4/10 Poor
DIANNA, NORFORK
Traveled with partner
Oct 22, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
Bed was clean and that's about it. Bed skirt ripped.The laminate floor was filthy. Walked barefooted and feet were dirty after just a few steps. Wore socks and they were nasty after the second day (only had one spare pair). The side panels of the fridge doors were dirty. We wouldn't touch them bare handed. Room was on highway side. There are two windows side-by-side and back-to-back (total of four). You can't fully close either side, so the highway noise was pretty bad. Luckily, had an extra blanket to stuff in the window. The a/c was so loud we could barely hear the TV. There are ZERO amenities: no shampoo/conditioner (did have one bar of soap), one half-used toilet paper roll (always take our own), no hand towels (only 2 bath and 2 washcloths which I used one to wipe the remote and door handles, etc., with warm, soapy water). I'm no "Howie Mandel", but ick, didn't want to take any chances. No hair dryer. There is a kitchen area, but FYI, absolutely NOTHING is supplied! There are empty ice trays (which makes sense), but no ice machines in the building. Pets are allowed. When trying to check in, a dog barked the entire time I was in line, and it echoed down the hall. Other times, more dogs joined in. BTW, I love dogs, just not those that bark constantly in a hotel. Unfortunately, the weekend we had to be in town was the same time the Razorbacks played A&M, and it was parent/student visit weekend. Prices were jacked up everywhere! This hotel was $200 per night Worth $80???
DIANNA
Stayed 3 nights in Oct 2025