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"The overall stay was comfortable, my curtains in my room had water stains, they are still in the middle of doing renovation on the hotel, there is no ... " More

By a verified traveler on Sun 31 Jul 2016

Hotel Description

Hotel near Gulfport SportsPlex in Gulfport

Close to airport

You'll find Gulfport SportsPlex and Gulf Islands Waterpark within 2 miles (3 km) of this hotel. Also, Gulfport Dragway is within 3 miles (5 km) and Gulfport Premium Outlets is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-in, and conference space. There's a fitness center on site, and a 24-hour front desk and a picnic area are also provided.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 107 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include microwaves, premium bedding, and coffee/tea makers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$55* Per night/room Sep 2 - Sep 3

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Crystal Inn Sportsplex ratings based on 17 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites Crystal Inn Sportsplex

Everyone (7)
3 out of 5
Lots of repairs are needed; crumbling ceiling, dated, bathtubs need to be recaulked, etc. The pool area was run down and extremely small. Overall this hotel was NOT worth the money.

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 21, 2019 by melissa

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Comfortable stay. Great value for the money.. Recommend and would stay again.

Posted by , from Bixoli Ms on Feb 22, 2019

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Comment from Hotel Management

Feb 25, 2019 by melissa

Thank you for staying with us we are happy you felt comfortable and was satisfied with our service . Please come see us again and thank your for your review

4 out of 5

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 16, 2019 by Vicki

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Property CHI COMFORT INN & SUITES

2 out of 5
Our room was smelling so bad, it smelled like the meldew! We couldn't' sleep the first night and the next morning we asked for a new room which the staff put us in the new room, it was little bid better. The breakfast was better than we expected. We won't use this hotel again.

Posted by on Oct 13, 2018

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Comment from Hotel Management

Oct 25, 2018 by melissa

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Front Desk Comfort Inn & Suites

3 out of 5

OK Only

Pros: It was open
Cons: EVERYTHING
Location: Didn't stay long enough to know
Bare necessities. Staff doesn't care about questions about restaurants. Items falling off walls, like towel racks and toilet paper holder.

Posted by on Dec 5, 2016

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Comment from Hotel Management

Jan 2, 2017 by Management

Dear Guest. Thanks for taking the time to give your feedback. I am sorry to hear about the rooms weren’t up to the standard that were expected. I will personally addressed this with the correct department to ensure this problem doesn’t happen again. Feel free to contact us if you want to discuss this further.

3 out of 5
The overall stay was comfortable, my curtains in my room had water stains, they are still in the middle of doing renovation on the hotel, there is no spa only an indoor pool, no pool towels available. The continental breakfast wasnt plentiful.

Posted by , from new orleans on Jul 31, 2016

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2 out of 5

You get what you pay for

Not a horrible stay, but nowhere near what I expected. Room had a funny smell and a/c took forever to cool the room down. Pool wasn't great. Took the stairs most of the time because the elevator smelled pretty bad.

Posted by on Sep 7, 2015

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Comment from Hotel Management

Nov 6, 2015 by GM

Thank you for your comment as it is a building block back to the top! I am the new GM and arrived after your visit. I have addressed and even taken care of the issues you noted. Once again Thank You!

3 out of 5

Under remodel

The hotel is being remodeled. The ice machines (3) did not work. The vending g machines did not work. The halls and elevator were dirty. The parking lot was used to paint the furniture. NO ICE in this HEAT!!!

Posted by , from Petal Ms. on Jul 30, 2015

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Comment from Hotel Management

Nov 6, 2015 by GM

I am the new Gm and I want to thank you for the comment as it was a stepping stone to improvement. I have addressed and taken care of these issues.

1 out of 5

Magnolia Bay Inn and Suites

This was the worst hotel,motel ,or whatever you want to call it.First off, our room had a horrible odor we could not stay in it for a period of time.Secondly,they did not clean our room or take our trash out.Also, the breakfast buffet was one of the biggest jokes. I will not recommend this horrible place to anyone and I will tell people what a horrible place this is.

Posted by , from Covington, Louisiana, United States on Jan 25, 2014

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3 out of 5

Cruising

The staff was very friendly and accommodating. The room was clean, but smelled muggy. I had to buy febreeze to help with the smell. The hotel was close to the outlet malls, which was nice. 

Posted by on Oct 27, 2013

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About the Comfort Inn & Suites Crystal Inn Sportsplex

Location 9379 Canal Rd, Gulfport, MS 39503

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Comfort Inn & Suites Crystal Inn Sportsplex. Free self parking is available. This Gulfport hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2000
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Gulfport, MS (GPT-Gulfport - Biloxi Intl.) (7.9 km / 4.9 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Crystal Inn Sportsplex offers 107 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Gulfport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2016.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20 per pet, per day, plus a deposit of USD 100.00 per stay
  • Weight limit: 20 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must contact this hotel in advance to reserve a crib (infant bed) or rollaway bed. please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Cash Deposit Required

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20 per pet, per day
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magnolia Bay
  • Magnolia Bay Gulfport
  • Magnolia Bay Hotel
  • Magnolia Bay Hotel Gulfport
  • Magnolia Bay Hotel And Suites
  • Comfort Inn Crystal Inn Sportsplex Gulfport
  • Comfort Inn Crystal Inn Sportsplex
  • Comfort Crystal Sportsplex Gulfport
  • Comfort Crystal Sportsplex
  • Comfort Inn Suites Crystal Inn Sportsplex

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.