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Embassy Suites Hotel Birmingham

3.5-star property
2300 Woodcrest Pl, Birmingham, AL 1-855-201-7819
3.6 out of 5
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See all 28 travelocity Reviews

"The only issue I had with them is, they didn't answer the phone when I called prior to arrival. I tried for over 2 hours. I even called their coopera ... " More

By a verified traveler on Tue 18 May 2021

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Hotel Description

3.5-star hotel near University of Alabama-Birmingham

Homewood stay

Your stay at this Homewood hotel places you within 2 miles (3 km) of Birmingham Zoo and Three Sheets: A Linen Shop. Vulcan Park and Museum and Vulcan Statue are also within 2 miles (3 km).

Free breakfast

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Relax with a drink at the bar/lounge and enjoy the free full breakfast each morning. Self parking, a business center, and a grocery/convenience store are also offered.

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$136* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Allergy Friendly (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Birmingham ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Embassy Suites Hotel Birmingham

Everyone (13) Couples (3) Family (8)
2 out of 5
First let me say the staff was very pleasant, friendly and helpful. Maintenance needs to be a priority as follows: Cold water in sink wouldn’t turn off. I Turned off underneath sink Sink drains slowly. Sink stopper broken open/close doesn’t work. Pea Trap under sink is leaking Toilet leaking & Bathroom smells like urine TP holder broken No hotel info, room service info, paper, pen in room WiFi didn’t connect Don’t sit on end of bed not connected at headboard and flipped up on us. Basic repairs needed in public areas for aesthetics as first impressions matter…sconces shades cracked or broken, corner molding and tile broken and missing, yellow color stain of lights, shades, curtains, paint, wall paper etc. means old and in need of fresh replacement Cleaning needs to be priority… glass barriers on railings need cleaned, elevator glass and all glass needs cleaned, floors need cleaned…looks like cleaned with dirty mop or dirty water, noticed “maid” carts are dirty and rusted which gets on sheets and towels on cart. Very much out of date decor. Could tell the hotel was quite a treasure at one time. One side note shower was very relaxing with plenty of hot water.

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 6, 2023 by JP

Dear Scott,Thank you, for your constructive feedback. We will certainly address all items that are within our control. Would you be so kind to let me know what was your room number?Also, we are scheduled for a renovation later in the year!Hope to be at your service in the future!Sincerely,JP

3 out of 5

Posted by on Jun 10, 2022

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4 out of 5

Posted by on Mar 21, 2022

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2 out of 5
The hotel has gone down hill. I had to fix the TV in the bedroom area. The front desk never answered my calls. Half the stations didn't work. The heat didn't work. Even the clock was not set anywhere near the right time. I have stayed here quite a few times. But, I will not be using this hotel any more.

Posted by , from PRATTVILLE on Dec 2, 2021

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5 out of 5

Posted by on Aug 23, 2021

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1 out of 5
Property was very inconveniently located.

Posted by on Aug 7, 2021

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4 out of 5
The only issue I had with them is, they didn't answer the phone when I called prior to arrival. I tried for over 2 hours. I even called their cooperate office and they couldn't get an answer either. Makes you very frustrated as a customer.

Posted by on May 18, 2021

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4 out of 5
Clean rooms, a little slow at check in due to one check in person standing around. Had trouble with WiFi & help was ready to fix. Great service. Would stay again if needed

Posted by on Apr 3, 2021

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5 out of 5
Great hotel, everyone was professional and the facilities were clean. No complaints.

Posted by on Feb 17, 2021

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4 out of 5
Overall our stay at the Embassy Suites Hotel was good. The only issue we had was that when we arrived at the hotel the room was not ready, the front desk clerk advisedshe would call us when it was ready (she did not call) so we explored the area to waste time waiting on the call for us to be able to check in (this was roughly about 1/1:30 pm). Around 3:30/4 we still had not heard anything so we went back and at that point were able to check in.The suite was clean and neat but for the size of the suite it had ONE teeny tiny ttashcan which did not make sense. With multiple people in one suite you will need more than one small trash can. The view in the middle of the hotel was absolutely beautiful. Aside from those two complaints our stay was nice and we would stay again.

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 14, 2020 by Mary McNeil-Andrews

Thank you for your review. We hope to earn a 5/5 on your next visit with us.

About the Embassy Suites Hotel Birmingham

Location 2300 Woodcrest Pl, Birmingham, AL 35209

Property Features

Embassy Suites Hotel Birmingham offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Embassy Suites Hotel Birmingham. Parking is available for a fee. This 3.5-star Birmingham hotel is smoke free.

  • 242 guestrooms or units
  • 8 levels
  • Built in 1989
  • Full breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Train station: Birmingham Station (4.8 km / 3 mi)
  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Birmingham offers 242 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium satellite channels and first-run movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Birmingham hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites Hotel Birmingham has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 5.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Birmingham Homewood
  • Embassy Suites Hotel Birmingham
  • Embassy Suites Birmingham
  • Embassy Suites Birmingham
  • Embassy Suites Hotel Birmingham Hotel
  • Embassy Suites Hotel Birmingham Birmingham
  • Embassy Suites Hotel Birmingham Hotel Birmingham

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.