you again for your time and review and we would like to have the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations.

1 out of 5

Posted by on Nov 10, 2019

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Comment from Hotel Management

Dec 2, 2019 by Customer Relations

Thank you, dear guest, for taking the time to let us know about your stay with us. Please accept our most sincere apologies for any inconvenience during your stay. At our property, we strive to make every guest's stay exceptional and we are saddened to learn that we fell short of the mark during your visit. Manager had been made aware of your comments. Thank you again for your time and review and we would like to have the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations.

5 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Dec 2, 2019 by Customer Relations

Thank you dear Guest for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive positive feedback. We are particularly pleased that you found our hotel clean and comfortable and liked our location. We will share your comments with our team, who we are certain will be encouraged by your remarks. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

5 out of 5
Property is well maintained, great location, super clean rooms and decent continental breakfast. Before I booked this property I read reviews of bed bugs and roaches. NONE. Some complained about free breakfast - it was adequate, although carb heavy. The room was small but I'm use to small hotel rooms when travelling in Europe. For the rate I paid I'll be booking a room in May for my nephew's wedding. Some people want Ritz accommodations while paying budget. Jeez.

Posted by on Dec 29, 2018

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5 out of 5
Hotel room was nice clean and comfortable. Continental breakfast was more like a full breakfast which is good.

Posted by on Jul 20, 2018

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2 out of 5
Several things in the room were broken and were inexcusably ignored (door lock, curtain rod, coffee maker). The top cover and sheets were visibly stained. The air conditioner strained to cool the room and performed poorly. The room was labeled as being handicap accessible but was too small to get a wheelchair through or to either side of the bed. I will NOT be staying at this hotel again.

Posted by , from Mobile, AL on May 21, 2018

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3 out of 5

Average hotel

I thought this hotel was acceptable but not impressive. AC was not working correctly when we arrived, but we reported it and it was promptly fixed. Breakfast was very average.

Posted by , from San Antonio on May 7, 2018

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5 out of 5

Weekend getaway

Very nice stay, pleasant staff, the suites we're very roomy, comfortable beds

Posted by on Jan 29, 2018

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About the Microtel Inn & Suites by Wyndham Hoover/Birmingham

Location 500 Jackson Dr, Birmingham, AL 35244

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. You'll find a business center on site. The business-friendly Microtel Inn & Suites by Wyndham Hoover/Birmingham also features a front desk safe, a television in a common area, and an elevator. Free self parking is available. This Birmingham hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • Built in 2008
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Microtel Inn & Suites by Wyndham Hoover/Birmingham offers 59 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Microtel Inn Wyndham Birmingham
  • Microtel Inn Wyndham Birmingham Hotel
  • Microtel Inn Wyndham Birmingham Hotel Hoover
  • Microtel Inn Wyndham Hoover Birmingham
  • Microtel Hoover
  • Microtel Inn And Suites Birmingham - Hoover - Galleria Mall
  • Microtel Inn Wyndham Hoover/Birmingham Hotel Birmingham
  • Microtel Inn Wyndham Hoover/Birmingham Hotel
  • Microtel Inn Wyndham Hoover/Birmingham Birmingham
  • Microtel Inn Wyndham Hoover/Birmingham
  • Microtel Inn & Suites by Wyndham Hoover/Birmingham Hotel
  • Microtel Inn & Suites by Wyndham Hoover/Birmingham Birmingham

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.