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Comfort Inn & Suites Trussville I-59 exit 141

2.5-star property
4740 Norrel Dr, Trussville, AL 1-855-201-7819

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3.2 out of 5
See all 6 Travelocity Reviews

"Clean room. Staff not present at the desk all the time. Gym closed, no hot breakfast, smelled of THC. " More

By a verified traveler on Tue 02 Mar 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Trussville hotel

In Trussville

Stay at this Trussville hotel and you'll be within 2 miles (3 km) of Cahaba River and 6 miles (10 km) of Cosby Lake Park. Birmingham Race Course is within 6 miles (10 km) and St. Vincent's East is within 9 miles (15 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

The 66 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include sofa beds, refrigerators, and TVs with cable channels.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 8 - Aug 9

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Trussville I-59 exit 141 ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites Trussville I-59 exit 141

Everyone (1) Couples (1) Family (2)
1 out of 5
The room smelled musty and damp. We were given another room, which was worse. Smell like mildew and you could see mold on the ceiling and wall. Other customers in the hall were having same problem with damp floors in their room. When we inquired again at the front desk if they had any rooms that were not like this, the person at the front desk said they’d never been in any of the rooms. We left and stayed somewhere else.

Posted by on Jul 11, 2021

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3 out of 5
Clean room. Staff not present at the desk all the time. Gym closed, no hot breakfast, smelled of THC.

Posted by on Mar 2, 2021

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5 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Aug 21, 2019 by Connie

Thank you!

4 out of 5
The hotel is nice. Breakfast is still awful. Supposedly over at 10am today but when i went at 9:06 server was taking stuff down. I got two flat rubbery eggs, yogurt and oatmeal. This is my second stay at this location within a month. I love the location to shopping, restaurant and church. As I stated in reveiw last month, your breakfast service leaves a lot to be desired.

Posted by on Nov 26, 2018

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Comment from Hotel Management

Dec 13, 2018 by Jann

Breakfast is from 6am-9am Monday thru Friday and 7am-10 am Saturday and Sunday. It's posted at the desk, in your room. I'll bring it up with Choice Hotels about the fried eggs. THEY insist people love them! It's one of those must serve items. Although we also change up with scrambled, omelets. Some days all depending on when you get to breakfast. Sorry for the confusion with hours. All the breakfast items are required items with Comfort Inn Branded hotels. The next time you get a survey from them, please let them know what YOU would like to see on the Breakfast Menu. They listen! It's okay to ask the Hostess or the Front Desk to help you out with obtaining additional breakfast items. We do that all the time after Breakfast hours are over. Thanks again for your comments.

1 out of 5

Poor value, horrible staff, & condom in my bed

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Poor breakfast, poor customer service except one attendant, internet never works, dirty
I chose to stay at this hotel because of the rating it received from another website (tripadvisor). I arrived at the hotel at about 7 that night. I know that Comfort Inns are not the nicest establishments, but I do expect a certain level of customer service. Upon walking in the door, I saw that the desk attendant wasn't behind the desk. She was sitting in the restaurant area talking to a man and a younger woman. I went to the desk and waited. Not only did she not acknowledge my presence, but she continued her conversation for another few minutes. When she finally decided to wait on me, she was not pleasant and didn't smile at all. When I presented her with a valid coupon, she told me that she couldn't accept it, because management had decided to no longer accept coupons. I asked if I there was another discount available to me and she said no. I went ahead and took the room because I was tired. When I was ready to turn in, I pulled down the comforter and sheet and found a condom in the bed!!!!! I immediately called the desk. The same attendant was there. She told me that there was nothing that she could do!! According to her there were no rooms available so I couldn't be moved. I asked if I could have new sheets put on the bed. She told me I could come down and get sheets and make the bed myself. I was livid. I immediately went to the other hotel next door. They were sold out. I decided that I was going to leave and call the manager the next day. When I reentered the hotel, to my surprise a different attendant was at the desk. She greeted me with a smile and welcomed me to the hotel. She was the exact opposite of the previous attendant. I explained my problem to her, and she looked horrified that I had been treated in that manner. She profusely apologized and offered to come up to my room and change the sheets herself. I accepted. I can't believe that this hotel has such a huge gap in service. The second attendant (Chrissy) is by far the most genial hotel staff member I have encountered and she received a sizable tip for her outstanding service. At breakfast the next morning, I discovered that many of the other guests had also been treated poorly by the attendant who checked me in. I tried to speak with the manager, but I was given the run around. It seems this hotel only has one fantastic employee and all of the others are duds. I called the hotel's franchise group and reported my experience. My advice is to stay away unless you prefer poor service and prophylactics in your bed.

Posted by , from Memphis, TN on Jul 26, 2011

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5 out of 5

Excellent Holel !

This was the best hotel that I have ever stayed in. Could not believe the cleaniness of the rooms and the staff was more than accommodating. I travel a lot. Staying here from now on when in the area.

Posted by on Sep 21, 2006

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About the Comfort Inn & Suites Trussville I-59 exit 141

Location 4740 Norrel Dr, Trussville, AL 35173

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites Trussville I-59 exit 141 offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 851 square feet (79 square meters) and includes conference space. The business-friendly Comfort Inn & Suites Trussville I-59 exit 141 also features a picnic area, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Trussville hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • 851 sq ft of conference space
  • 79 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Birmingham International Airport (BHM) (19.6 km / 12.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Trussville I-59 exit 141 offers 66 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with king sofa beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Trussville
  • Comfort Trussville
  • Comfort Inn Trussville I-59 exit 141
  • Comfort Inn 141
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  • Comfort Inn & Suites Trussville I-59 exit 141 Trussville
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  • Comfort Inn Suites
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You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.