Comfort Inn Birmingham

3.0 star property
Hotel near Utilita Arena Birmingham in Birmingham

Choose dates to view prices

Room options

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Birmingham

Heart of Birmingham.Within a 10-minute walk of this Birmingham City Centre hotel, you'll find The Mailbox and O2 Academy Birmingham. Shopping District and Hurst Street are also within half a mile (1 km).

What's nearby

  • Bullring & Grand Central - 3 min walk - 0.2 miles
  • The Mailbox - 4 min walk - 0.3 miles
  • O2 Academy Birmingham - 6 min walk - 0.4 miles
  • Utilita Arena Birmingham - 14 min walk - 0.8 miles
  • Broad Street - 19 min walk - 1.0 mile

Getting around

  • Birmingham (QQN-New Street Train Station) - 3 min walk
  • Grand Central Tram Stop - 5 min walk
  • Manchester Airport (MAN) - 96 min drive

Restaurants

  • ‪The London & North Western (Wetherspoon) - ‬2 min walk
  • ‪LEON - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪All Bar One - ‬4 min walk

About this property

Comfort Inn Birmingham

Hotel near Utilita Arena Birmingham in Birmingham
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square meters) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 872 sq ft of conference space
  • 81 sq m of conference space
  • Built in 1950
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
Comfort Inn Birmingham offers 40 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Frequently asked questions

How close is Comfort Inn Birmingham to the airport?

Comfort Inn Birmingham is 9.5 mi (25-min drive) away from the Birmingham Airport (BHX) airport, the closest popular airport to the property.

Does Comfort Inn Birmingham have an airport shuttle?

Airport shuttle services are not available at Comfort Inn Birmingham.

Does Comfort Inn Birmingham offer free breakfast?

Comfort Inn Birmingham does not offer free breakfast.

Is there a casino at Comfort Inn Birmingham?

No, there is no casino at this hotel, but Genting Club Star City Casino (10-min drive) is nearby.

What time is check-in at Comfort Inn Birmingham?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Comfort Inn Birmingham?

Free parking is not available at this hotel.

Does Comfort Inn Birmingham have a pool?

Comfort Inn Birmingham does not have a pool.

Does Comfort Inn Birmingham have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn Birmingham to downtown Birmingham?

Comfort Inn Birmingham is 0.2 mi away from Birmingham.

Reviews

Comfort Inn Birmingham Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 169 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 269 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 101 out of 1001 reviews

Reviews

4/10 Poor

Khizar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Iain

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Neville

Disliked: Staff & service, property conditions & facilities
The property was old and certainly dated. The staff appeared to be just filling in time to get paid. The button on the toilet cistern stuck and when i reported it the reply was tomorrow or tonight i said we would have a toilet for the night so he came and spent at least 15 minutes to fix it. The first room they showed us was extremely poor and we refused it and took another room. The bed was terrible. The photos of the place may not be forged but certainly enhanced. WILL NOT BE BACK
Stayed 2 nights in Jul 2025

8/10 Good

Joanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calm and friendly

The hotel was clean and comfortable. On a stiflingly hot night, air conditioning would have been lovely. But I managed to open a couple of windows. It was great to be able to make tea and I especially valued having a Bible in the drawer - lovely friendly touch and I opened it at random and found it calming to sit there reading a Psalm!
Stayed 1 night in Jul 2025

2/10 Terrible

ANDREW

Disliked: Cleanliness, property conditions & facilities, room comfort

No comfort at the comfort inn

Title says it all
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy outside, but that is out of your control! Great stay, will use again! Thank you.
Stayed 2 nights in Jul 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Noisy. Horrible.
Stayed 1 night in Jun 2025

2/10 Terrible

Emma

Disliked: Property conditions & facilities, room comfort

No comfort at Comfort Inn

This hotel’s only redeeming feature is its proximity to Birmingham New Street Station. It’s not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and don’t care for comfort it’s for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
Stayed 1 night in Jun 2025

4/10 Poor

Amy

Liked: Staff & service
Disliked: Room comfort
The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off. It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.
Stayed 1 night in Jun 2025

2/10 Terrible

robin

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness
Great location so close to New st station
Stayed 1 night in Jun 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bed uncomfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Room comfort
The bed was so uncomfortable didnt get a good nights sleep
Stayed 1 night in Jun 2025

6/10 Okay

DAVID

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Mattress in need of replacement. Uneven and uncomfortable. Elevator out of service for departure, had to drag suitcases down 3 flights. Not easily accessible from train station with wheeled luggage.
Stayed 2 nights in May 2025

6/10 Okay

Anjum

Business traveler
Liked: Staff & service
Disliked: Amenities
It was cen5ral and near for my purpose.
Stayed 1 night in May 2025

8/10 Good

Ruth

Liked: Cleanliness, property conditions & facilities
Very convenient for New Street station!
Stayed 2 nights in May 2025

8/10 Good

Peter

Stayed 1 night in May 2025

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Arslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Outrageous £350 per night for this Kip!!!
Stayed 1 night in Apr 2025

2/10 Terrible

ciara

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, dangerous and unfit for habitation.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away day for Football!

Stayed 1 night in Apr 2025

6/10 Okay

Kris

Liked: Staff & service
Disliked: Cleanliness
Close to grand central, good location. Staff were nice.
Stayed 3 nights in Mar 2025