4/10 Poor
Christine
Traveled with family
Mar 24, 2025
Disliked: Cleanliness, staff & service
Not as described
This is not a hotel. There is no housekeeping for a start. We stayed 5 nights and not once was our towels changed, bins emptied, toilet rolls refilled - nothing. I had to ask for fresh towels and empty our own bin. It states staff are bilingual but they struggled to understand ‘change towels’ or ‘fresh bin bags’.
I have to say staff were friendly enough, particularly the chap that waited outside to meet us when we arrived. But there was absolutely no service.
The major issue was the cocktail bay attached to the hotel - very loud base music till 4am every night, with the exception of the last evening - it went on till 5.45am.
There is no safe in the room.
Location was good for us - but we hired a car. It was a 15 min walk to the nearest shop to buy water etc. there was no pool bar or any facilities to buy drinks.
Would not recommend, which is a shame as the hotel itself was lovey. They clearly prioritise the nightclub/cocktail bar.
Christine
Stayed 5 nights in Mar 2025
