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4.6 out of 5

"The hotel was clean and comfortable but the staff miscommunication was annoying when I checked in I was told I pay at time of check out then that nigh ... " More

By a verified traveler on Tue 26 Jan 2016

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Hotel Description

4-star guestrooms with free WiFi

In Springdale

You'll be within half a mile (1 km) of Ozark Center Point Place and 2 miles (3 km) of Arvest Ballpark with a stay here. Sunset Square Shopping Center and Murphy Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$98* Per night/room Dec 20 - Dec 21

Two queen beds non smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

DoubleTree by Hilton Springdale ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Springdale

Everyone (3)
3 out of 5


The hotel was clean and comfortable but the staff miscommunication was annoying when I checked in I was told I pay at time of check out then that night of our stay I got a call that I needed to pay or leave this upset me greatly I went and paid after the call no problem we were suppose to get a room with a whirlpool tub two person we ended up with a jetted tub. The hotel charges extra for using a card for the insurance of the room or something and you don't get free breakfast we had to pay 21 dollars for little to no breakfast I was very disappointed

Posted by , from arkansas on Jan 26, 2016

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4 out of 5
Pros: Cleanliness, Comfort, Convenience, Quietness
Cons: The scrambled eggs must have come out of a box. Not good at all.
Location: Next to the interstate and restaurants
A most pleasant experience at a reasonable price. A quiet hotel with a comfortable bed and amenities. Breakfast was very good (except the scrambled eggs) with a big choice of items for a set price of $9.95.

Posted by on Oct 1, 2015

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4 out of 5

Nice hotel within walking distance to restaurants.

Pros: Clean room and quiet.
Cons: N/A
Location: Close to Interstate, restaurants and Sprindale Convention Center.
We arrived on an off day as the hotel was quiet with few guests as it was a couple of days after Christmas. Some minor noise from trash truck on the east side of hotel due to a fast food restaurant being next door. I was in town last week and attempted to grab a room at the last minute and no rooms were available due to a convention being in town which is also within walking distance. Will stay here again.

Posted by , from Saint Louis, MO on Mar 23, 2015

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5 out of 5

Great Hotel - will stay again!

Great hotel. Warm cookies when you check in, very friendly customer service, very nice room and quiet. When booked thru this site, room rate excludes complimentary breakfast, which is not stated in the hotel confirmation and your card will be charged the minute you make the reservation regardless of when your date of travel is. Room rate is same if you call the hotel direct. Paid for a room a week before I used it and would have had to pay for breakfast had the front desk not taken mercy on me.

Posted by , from Kansas City, MO on Aug 31, 2013

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5 out of 5

Great hotel

Stayed 2 nights here and it was a wonderful stay. Front desk clerks were very friendly and helpful, quick check in. Happy hour is an added bonus with snacks and drink specials. Beds were extremely comfortable. Nice little gym.

Posted by , from Moore, Oklahoma on Jun 21, 2013

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5 out of 5

Great Stay!

Pros: Close restaurants, Free Internet
Cons: Noisy
Loved everything! The cookies to start out was a nice touch

Posted by on Mar 6, 2013

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5 out of 5

Great place to stay.

Pros: Free Internet, Quiet
The staff there, in particular, a desk clerk named Judy, were wonderful. Friendly and helpful. There was a mix-up on my room reservations, they fixed the problem, and gave us additional cookies. Those cookies were warm, delicious, fresh from the oven. Next time I plan a trip to Springdale, Ark, I will definitely book a room at the Doubletree-Hilton.

Posted by , from Oklahoma, USA on Jul 19, 2012

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5 out of 5

Everything We Needed

Our family just stayed here in January for a tournement at the All Star Sports Arena which real close by. Location was ideal due to easy & central access to I-540 and MANY fastfood restautrants right next door. Cracker Barrel was close too. Hotel was not very big though. Kids loved the 42" HDTV's with reasonably priced movies and games, big breakfast, & indoor pool. We parents loved the bar, room service, free fitness center & business center, sauna and hot tub, microwave, mini refrigerator, free wireless. The breakfast bufffet also included cooked to order items and was worth the extra cost. But we found out afterward we could have gotten a Bed & Breakfast Package and paid less. Our family and whole volleyball team will go back here everytime we come to Northwest Arkansas. Nice staff too.

Posted by on Jan 25, 2011

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5 out of 5

service with a smile

Staff was friendly and helpful, room was great.

Posted by on Sep 20, 2007

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5 out of 5

Loved the bed!

This hotel is great! We had a king bed that had feather pillows and a down comforter!! It was a great nights sleep!

Posted by on Sep 9, 2007

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About the DoubleTree by Hilton Springdale

Location 4677 W Sunset Ave, Springdale, AR 72762

Renovations + Closures

The property will be renovating from October 21 2022 to December 31 2022 (completion date subject to change). The following areas are affected:

  • Exterior
  • Fitness facilities
  • Swimming pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

DoubleTree by Hilton Springdale offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 588 square feet (55 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly DoubleTree by Hilton Springdale. Self parking is free. This 4-star Springdale hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • 588 sq ft of conference space
  • 55 sq m of conference space
  • Built in 1997
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Wired internet access (surcharge) , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet


Free self parking


  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Springdale offers 85 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

The hotel hosts a free manager's reception on select days.

Gathering Place Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 per person (approximately)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Club Hilton Hotel Springdale
  • DoubleTree Club Hilton Springdale
  • DoubleTree Club Springdale
  • DoubleTree Club Hilton Springdale Hotel
  • DoubleTree Club by Hilton Springdale
  • DoubleTree by Hilton Springdale Hotel
  • DoubleTree by Hilton Springdale Springdale
  • DoubleTree by Hilton Springdale Hotel Springdale

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.