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"This hotel is located in a quiet and great location, the views are amazing. There are quaint shops and cafe`s with in a 5 min walk from the hotel. We ... " More

By a verified traveler on Mon 23 Nov 2015

Hotel Description

5-star luxury hotel near Donizetti Museum

Central Bergamo getaway

At this Citta Alta hotel, you'll be within a 5-minute walk of Donizetti Museum and Palazzo della Ragione. Piazza Vecchia and Colleoni Chapel are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Enjoy the free buffet breakfast each morning.

Free Internet, comfy beds

The 30 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, minibars, and LED TVs with satellite channels.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$200* Per night/room Dec 12 - Dec 13

Family Room (Premiere)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room (Superior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (Junior Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Relais San Lorenzo ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Relais San Lorenzo

Everyone (1)
5 out of 5

One Amazing Hotel

Pros: Service was attentive and fantastic, the rooms were very clean and the restaurant dinner and service was fantastic
Cons: nothing
Location: Mountain views, great cafe's quaint shops and so much more we did not have enough time to enjoy it all
This hotel is located in a quiet and great location, the views are amazing. There are quaint shops and cafe`s with in a 5 min walk from the hotel. We had dinner in the restaurant at the hotel and it was fantastic and reasonably priced for such an elegant and delicious meal. I would highly recommend this hotel and restaurant if you are ever visiting the area of Bergamo. We absolutely enjoyed and loved our visit to this hotel and the surrounding area, it was truly a wonderful trip.

Posted by , from New Jersey on Nov 23, 2015

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1 out of 5

Hotel Review

This hotel is in the bad part of town. The quality of this hotel is very, very poor. All the rooms smelled like cigarette smoke. The one room we looked at had cigarette burns on the counters and bathtub. When we switched rooms, the room we got the fridge did not work, the room smelled like smoke, the drapes were broken and the bathroom was ""under remodel"". It is an old hotel.

Posted by on Aug 25, 2008

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A spa tub, spa services, and a terrace are also featured at the luxury Relais San Lorenzo. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Bergamo hotel.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Bergamo (BGY-Orio Al Serio) (13.4 km / 8.3 mi)
  • Train station: Bergamo Alta Funicular (2.3 km / 1.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Relais San Lorenzo offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets. This Bergamo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Children's robes
  • Children's slippers

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Hostaria - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Spa Services

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

 

  • A tourist tax is imposed by the city and collected at the property. The tax is 5% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais San Lorenzo
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Hotel Bergamo
  • San Lorenzo Bergamo
  • San Lorenzo Hotel
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
url importing https://www.travelocity.com/Bergamo-Hotels-Relais-San-Lorenzo.h6663327-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.