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4.0 out of 5

"The staff was very friendly and it was a great location with a grocery store and many fast food chains nearby. Will definitely stay here again " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

Hotel near Harrahs Cherokee Casino in Cherokee

In Cherokee

Within 2 miles (3 km) of this Cherokee hotel, you'll find Harrahs Cherokee Casino and Cherokee Bear Zoo. Oconaluftee Islands Park and Eastern Cherokee Agency are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and coffee/tea makers, the 60 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$103* Per night/room Aug 8 - Aug 9

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Microtel Inn & Suites by Wyndham Cherokee ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Cherokee

Everyone (17) Couples (3) Family (3)
5 out of 5
The staff was very friendly and it was a great location with a grocery store and many fast food chains nearby. Will definitely stay here again

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 20, 2021 by Robin

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

1 out of 5
I will never go to this horrible hotel ever again nor use Travelocity to book anything. What a nightmare experience.

Posted by on Jan 24, 2021

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Comment from Hotel Management

Jan 26, 2021 by Robin

Thank you for taking the time to do this survey, your feedback is important us. Good or bad will help us to improve in the areas that are needed. We apologize that you had a bad experience with us. We hope that you will visit us again so we can better serve you. We appreciate your business. Have a blessed day!

5 out of 5

Posted by on Dec 30, 2020

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Comment from Hotel Management

Dec 31, 2020 by Robin

Thank you for taking the time to do this survey. We appreciate your business. Have a blessed day!

2 out of 5
The staff was very nice but unfortunately our room we did not like at all have photos

Posted by on Aug 19, 2020

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Comment from Hotel Management

Aug 26, 2020 by Robin

Thank you for taking the time to do this survey, your feedback is important to us. We appreciate your business. Have a blessed day!

2 out of 5
When we arrived, we had to change rooms due to an error in the reservation. The new room (which had 2 Queen beds) only had 1 pillow for the whole room. There was no channel info in the room at all. And lastly the toilet did not have a lid, so obviously we would drop something in it. We were just disappointed due to the small things.

Posted by on Feb 28, 2020

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Comment from Hotel Management

Mar 3, 2020 by Robin

Thank you for taking the time to do this survey, we do apologize for the experience you had with us. Please rest assure that the issue has been taken care of. We hope that if you are in the area again you stay with us so we can better serve you. We appreciate your business. Have a blessed day!

5 out of 5
It is great. Great service and great information about the area.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 20, 2019 by Robin

Thank you for taking the time to do this survey and giving us such a good rating. Your business is important to us. We look forward to seeing you in the future. Have a blessed day!

5 out of 5
I loved it all. The employees were great and ya'll didnt charge heavily for the pet deposit. I will enjoy staying here again.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 5, 2019 by Robin

Thank you so much for taking the time to do this survey and giving us such a good rating. I will pass it on to our staff I am sure they will be happy to here how great they were. We look forward to seeing you in the future. Have a blessed day!

4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jul 21, 2019 by Robin

Thank you for taking this survey. We appreciate your business. Have a blessed day!

5 out of 5
everything was great inside and outside. room was great and breakfast was great

Posted by , from Holly Hill, SC on May 21, 2019

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5 out of 5
Great friendly helpful staff, clean rooms and lobby.

Posted by on May 13, 2019

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About the Microtel Inn & Suites by Wyndham Cherokee

Location 674 Casino Trail, Cherokee, NC 28719

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. A seasonal outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Microtel Inn & Suites by Wyndham Cherokee. This Cherokee hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Asheville Regional Airport (AVL) (89.4 km / 55.5 mi)

Room Amenities

Microtel Inn & Suites by Wyndham Cherokee offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rafting nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.