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97.0% Based on 358 reviews TripAdvisor Traveler Rating 5 out of 5

Hotel Description

5-star luxury hotel near Palazzo della Ragione

In historical district

At this Citta Alta hotel, you'll be well placed to visit Palazzo della Ragione and Piazza Vecchia, both within a 5-minute walk. Also, Basilica di Santa Maria Maggiore is within half a mile (1 km) and Carrara Academy Gallery is within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a spa tub, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. Enjoy the free buffet breakfast each morning.

Free Internet, comfy beds

The 30 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include 24-hour room service, minibars, and LED TVs with satellite channels.

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$212* Per night/room Sep 25 - Sep 26

Family Room (Premiere)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room (Superior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (Junior Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

97.0% of guests recommend out of 358 reviews

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A spa tub, spa services, and a terrace are also featured at the luxury Relais San Lorenzo. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Bergamo hotel.

  • 30 guestrooms or units
  • Breakfast available (free)
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Bergamo (BGY-Orio Al Serio) (13.4 km / 8.3 mi)
  • Train station: Bergamo Alta Funicular (2.3 km / 1.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Relais San Lorenzo offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include rainfall showerheads, slippers, designer toiletries, and bidets. This Bergamo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7:30 AM to 10:30 AM.

Hostaria - This fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.00 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • One child stays free

Fees

 

  • A tourist tax is imposed by the city and collected at the property. The tax is 5% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30.00 per day
  • Rollaway bed fee: EUR 70.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais San Lorenzo
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Hotel Bergamo
  • San Lorenzo Bergamo
  • San Lorenzo Hotel
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.