6/10 Okay
Ingrid
Jun 25, 2025
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed in Room
Robin and all the staff I encountered were wonderful. The property’s downtown location is very convenient, yet quiet. The sitting room, kitchen, porch, and yard were lovely, welcoming, and inviting. However, overall my stay was disappointing.
I stayed in a so-called street-level room which still entailed steep stairs; had window a/c unit instead of central air and was quite damp until a dehumidifier was brought in. (Thank you, Robin, for the cheerful, can-do attitude you displayed throughout my stay!)
Unfortunately, a/c unit and dehumidifier were running constantly, making sleep difficult. Upper level rooms seemed to be centrally air conditioned, resulting in lower level rooms providing poor value for money
by comparison. Also, I was charged a “resort fee” without an adequate explanation, or amenities and services which would justify such a fee, unless it was intended to cover hors d’oeuvres, dessert or breakfast, which, based on reviews and the property’s marketing material, I expected to be slightly more lavish.
Breakfast was good, but limited as to choices without an up-charge. Wait staff were excellent and having breakfast on the porch was a treat.
Had my room not been so disappointing, this would have been a most enjoyable stay.
Ingrid
Stayed 2 nights in Jun 2025
