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4.0 out of 5

"Pretty good for downtown Bergamo, breakfast good. Hotel staff tries to please. Air conditioning marginal for hot and humid days. It gets worse for ... " More

By a verified traveler on Sun 03 Jul 2016

Hotel Description

Family-friendly 4-star hotel near Piazza Vecchia

City center retreat

Your stay at this Citta Bassa hotel places you within 2 miles (3 km) of Humanitas Gavazzeni Hospital and Piazza Vecchia. Largo Porta Nuova and Piazza Matteotti are also within half a mile (1 km).

Business services

This hotel features free WiFi in public areas, laundry facilities, and self parking. Business travelers can take advantage of the 24-hour business center. A terrace, express check-in, and express check-out are also on offer.

Free WiFi, LCD TVs

The 88 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, coffee/tea makers, and LCD TVs with satellite channels.

Classic Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$77* Per night/room Dec 4 - Dec 5

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Best Western Hotel Cappello D'Oro ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Cappello D'Oro

Business (1)
4 out of 5

Cappello d'Oro Bergamo

Pros: Central location.
Cons: Air conditioning and parking access.
Location: Bergamo is a historic town. Much to see in old town Bergamo up on the hill.
Pretty good for downtown Bergamo, breakfast good. Hotel staff tries to please. Air conditioning marginal for hot and humid days. It gets worse for the higher floors.

Posted by on Jul 3, 2016

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Comment from Hotel Management

Jul 18, 2016 by Verdiana

Dear Anonymous, thank you for your comment published after your recent visit to Hotel Cappello D'Oro. We took a good note about your suggestions. Hope to see you again. Best regards Verdiana Reception desk

About the Best Western Hotel Cappello D'Oro

Location 12 Viale Papa Giovanni XXIII, Bergamo, BG 24121

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Best Western Hotel Cappello D'Oro. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Bergamo hotel.

  • 88 guestrooms or units
  • 4 levels
  • 2 buildings
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Childcare (surcharge)
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Orio Al Serio Airport (BGY) (6.1 km / 3.8 mi)
  • Train station: Bergamo Alta Funicular (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Hotel Cappello D'Oro offers 88 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests requiring an invoice must state this at the time of reservation and provide all the necessary details.

BWH Hotel Group in Italy advises that they will automatically enroll guests, who check in from June 1, 2020 - May 31, 2021, into the Stay Safe healthcare insurance program at no additional cost. BWH Hotel Group also advises that their program may cover benefits such as over the phone medical advice, healthcare assistance, return trip home, hospital expenses for treatments or urgent surgical procedures, and reimbursement in the case of forced prolonged stay. For full details of the program and what it covers, guests are recommended to contact the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 15 per accommodation, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Tourism fee: EUR 4 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 5.00 and EUR 15.00 per person (approximately)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Spa fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Cappello D'Oro Bergamo
  • Best Western Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Bergamo
  • BEST WESTERN PREMIER Cappello D'Oro Hotel
  • BEST WESTERN PREMIER Cappello D'Oro Hotel Bergamo
  • Cappello D'Oro
  • Cappello D'Oro BEST WESTERN
  • Best Western Cappello D'Oro
  • Best Western Premier Cappello d`Oro Hotel Bergamo
  • Best Western Bergamo
  • Bergamo Best Western
  • Best Western Hotel Bergamo
  • Best Western Premier Cappello D'Oro
  • Best Cappello D'oro Bergamo
  • Best Western Hotel Cappello D'Oro Hotel
  • Best Western Hotel Cappello D'Oro Bergamo
  • Best Western Hotel Cappello D'Oro Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 April to 15 October.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.